A great experience mainly due to the excellent person who carried out my assessment and fully explained the results and my options. He was able to give me in-depth answers to any questions I had and a... Toon meer
Locatie
Wijzig locatieBoots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB
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Lees wat reviewers zeggen
Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I al... Toon meer
Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... Toon meer
i found the audiologist extremely knowledgeable and very thorough.he was able to answer any questions I had. Discussed every aspect of the process, at the end of 75 min appointment i knew i was going... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contactgegevens
Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, Verenigd Koninkrijk
4,8
Uitstekend
71 reviews
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The amount of time and patience that…
The amount of time and patience that was taken to explain everything from how things work and how it would take time to get used to them and a little of what to expect. Very professional. I was impress and felt comfortable and felt l could and will be able to ask any questions big or small with future appointments.
14 juli 2024
Hearing test Confidence
I was welcomed by a friendly member of staff who gave detailed information what the test consisted of which gave me confidence how it would be carried out.
Also the result was explained in detail and how to go forward.
1 juni 2024
Attentive customer service
19 april 2024
Everyone was helpful
20 maart 2024
Hearing aids supplied and fitted within a few weeks of initial enquiry.
Boots audiology department answers the phone! I had the undivided attention of the audiologist for more than an hour for the initial consultation and another hour for fitting hearing aids. Excellent follow up and after care is promised - although it's too soon for me to comment on that, my friend has said it's good. The NHS does supply aids but they are under resourced and I waited months with no sign of an appointment. By those who can afford to pay for private aids doing so, this frees up the NHS for those who desperately need help but can't afford to pay privately.
1 maart 2024
Really recommended
Extremely professional hearing evaluation and great attention during the fitting and setting up session
8 maart 2024
Really good service where everything…
Really good service where everything was explained to me very clearly.
24 januari 2024
My appointment was with Dan and I found…
My appointment was with Dan and I found Dan very professional and helpful nothing was a problem he explained everything I needed to no
19 januari 2024
Very nice and polite and on time with appointments
Was on time and given exactly time with audiologists
21 december 2023
Care and interest shown
13 september 2023
Satisfied.…
The attention and service I received from Daniel Taylor was excellent. He certainly is an expert in his field, ~ and I have total confidence in the guidance he gave me on this occasion and will do so in the future. The hearing aid I had was from the NHS but their service and the hearing aids they offer, can't match my experience from Boots.
It may be considered expensive, but worth it ~ Well done!
11 september 2023
Telling me everything about hearing…
Telling me everything about hearing aids and found very helpful staff would recommend to friends
11 juli 2023
Michael was lovely very friendly and…
Michael was lovely very friendly and helpful. Patient and informative
5 juli 2023
Great service from hearing test and…
Great service from hearing test and demo of hearing aids. Very impressed with service and Michael who saw me.
3 juli 2023
Michael was very helpful and explained…
Michael was very helpful and explained everything very clearly I would definitely recommend
21 juni 2023
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