Great customer service; Smily faces every time I attend the centre; Good and frank advise and focused on the best solution for me. Love the fact that I can try the hearing aid and compare models to en... Toon meer
Locatie
Wijzig locatie13 Swan Lane, GU1 4EQ Guildford, England, GB
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Lees wat reviewers zeggen
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eli... Toon meer
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent,... Toon meer
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contactgegevens
13 Swan Lane, GU1 4EQ, Guildford, England, Verenigd Koninkrijk
4,5
Uitstekend
40 reviews
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Chris was very easy to talk to and…
Chris was very easy to talk to and explained everything about the hearing aids very well.
15 augustus 2026
Great product and very helpful and…
Great product and very helpful and knowledgeable staff.
20 augustus 2026
good service
7 augustus 2026
very good service
very good service. hearing aid purchased has improved my hearing considerably
28 mei 2026
Experienced and Professional
I found Chris to be experienced and professional, demonstrating a wide range of options.
8 mei 2026
Good service
All my questions were answered clearly. I like the service it offers and the staff is friendly.
5 april 2026
It was very good appointment
It was very good appointment. Very friendly and explaining everything that was going to happen.
14 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Rubbish Boots Hearing Aids switched for (great) SpecSavers HAs…
I have just switched my (rubbish) Boots hearing aids with a pair from SpecSavers... Bottom line: Boots did not help my hearing... Specsavers did... same model hearing aid!.
Returned my top of the range "Phonak" hearing aids to boots (within the 90 day trial period) (full refund coming). They were rubbish. I was unable to understand speech in the hearing aid for my bad ear.. and no matter what changes the audiologist made it did not help.. he became quite unhelpful after the 3-4th attempt to make them better.
Specsavers on the other hand have got it right at the start... same model hearing aid - different audiologist.
Got quite a bit of attitude from the receptionist bloke when I gave them back too ... hey hoo, I'll stick to buying suncream from boots in the future and leave the technical stuff to others !
6 februari 2026
Review zonder uitnodiging
Antwoord van Boots Hearingcare - Guildford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service
The service was provided in a dedicate premises which excusively used for Boots Hearingcare. Theexpert Mr. Mohsen Golshani was courteous, attehtive and gentle. The acoustic booth was effective in eliminating extraneous noise and the Internet connection was as fast as it should be.
5 februari 2026
Review zonder uitnodiging
Accepted my dislike of the battery one…
Accepted my dislike of the battery one I have and helped me to have the re charable ones
2 mei 2025
A very pleasant experience.
Very friendly very thorough explained everything making it a very pleasant experience. I would recommend Boots to anyone needing this service.
8 maart 2025
Professional excellent service
28 februari 2025
Chris has been incredibly helpful and…
Chris has been incredibly helpful and supportive throughout my tests and fittings. The ongoing support to fine tune and understand the hearing aids and app has been excellent.
26 februari 2025
Pleasant and professional staff
Pleasant and professional staff. Very clear on explanations and didn't rush things. Readily available appointments. Good technology for diagnostics
11 februari 2025
A relaxed but totally professional and…
A relaxed but totally professional and thorough detailed experiences with Chris at Guildford. He was patient, kind, caring and so very helpful.
6 februari 2025
Good audiologist
Good audiologist, he dealt with my nervousness very well and it helped that I had been accompanying my husband to see him for some time. We have always found all your staff helpful and very competent, especially Chris Clayton.
15 januari 2025
Boots is a brand that I trust.
Boots is a brand that I trust so when I needed hearing aids I did not try anywhere else. I was delighted with the service and look forward to collecting my hearing aids. I was particularly impressed with your audiologist . He was friendly, professional and full of information?
3 januari 2025
Excellent audiologist
28 november 2024
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