Boxit4me Reviews 

My container came from Dill Cargo to be delivered by Boxit4U. Once Boxit4u got the container they confirmed they had it and then they disappeared. No communication of any kind and tracking show it never moved. I also contacted Dill Cargo and it was the same no communication. Please do yourself a favor do not use either of these companies. Still waiting on PayPal who also has not been helpful. Good Luck.

I am writing this review to warn others about predatory fee practices and severe dark patterns on Boxit4me (KSK Logistics LLC).

1. Undisclosed & Mislabeled Fees
I had packages held at their UAE hub that I arranged to have picked up locally by an Amazon courier. Boxit4me charged me a $5 per package "collection handling fee" ($10 for 2 packages, and $15 for 3 packages). When I asked support where this fee was listed on their website pricing page, they completely ignored my question and could not provide any link or official documentation. To make matters worse, they billed these local pickup fees on official invoices as "Freight Charges," even though no freight or shipping service took place.

2. Unauthorized & Unreversed Charges
In addition to the undisclosed pickup fees, my card was auto-charged $7 for a membership plan upgrade that I never subscribed to or requested. They also charged a $1 card verification fee that was never refunded or credited back to my account.

3. Dark Patterns & Security Concerns (Unable to Remove Card or Cancel)
The most concerning part of Boxit4me’s platform is the deliberate lack of account control. There is no option or button anywhere in the dashboard to remove your saved payment card, and no option to cancel your membership. When I explicitly emailed customer support requesting the removal of my payment card and cancellation of my membership, they failed to act.

Keeping customer payment details hostage with no user-facing removal mechanism is unacceptable. I have officially disputed all 4 unauthorized transactions with my bank and urge potential users to be extremely cautious before entering their credit card details on this platform.

I used Boxit4me to ship a 0.6 kg parcel of clothes. The shipping quote was $25, but I was charged $80.55 once service charges were added.

After I had paid, they emailed asking for another $35 “Elevated Risk Fee” before the courier would deliver. They said my entire destination country is classified as elevated risk. That’s fine, but then the fee should be shown before checkout, not added afterwards.

I asked several times why I wasn’t told before paying, and never got an answer.

In total, a $25 shipment ended up costing $115.55. That is more than the clothes were worth.

Before you pay, ask for the full total in writing, including service fees and any “risk” fees. Better still, use a service that shows everything at checkout.

I’ve had a great experience with Boxit4me. Their shipping service is convenient, reliable, and easy to use. The process from receiving the package to arranging the shipment was smooth, and their team was responsive whenever I had questions or needed assistance.

I also appreciate that they provide updates and help with shipping requirements, making the whole process less stressful. Overall, a good option for anyone looking for a reliable international shipping service. Highly recommended! 📦✈️

very bad service experienced please dont choose this team for courier , bad customer service

It’s very expensive, shipping is expensive and they don’t tell which company. Also the processing fee is $50 so you will end up paying a lot more. I am using shope&ship and there services better but both are expensive. If boxit4me can improve shipping by giving more choice like WS before and reduce processing fees and improve their site. It will be much better alternative

⚠️ DO NOT DEAL WITH THIS COMPANY — BOXIT4ME.
My package was received at their USA Hub on August 5, and I requested shipment to a Chicago address that same day. Five days later, they told me that my package had been forwarded to the UAE without my authorization and then asked me to pay USD 2,537 to ship it back to the USA.
I have all the emails, screenshots, and evidence.
Based on my experience, I strongly warn everyone: DO NOT DEAL WITH THIS COMPANY.

They stole my package!!! Don't ever use this service they are thieves

Avoid this company at all costs.

Our experience with Boxit4me has been extremely disappointing. We created an account, and strangely, it was deactivated just two days later for no apparent reason. After contacting customer service, they eventually reactivated it.

In the meantime, we had already shipped two parcels to their French forwarding address. According to the tracking information, both parcels were delivered more than three days ago. Since then, nothing.

The parcels do not appear in our account, there are no updates, and customer service has completely stopped responding. We have sent multiple messages and received no answer whatsoever.

The entire purpose of this company is to receive parcels and forward them. They have failed at the most basic part of their service. At this point, it feels as though our two parcels have simply disappeared.

No customer support, no parcel processing, no communication, no accountability. Just a website and silence.

Based on our experience, this company is not reliable, not professional, and not trustworthy. We would strongly advise others to look for a different forwarding service.

Very poor client services and severe delays to shipments. I was told that my shipment was due today, only to call the company to find out they’re facing logistical issues and the item hasn’t even left their warehouse in Europe. Each time I send them an email, it bounces back saying the server can’t find the company’s email. If I’d known all of this beforehand , I would have never used this company .

A parcel marked delivered to your UAE hub has not been logged, and support has stopped responding. I need warehouse confirmation. This happened previously at KSA warehouse.

Theives! Charging over 100 dollars for a shipment less than 1kg. Avoid it at all cost

They are scammers who keep changing the price and refuse to allow me to pick up my shipment. Although I offered to pay storage fees, they are trying to extort me by demanding payment for 2 kg at $184, if any body give them 5 stars it will not be real

I shipped a mobile using their services, all was good. took fair time, more than others but to cut taxes a 4 or 5 days more won't make a different. Thanks!

the worst service in world no support your shipment will be lost 100% if you want to lose your money and time use this service

I’ve had one of the worst logistics and customer service experiences with Boxit4me. Completely incompetent in handling shipments—delays, poor communication, and zero accountability. Their support team is either unavailable or unhelpful, and it feels like they just don't care. Avoid this service if you value your time, money, or sanity.

These are a group of thieves who have a shipment in a German warehouse worth $1,000 and so far there has been no response from them. Customer service says they will follow up within 24 hours and there has been no final communication. I think it is a very bad experience and that they will steal the shipment in the end.

Never received the shipment as expected And the customer service has been just pathetic I have been waiting 45 days since my order and still no update or proper information of my parcels delivery. Unacceptable they are not communicating and being transparent.

Delayed shipment and terrible customer services.
It’s been 22 days and I have no clue on the whereabouts of my parcels

Lost Multiple packages. Dont Trust Boxit4Me anymore.
I would suggest avoiding them as they don't have any control on their US hub. Will take ages to reply. Will have to keep following up. The customer service have no clue of what they are asking. They ask for a Invoice with a Photo of the Item Packed. I dont know how clueless they are.