Boots Hearingcare - Chorley Reviews 22

Knowledgeable staff, welcoming atmosphere. A pleasant experience

Amina is a fantastic audiologist. The whole experience was easy and straightforward. I knew I needed a hearing aid. I had tried an NHS one, which was fine for every day but quite uncomfortable and not good enough for my noisy work environment. Amina explained my options. I was able to practice with an aid whilst walking around Chorley. I had a fitting appointment and a follow up appointment. Amina showed me how to use the App and how to care for my hearing aid. I’m very happy with the service. Thank you

Professional and courteous, no problems to recommend!

I DIDN’T HAVE AN APPOINTMENT but staff very helpful. Audiologist Hamza Ajaz explained the issues that I had and gave great advice. Thank you

Fantastic service today, went for a visit with my 83 year old father in law. Hamza was patient, very informative and absolutely a credit to the Boots Hearing care brand.
I cannot recommend the company enough and the after care with us even after our purchase in march 2024 speaks volumes. Can't wait to try Boots opticians when due my glasses are due for changing based my 2 visits to Boots with the in-laws.

Two 'consultations' - my 94 yr old Mother-in-Law who was sold £5K aids plus an associated microphone. The mic was completely unecessary for her but she was unable to take it back in the 60 day period so they refused to give her a refund. She was 'prescribed' 'in the ear' moulds which connected to a behind the ear electronic unit through a very thin piece of plastic (<1mm diameter) enclosing thin wires. The moulds required her to press them into the canal (that's OK) but then they were fitted with a tiny piece of plastic (just 4mm long and maybe <1mm diameter) with which she was supposed to pull them out. Not surprisingly her 94 year old fingers lacked the feel or dexterity to grasp 'pullout' plastic and she pulled them out with the 'electronic' plastic, and it broke. These aids are ENTIRELY unsuitable for a 94 year old and should never have been (mis) sold to her.

With my own recent hrg test the audiologist really didn't try to understand how I lost my hearing or what I did that required decent hearing, he just pushed private hrg aids and the 90 day trial. I went to Specsavers, had an NHS hearing test, a thorough audiologist appt and NHS hearing aids.

Hamza Ajaz was both respectful and polite. All aspects of the hearing aids was explained properly and enough time was given to understand how they would work. Very happy with the outcome and visit.

Very helpful and friendly no pressure was put on me they seem to be completely honest

Very friendly efficient service from the moment I entered. Audiologist made me feel very comfortable. Excellent experience. Thank you

The consultation with the audiologist was really good and he was really helpful.

Hamza took time to understand what I needed. Excellent explanation of product. Aftercare package looks good too

Was explained how my, earring aids work etc

The audiologist was friendly, knowledgeable, reassuring and very efficient. Delighted with the service, and the hearing aids!!

The young man was very polite explained everything to me so l was quite happy with everything

I was treated with kindness and consideration. I was listened to and helped in every way.

The expertise and impeccable approach I received.

Very helpful and advice given to me was gratefully accepted.

Clearly explained throughout the appointment.

I was treated professionally and with respect. The procedures were explained and I expect to be supplied with a hearing aid that will be fit for purpose.

The audiologist was competent, took his time to explain stuff and understood how the kit worked.