Boots Hearingcare - Winchester Reviews 27

Charming assistant, clarity of explanation, in depth testing of hearing and pleasure in acquiring the new hearing aids. Follow up also excellent. Full marks!

Roslin Francis was a fabulous professional.

The appointment was initially booked for the 12th of July and this was cancelled as the audiologist was sick. A further appointment was given to us on the 23rd of July. We arrived at Boots hearing care to find no one there. The call centre person advised us the appointment was cancelled but we were not informed. I am a medical professional myself. I have never seen such unprofessional service. Avoid at all costs.

Needed some bite cream and the staff memeber was very helpful although busy as heck. Just what the doctor ordered!

The audiologist knew what they were doing .Made me feel very comfortable took time to explain everything in detail, did not rush me or pressure me into my purchase. Help me understand everything there was to know ...

A hearing test, a hearing aids fitting and a follow up consultation with Arpitha in Boots Winchester. I was a bit nervous about the test but Arpitha was professional and reassuring which helped me quickly settle. She was informative and listened to my requests as she helped me choose a pair of hearing aids. The whole process was relaxed and pleasant and I now have exactly what I went in for. There is a support system available too if I have any problems. Would recommend.

Most helpful with my hearing care and very clear in her explanations of the devices and processes involved.

Every thing the Lady was friendly, experienced and very helpful.

I have not had good reports of hearing aids service from Boots, however I wanted to compare with the experience I had from two different aids providers.
The service I received was good, consequently I decided to buy the Phonak brand, particularly as I would be allowed to take them back if I was not totally satisfied after a few weeks of trail.

Extremely efficient audio technician. Very thorough hearing test and evaluation created a confidence in the process. Would recommend such a test to friends and colleagues.

Everything was most satisfactory in every way , both at Romsey and Winchester. Thank you.

I had a problem with a silicone bud stuck in my ear canal. i tried Rawlings. They were extremely unhelpful and one of their staff just shook her head withoutout even looking up. Nul points for customer service. (Pity, as Rawlings have just lost me as both a a vision and hearing customer)

Arpitha solved my problem insyantly and with a smile. I am definitely transferring my business to her from Rawlings

Thank you Arpitha for your simple gesture of professionalism. Much aappreciated.

Everything from the test results to the hearing aid fitting process and features was explained in detail and in simple terms. The audiologist made sure I understood each element before proceeding.

The excellent service provided by Arpitha was a joy to receive. She was able to answer all questions clearly, she gave helpful advice where needed, she provided and explained all options, she was not hurried, and she had a friendly yet professional approach.

clear understanding of what types of hearing aids are available and how they worked.

A great experience due to the very knowledgeable, caring and professional audiologist (Arpitha)

The lady carrying out the tests was very professional and understanding.

Excellent service / experienced audiologist who was very clear with her explanations and also knowledgeable.

Melissa at Boots at Winchester was just amazing. Appointments were on time and Melissa’s approach was kind, understanding, considerate, honest and candid. I really appreciated her expertise and kindness as I was initially nervous at my first appointment but was put at ease straight away and felt comfortable to ask questions I needed to ask. Thank you Melissa!! Now hearing so much more of the world around me……