Bought 2 pairs of boots. 1 was faulty with a lump in the heel. 10 weeks and I'm still trying to get a resolution. Brandhouse Direct's customer service team is a joke; the phone line is unmanned... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy website to navigate. Shoes exactly as shown and very comfortable. I did forget to apply my $20 off and contacted them straight away. I had a reply saying they would see what they could do however... Toon meer
Brand House Direct have all my favourite brands especially shoes . I know my size so always get my Merrell or Skechers from them. Sales are actually sales not price hike first then reduced . Fast deli... Toon meer
Always a bit risky ordering shoes online but have had no problems so far with Brandhouse Direct. Lots of photos of each shoe/boot and adequate descriptions makes it easier to decide. I have ordered... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Australia's Leading Footwear Online Retailer. Biggest brands, Big Savings, Authentic Products, Great Prices, Secure and Safe Online Shopping.
Contactgegevens
Edgecombe Ct, Moorabbin VIC, 3189, Melbourne, Australië
- 1300735786
- info@brandhousedirect.com.au
- www.brandhousedirect.com.au
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Expensive Return
Shoes arrived, very narrow, too small. $15 postage to return them to get a refund!!!
Exactly as I ordered fast postage easy…
Exactly as I ordered fast postage easy to deal with thanks
Very fast efficient service and delivery
The shoes I bought had a fault with…
The shoes I bought had a fault with them and the team at Brand House were very prompt with replacing them with a new pair. I would recommend this company for your shoe purchases.
good people to deal with...
Great store
The range, the big brands, the diverse price points and the overall ease of the shopping experience.
Good honest advertising
Well thought out product description and sizing , simple returns proceedure and very well explained, very happy with the product I purchased.
While there are so many businesses that are falsely represented on Facebook, this is NOT ONE OF THEM,
While there are so many businesses that are advertised through Facebook that are scam sites, Brandhouse Direct is definitely not one of them. This is a genuine company, Australian based and provides excellent quality shoes from world known and excellent brands.
Delivery is very prompt. The quality of the shoes cannot be questioned. These are testament to a great and genuine business brand. This is not the first time I have dealt with them, and I will definitely be buying through them again. Such a relief to find a genuine, quality business.
Thank you!
Shoes on sales are good value for…
Shoes on sales are good value for money, delivery good and always on time.
Purchased doc martens for my daughter
Purchased doc martens for my daughter. They are great. Your prices were the best and fast delivery. I’ll definitely buy from you again. Thanks
Unfortunately very bad experience when…
Unfortunately very bad experience when ordering some shoes. They sent the wrong color, and refused to make the refund because they argued this is the right one. Very bad customer service.
Great service
Prompt delivery of shoes: Prompt attention when needed a refund.
Great product great price great service
The Sandals,(Made in Brazil)
The Sandals,(Made in Brazil) are of excellent quality, packaging wa perfect, delivery was Prompt
I finally found a pair of shoes I could…
I finally found a pair of shoes I could actually get my foot in. They were as described and I'm very happy.
Always great sales!
I love Brand House Direct! Without their extraordinary sales I could not afford some of the fabulous shoes I now buy. Thank you.
Show more wide men’s footwear
Show more wide men’s footwear
Excellent service and good products
Good products, high variety of brands, fast delivery and good prices
The middle man company is very slow.
We needed some orthopedic shoes urgently for work and damaged feet. We could have bought them a lot cheaper from elsewhere but did not want to wait 2 weeks. We paid $40 extra to purchase them from Brand direct. It has been 8 days and not even a notification the item has even been picked for sending. They are middle men who obviously ordered from the original company. Cut out the middle man and order direct from the real company because this is all they do. Slack.
A great company with excellent customer…
A great company with excellent customer service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








