Brayleys Cars - Brayley Honda Ruislip Reviews 

702
•
TrustScore 4.5 uit 5

4,6

Victoria Road, Ruislip, HA4 0LJ London, England, GB

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Beoordeeld met 5 van de 5 sterren

Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honda arranged for my car to be picked up from my home which is a plus . An addition to the service was a video sent by the mechanic showing my car being serviced and detailing what needs fixing. I wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been coming to Brayley Honda Ruislip now for 10 years. The customer service I received on this occasion was nothing short of outstanding. The service advisor that was dealing with me (Mar... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

  • Victoria Road, Ruislip, HA4 0LJ, London, England, Verenigd Koninkrijk

  • 020 8845 3551

4,6

Uitstekend

TrustScore 4.5 uit 5

702 reviews

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4,6

Alle reviews

(702)

3.418 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Always been very happy with service…

Always been very happy with service given.

21 oktober 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Abdul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Service was excellent

Service was excellent. Fully informed every step. I loved the video link of work required

16 oktober 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Kaz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Smooth process and the car looks to be…

Smooth process and the car looks to be in great shape. The complimentary wash and valet is greatly appreciated.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Jake, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

I've been coming to Brayley Honda Ruislip now for 10 years. The customer service I received on this occasion was nothing short of outstanding.
The service advisor that was dealing with me (Maria), went through everything that would be done on the day. A walk round video of the car was made to record any damage etc, an excellent addition for peace of mind.
She also mentioned that my car would receive a courtesy 20 min wash before the service. I left the car to be picked up later that day.

A health check video and report was sent to me within a few hours, after which Maria called me and ran through what needed doing. She was very professional and thorough.
When I went to collect my car, Maria took payment and went through some price of parts that I had requested. She then asked for my service book to stamp, which I had forgotten, but assured me it would get stamped if I popped in whenever convenient.

All in all, a very pleasant visit to Brayley Honda Ruislip. I look forward to my service next year. Keep up the good work Maria.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Abs, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

All good

All good, good and friendly service, helpful staff.

7 oktober 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Alison, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

The Honda service experience

I think that thr service advisor Amy took the whole experience customer service to a new level.

30 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Brian, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

First Class Service @ Honda Ruislip

the knowledge of the staff member and the efficiency in which they managed my booking.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Jennifer, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Very good service and work…

They were well prepared on arrival,efficient hand over and information, clean pleasant enviroment to wait in. The work was carried out quickly and car returned clean

29 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Steve, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 4 van de 5 sterren

Mot and service

Had service and MOT on my Jazz. Used Honda Ruislip for many years.
Sad that they have stopped the collection/drop off service…..they now charge £50 for this!
Was very shocked when they wanted to charge nearly £250 to replace the spark plugs - obviously I declined.
Courteous staff as usual

28 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Jane, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Beoordeeld met 5 van de 5 sterren

Good and Bad results

I have given the Service Department 5 stars. This was my 1st year service. The service was excellent. Everyone in the service department was very helpful. But they parked my car in a position that caused me to scrap the passengers side. The damage will now need to be repaired.

28 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Jean, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Polite and very helpful

Polite and very helpful

28 september 2026
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

well looked after by your staff

well looked after by your staff
Honda is value for money which I have been driving for last 10 Years
recommend any time

25 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Narendra, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Very efficient experience

24 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Great service

As always, Brayleys staff are extremely knowledgeable & helpful. I've been a customer here for many years & would recommend them to anyone.

23 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Rosemary, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Good Experience and the Car Wash is Back

I took my car in at Brayley Honda Ruislip for Service & MOT early in the morning and Preet Shah who dealt with me was very friendly, he answered all my queries and handed back my car at its earliest as requested.
My car was completed very quickly and it was handed back to me midday and it was even vacuumed and washed which i was very happy about it, as i was told over the phone when booking in my service that they have stopped doing the car wash, but now i am glad that they have brought it back, even though the vacuum and wash was only 20minutes but it was better than not having it cleaned after a service and driving it out of a show room. My friend who got their car serviced and MOT 3 months ago didn't get their car washed as Honda said they have stopped it and she was very upset and jealous that i had it.
When i got home i checked my service book and noticed that they have forgotten to stamp and date my service book so i contacted them straight away, they apologised and told me that i can just pop in anytime when i am nearby to get it stamped. I asked if i can get it stamped on my next service as i don't live locally and they said that it was fine as they have the record of it.
So only slight issue of forgetting the stamp on the service book but overall it was a good experience.

22 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

MOT and service all done

MOT and service all done.
Happy with the work done. Car feels like new.

23 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Joan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Excellent work ad service

Excellent work ad service
Very helpful ad polite receptionist.

23 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience. Gary Foxley was helpful and professional. No complaints.

18 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

I have a two year service plan

I have a two year service plan. I am over 80 so it is very helpful to have my car collected and returned, very clean, after my annual service and MOT. The service department contacted me prior to collection, kept me well informed about progress during to day and kept me informed as to when the car would be returned.

17 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Bob, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

My car service and MOT were performed…

My car service and MOT were performed very quickly. Staff were courteous and helpful and there is a lovely waiting area with beverages.

16 september 2026
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Ruislip

Hi Joanne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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