Brayleys Cars - Brayley Honda Hemel Hempstead Reviews 

281
•
TrustScore 4.5 uit 5

4,6

Two Waters Road, HP3 9BX Hemel Hempstead, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I sent my car for a service and they did exactly that..no unnecessary extras and a test run when I picked it up to show that a rattle had been cleared

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

  • Two Waters Road, HP3 9BX, Hemel Hempstead, England, Verenigd Koninkrijk

  • 01442 233455

4,6

Uitstekend

TrustScore 4.5 uit 5

281 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,6

Alle reviews

(281)

3.418 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good customer experience

Car was picked up at the allotted time. Clear service report and nice touch in sending a video of the car being checked. Overall a good customer experience.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Quick and easy

13 januari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Andrew, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 4 van de 5 sterren

Ask for Aamar !

Aamar was excellent, actually responded to my calls and led me through the process.

7 januari 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Christina, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Satisfactory service and MOT

Satisfactory service and MOT
Additional work carried out (new discs and pads, as predicted and other bits).
I found Russell very approachable and helpful when dropping off the car.

5 januari 2026
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Andrew, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Courteous

Courteous, prompt service. Attention paid to requests

29 september 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Judith, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Car had a good service

Car had a good service, all issues addressed, will keep on using Brayley Honda.

21 oktober 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jill, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

wiper blades

Brayley HONDA the staff are always friendly and helpful.

21 oktober 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Quick turnaround at drop off and…

Quick turnaround at drop off and collection. Car nice and clean again aswell.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Neil, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Great soft benefits

Friendly, quick. However I liked the soft benefits. They have co-working space/meeting room. This way I can wait and get work done without having to take a day off or ask for a hire car. I think I'll move to this dealership from my regular Honda dealership because of this.

16 oktober 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

The Best HONDA Retailer in UK

The Best HONDA Retailer in UK ! A heartfelt thank you to all the staff who do everything to make the car buying process a pleasure. Special thanks to Aamar, in my opinion the best car salesman I've ever had the pleasure of meeting. Thank you so much !

13 oktober 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Nobie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Replacing a CR-V......

Called into Brayley Honda, Hemel Hempstead on Monday afternoon and had a car sorted out within a couple of hours.
The site is crammed so we had to park in B&Q.

29 september 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 4 van de 5 sterren

Speedy and friendly service

Speedy and friendly service. A little pricey compared to other garages/halfords… I paid almost £40 for a rear wiper blade!

26 september 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Claire, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Beoordeeld met 5 van de 5 sterren

Efficient and informative

Efficient and informative

24 september 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Vic, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Great experience

Very helpful, took time to explain everything both during the test drive and when we collected the car. I didn’t feel there was any pressure selling, just explained the options and left us to decide.

18 september 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Excellent service from Brayleys Cars, Hemel Hempstead

All my dealings with Brayleys Cars in Hemel Hempstead were excellent. From the first phone call to collection of my vehicle after its service and MOT.

17 september 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Great service

The service desk receptionist gave a good front line service and the mechanical service on the car was great and timely.

17 september 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Yemi, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Attentive

Attentive, polite professional service..
They dealt with everything calmly and with cheerfulness.Didnt oversell..Very happy with all the staff that were involved..would recommend 100 %..
And honda are a great brand making great cars and super reliable..
Thankyou Brayleys cars..One very happy customer ...

30 augustus 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Charlie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

NICE ONE!

All good!- I was kept in the loop on what was found during this MOT/service and all was done in good time and the car was ready for pick up at the agreed time!

5 augustus 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Han Van Reen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Friendly professional service

Friendly professional service from the team at Brayleys in Hemel Hempstead particularly Aamar. Arranging a viewing, doing a test drive and agreeing a price for our old car was stress free even when signing all the documentation!
Many thanks to all concerned.

31 juli 2025
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Hemel Hempstead

Antwoord van Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Miceal, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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