Brayleys Cars - Brayley Honda Ewell Reviews 

517
•
TrustScore 4.5 uit 5

4,7

Ewell By Pass, KT17 2PU Epsom, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The service and recall work was carried out first thing which meant I got the car back at a reasonable time Staff friendly and effective, especially when I asked to be shown how to operate the back... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was given a fixed time to arrive and assurances that my service would be done within 2 hours. It was completed as promised with courtesy and efficiency. I waited in a comfortable area with free acce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Didn’t receive a reminder for annual service and MOT. Communication was poor. Unanswered phone when trying to book and also on service day no answer when seeking progress report. This was important t... Toon meer

Beoordeeld met 5 van de 5 sterren

I had visited several dealerships before arriving at Braleys in Ewell. I was immediately impressed with the calm and relaxed atmosphere. All the staff were kind and helpful. No hard selling Paul S... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

517 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(517)

3.494 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Airbag inflator safety recall

The airbag inflator safety recall was completed within an hour as promised.

11 maart 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Professional approach. Kept me informed of progress

Professional approach. Kept me informed of progress, picked up the car, did the MOT and service returned the car in a clean condition.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Difficult to fault Honda

It is most helpful that my car is collected and returned home after a service and mot. However, the cost for this service has increased considerably over the past 3 years.
I am informed of any additional requirements considered necessary and the cost during the car service.
In addition the car is returned washed and the interior hoovered.
It is also useful to have a service plan so payment is taken by direct debit throughout the year.

25 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Judith, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Vehicle service and MOT

I have had my Honda CRV serviced at Brayley Honda Ewell for 15 years and always found the service reception staff friendly and helpful.

26 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Sandra, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

All went smoothly

All went smoothly - to time and a call to advise deliverer was on his way.

27 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Friendly reception

Friendly reception, extra work well explained, and kept informed. No unexpected surprises.

26 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Very good communications

Very good communications. My Honda was in for it's annual MOT & service they also fixed a faulty rear electric window all part of the service. I have used this Honda garage for 20 yrs with no complaints. Overall I'm very satisfied. Thank you. See you next year.

18 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Anon, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Five star service and sales

David at Brayleys really helped me make the decision around my next Honda. And then the service through paperwork to collection was second to none - thank you

15 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Joanne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Great service all round

Great service all round, from booking in to dropping car off and getting courtesy car to getting call once completed. Plus cleaned the car inside and out.

11 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Gavin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Reception staff were polite and…

Reception staff were polite and efficient, with no delays. No contact with others but all paperwork and reporting properly documented.

7 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Service and MOT completed successfully

I took my Honda Civic to Brayley Honda, Ewell for a minor service and MOT. Both tasks were completed successfully, and they cleaned to car too. I will use them again

4 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi William, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Brayleys Ewell Branch.

Brayleys Ewell Branch.
The whole process from when they phoned me to book my car in for its first service to when I collected the car was seamless. I have the five year warranty which is a great money saver. The car had been cleaned throughout. My only moan would be that the windscreen became very smeary when I put the windscreen wipers on as it was very fine rain. Maybe they could improve in that area a better windscreen cleaner.

4 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

David was very knowledgeable and…

David was very knowledgeable and helpful.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Sara, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Prompt and efficient

3 februari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Glyn, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Excellent as usual

Brayley Honda Ewell continue to service my CRV (I am now on my third iteration of a CRV.) They have always been efficient and courteous. I think that they are honest too. My latest annual service was completed on the same day, with no surprises. I remain very happy with the quality of their servicing and their costs seem reasonable. The Honda Care plan is good. The car is 15 years old with just under 98,000 miles and still going well.

28 januari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Easy to book service

Easy to book service, MOT and repair over the phone. Good customer service. Car collected and returned as arranged.

22 januari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Janet, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Beoordeeld met 5 van de 5 sterren

Got seen straight away everything…

Got seen straight away everything explained prior to service/ mot and contacted by phone with any findings.
Car vacuum and cleaned once worked carried out.
Staff polite and friendly tea and toilet facilities clean and

21 januari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Happy Honda owner/driver

I am a devout Honda driver, this dealership in Ewell is brilliant.Very friendly and professional staff who provide a second to none service.

21 januari 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ewell

Hi Shirley, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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