Boots Hearingcare - Fareham Reviews 

I felt at ease. Everything was explained clearly & unhurried. I didn't feel pressurised at any time.

Very helpful, polite, great experience

Yes all good thank you, its the second time I've had to have them replaced, hopefully these will okay and I'll be able to access my boots points, as everytime I have replacement ones it takes me back to the beginning? At £4,000 that's a lot of points, so maybe they don't want me to.have them 🤔??

Friendly Excellent service from the audiologist Varasha in the Fareham branch
Answered all my questions clearly & professionally, 10/10.

Appointments on time ,excellent professional service, easy to understand information and good personal contact

The care and attention to detail from Varsha Nattamai was second to none.

What a clever and professional young woman Varsha is. She was a pleasure to deal with. She is extremely competent but has a human touch.
After years of NHS aids these feel so light and comfortable.
Previously I could not bear to wear them for more than a very short time but now I feel that I could go all day.
It is early days but I am confident that I will be able to get full use of them.

Danielle my hearing specialist on both occasions so far i.e. 10/02/26 & 17/03/26 was very knowledgeable, amiable and explained in detail every part of the assessment clearly for me to understand. In addition showed me various hearing aids with a recommendation of which one to choose and payment methods.

Had a second hearing test at Boots Fareham.Niall was very professional and easy to talk to.Really felt that he was totally committed to his work.

My hearing was sorted got aids on the day

My Audiologist in Fareham, Niall Spalding has given me excellent service. He has helped and advised me in a professional and courteous manner. I'm really pleased I went to Boots.

Niall was very good at explaining every step, clearly and concisely. Time was taken to make sure the test was accurate. The outcomes were discussed and hearing aids demonstrated. Choosing was straightforward.
The fitting appointment was thorough, in terms of checks, demonstrations of hardware and the mobile phone app. I left feeling confident.

Niail was superb, led me through the whole thing with a friendly, knowelable and helpful attitude. He certainly knew his stuff and any question asked of the subject was answered with a full explanation and throughout asked if I understood.

I went to Fareham hearing centre in boots for my second review. I cannot express enough how helpful, informative and understanding Niall was during my appointment. I was extensively retested and then my aids set up to my new settings. Niall then discussed with me any issues that I had in order to bespoke my settings, how to resolve connection issues I had etc. The results have been amazing, absolutely 5 stars from me.

Excellent service. Very professional and friendly staff

I have had no problems with the testing or the outcome, my hearing aid been fine for the past 4 years. What is lacking is the after sales. Their telephone line ring forever with the usual "experiencing of many customers" how unusual is that? They never answer.
Their help email never answers either. What is more their web site is in place for those with a degree in brain surgery, one has to go through such a complicated degree of answers that by the time one gets to the end and it asks questions which one simply does not have, such as registration and other types of questions one just gives up. This side of their business needs as shake up.

Appointments on time and everything about my hearing test well explained

£3000 and my hearing is marginally better. One of my hearing aids failed and I was given an appointment in 3weeks. My husband says it’s the worst £3000 we have ever spent! Don’t do it!

Varsha my consultant was very professional kind and understanding. I felt very relaxed throughout the whole procedure. A lot of care and attention is given to you to make sure everything is as good as it can be. I would definitely recommend boots hearing care 5 star 🌟

What a completely charming and helpful Hannah Green is. Totally proffesional, and looked after my very deaf mum with kindness and patience.