Made to feel relaxed. Tests were done with ease and all was explained in simple terms. Hearing aids were suggested with care by Louise. Prompt delivery and fully explained when fitted.
Locatie
Wijzig locatieCastlepoint, BH8 9UB West Bournemouth, England, GB
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Lees wat reviewers zeggen
I've just had a hearing review with a chap named Gary, and I can't praise him enough. It happened that one of my hearing aids had stopped working a few days before. Wire replaced in a couple of minu... Toon meer
The individuals involved with my hearing and subsequent purchase have so far done everything possible to make sure I received the best possible treatment My only issue would be that the charger for... Toon meer
My experience with Boots hearing was a very pleasant one. Tim was understanding & professional & put me at ease..his knowledge of the product was impressive and I am now the owner of phonak aids. I'm... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contactgegevens
Castlepoint, BH8 9UB, West Bournemouth, England, Verenigd Koninkrijk
4,5
Uitstekend
36 reviews
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Made to feel relaxed.
Made to feel relaxed.
Tests were done with ease and all was explained in simple terms.
Hearing aids were suggested with care by Louise. Prompt delivery and fully explained when fitted.
29 april 2026
They were very thorough l
They were very thorough l, took their time and treated me with respect. They were kind and knowledgeable. They did not try to sell me something I didn't want.
26 april 2026
Superb Service
I've just had a hearing review with a chap named Gary, and I can't praise him enough.
It happened that one of my hearing aids had stopped working a few days before. Wire replaced in a couple of minutes. Then he did a full test on my hearing and suggested that I would do better with different ear moulds. Changed those, and my hearing improved instantly. Excellent service.
10 oktober 2025
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
If I could give zero stars I really…
If I could give zero stars I really would.
After arriving 2 mins late (journey disrupted by car crash - thankfully not mine) the audiologist came barrelling out of their office to announce to the entire store, that he would not test me and that I should take responsibility.
In a rational manner I tried to explain what had happened, however he was more focused on shouting so the whole store could hear that this wasn’t his responsibility.
Really stunned that someone like this is able to work in a customer facing role and did not approach the situation in a more understanding manner. Completely understand my lateness by a couple of mins may require a new booking - just don’t expect to be shouted at in front of the whole store!
26 september 2025
Review zonder uitnodiging
Antwoord van Boots Hearingcare - Bournemouth
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Just do it!,
My experience with Boots hearing was a very pleasant one. Tim was understanding & professional & put me at ease..his knowledge of the product was impressive and I am now the owner of phonak aids. I'm hoping the aftercare will be just as good.
6 april 2025
Hearing Test
Just had my yearly review at Castlepoint, Gary was super efficient with the test and upgraded adjustments. Contact was effortless and just slotted in as if I were at home. Gary is a credit to your team. Thank you. Gary
11 april 2025
Review zonder uitnodiging
Very helpful explained everything about…
Very helpful explained everything about my hearing aids and how to look after them
14 maart 2025
Clear and precise
The audiologist was clear, precise, answered my questions, thoroughly so I could understand her.
16 januari 2025
Great service
The individuals involved with my hearing and subsequent purchase have so far done everything possible to make sure I received the best possible treatment
My only issue would be that the charger for my Phonak Audeo 1 have to be plugged in they aren’t wired free charger as per instruction book which when you are spending thousands is very disappointing
On the whole service is excellent
7 januari 2025
Easy to make an appointment. Great xare
Easy to make an appointment. Brilliant care from the Audiologist. Everything explained very clearly so I understood my options. Great products and prices.
3 januari 2025
What a change to be treated so well I…
What a change to be treated so well I am so impressed by your service I would recommend you to anyone. Boots has got old fashioned values and services. I am very happy with your style staff and the way you do things. The next thing my wife and I will look into will be glasses 🤓. Please pass our good wishes on. Thank you.
1 oktober 2024
Hearing aidsLouise was absolutely amazing explained…
Louise was absolutely amazing explained everything.
24 september 2024
Excellent service
Excellent service, Greg explained every detail,l of the testing process in detail and answered all my questions. The software is most impressive and having been in denial about my deteriorating hearing for several years, I finally made the decision to go ahead and purchase. There was no hard sell or pressure just advice on the options available and costs including available discounts on some ranges.
I am looking forward to having my first hearing aids fitted in a couple of weeks and my quality of life improving.
23 augustus 2024
Good service did all it was expected to do
Good service did all it was expected to do efficiently
30 mei 2024
Very efficient service with good…
Very efficient service with good customer care. Good advice and not ‘pushy’ for a sale.
10 mei 2024
Too expensive
The hearing test was carried out to my satisfaction but unfortunately the cost of the hearing aids was more expensive than can be purchased elsewhere. On that basis I did not proceed.
30 april 2024
Great care given due to my mother being…
Great care given due to my mother being very hard of hearing after loss of earring aid.
20 januari 2024
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