Brayleys Cars - Brayley Honda Bushey Reviews 

Great customer service. I had my car serviced whilst I waited. I was there for 2 hours and I was able to work whilst I waited.

we need the person must have car knowledge

On time.Kept informed
Great Service experience.
Nice free coffee too!!

Greeted by Michael who I have known best part of 20 years plus
After service all explained to me
First came to Honda Bushey October 1981 with no gaps in between
Will continue with the excellent service

Booking in the car this time was great. Last time I tried to book, was told that there was no availability of Booking till January 2026 as I did not book MOT & Service. The service was for the recall was great.

The service l received was straightforward with no problems, staff were very helpful with any questions l asked .

I've been a Honda car customer for over 20 years, but the customer service I received September 2025 at Brayley Bushey when my car underwent its service, MoT and recall part replacement was bad. Very bad.

The person dealing with me was offhand, dismissive and impolite - common courtesy has left the building, replaced by a grumpy attitude. The one thing I asked to be looked at (the home address on the satnav is set to the previous owner, which also breaks data protection laws) was overlooked until I came to collect my car, and then nobody knew how to correct this. On two occasions, either old rags have been left in my car, or bits/fittings have been left unattached. My loyalty to Honda has been severely tested and I have gone from strong advocate of Brayley to a current detractor.

What an outstanding experience at Honda Hendon. I cannot praise Jason Baum more highly for incredible customer care and attention. Jason went above and beyond to find a very specific Honda model that I had been wanting. Highly recommend Jason and Honda Hendon.

Car service and MOT. Straightforward booking process and carrying out of the work. No dramas - did what "it says on the tin," which is just what I wanted

Great speedy seamless and friendly service

From the moment I stepped into the showroom at Brayley Honda Bushey to browse until the day I drove away my new car they were a pleasure to deal with. The all-round customer service provided by Catarina Soares, the sales rep, was exceptional in every respect and was a major factor in my decision to buy a Honda.
The sales staff were well informed, helpful and always reliable calling back and keeping in touch. Catarina particularly made the whole process simple. I would not hesitate to recommend Brayley Honda.

FANTASTIC service and advice from Mo so happy with car

Brayleys Honda was great, Catarina, in particular, was very professional, friendly and efficient. We will be needing another car soon and Brayleys will be our first stop.

After its MOT the car was returned beautifully clean inside and out

Very helpful service team and good communication. Cleaned car well too

I have just purchased my 3rd CRV and the experience at Bradleys cars was as good as my previous experiences with Crown Honda. Great sales team who are knowledgable about the product and were able to get the car I want and gave me a good price on my trade in. Overall great experience.

I recently bought my very first Honda Jazz from Brayley Honda Bushey Heath, and I couldn’t be happier with both the car and the experience.

From the very beginning, Catarina Soares from the sales team was absolutely wonderful. While I was still deciding whether a Honda Jazz was right for me, Catarina kept in touch in such a thoughtful and understanding way. She invited me to the showroom and patiently guided me through the different options.

The very first car I saw caught my eye, but then I spotted a stunning pearly white Jazz—and that was love at first sight! Catarina, with her calm, professional, and genuinely caring approach, took the time to explain every feature on the dashboard, knowing it was my first time driving an automatic. To help me feel completely comfortable, she even drove her own Jazz to a quiet location nearby so I could test drive it. That experience sealed the deal—I knew I had found my car.

What impressed me most was Catarina’s patience and professionalism. At no point did I feel pressured—only supported. She gave me the confidence to make the decision in my own time, and I will always be grateful for that.

I also want to mention David Carter, the Manager at the time, who came out personally to greet me. He listened to some concerns I had and reassured me with kindness and understanding, which really put me at ease.

I’ve purchased cars in the past, but this experience stands out above all others. I was treated with respect, courtesy, and genuine care throughout the whole process. Because of Catarina and the fantastic team at Brayley Honda Bushey Heath, I wouldn’t hesitate to return in the future.

⭐ Highly recommended!

Very efficient and professional

Very satisfied from start to finish, quick, efficient service.

Excellent ,helpful
Thank you