Brayleys Cars - Brayley Honda St Albans Reviews 

626
•
TrustScore 4.5 uit 5

4,7

Lyon Way, AL4 0LQ St Albans, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very friendly helpful staff member Our 3rd Service albeit low mileage and our first visit since refurbishment of Showroom, so we didnt recognise anyone, extremely pleased too with the car wash and i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My recent service at Honda Brayleys, St Albans was an easy breezy throughly pleasant experience. A shout out for Mani who was brilliant at solving my Apple CarPlay issue!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Once again great service from here this time for aftersales. A BIG Thank You to LEWIS our salesman who has gone above and beyond once again to help. Aftersales is just as important as sales some co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I asked for a waiting service and MOT but on attending found out your central bookings had not done this and it was down for a full day Honda St Albans were very good and allowed me to wait for 4 ho... Toon meer


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

  • Lyon Way, AL4 0LQ, St Albans, England, Verenigd Koninkrijk

  • 01727 722000

4,7

Uitstekend

TrustScore 4.5 uit 5

626 reviews

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4,7

Alle reviews

(626)

3.471 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent Service


⸻

⭐⭐⭐⭐⭐
This is my second time bringing my car here for repairs, and the service is just as excellent as the first time! Friendly staff, clear communication, and my car runs perfectly. I know I can always trust them.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Mohammad, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Great customer service

We booked our Honda Jazz in for its annual service, MOT, and recall work. The work was completed on time and the car returned to us with all issues resolved. Mani, the service manager, kept us informed throughout. Excellent customer service.

5 augustus 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Extra care given

Explained to a couple of old technophobes how the phone address book could be added to the car. This had defeated us for some time. So thanks. Our call in was completed quickly as well.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Friendly service

Friendly service. Even though it’s a bit far, I will be using them again.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Parvez, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Very good customer experience

Very easy to arrange service. Pleased that the service was a while you wait slot and was done efficiently. Thank you.

28 juli 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Nigel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Good service.

Rang to remind me MOT and Annual Service due and made appointment. Work carried out without issue and car cleaned and ready for pick up by midafternoon. All very satisfactory.

16 juli 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Giles, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Another excellent service from brayley…

Another excellent service from brayley honda st Albans, major purchase of a new crv , bob helped start the process finding the car i wanted with packs fitted and good finance package to match , syed took over the final details to complete the deal, with Andy , Tamara, and mani in service to get the car as required , with additions fitted , thank you to all the team , so friendly and helpful at any time always willing to listen and support.
Many thanks Ivor

4 juli 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Ivor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

happy with my visit to Brayley Honda St…

happy with my visit to Brayley Honda St Albans. My car was taken away on my arrival and the recall issues dealt within the time allotted. No complaints

24 juni 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Frances, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

They delivered what they said they…

They delivered what they said they would, on time and with a great welcome, particularly given the ongoing major renovations.

23 juni 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Mark, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Excellent experience Job Well Done


Excellent experience, punctual, and very helpful in explaining what the service involves. Staff, especially Mr. Mani answered all my queries most professionally.

17 juni 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Gazi, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 4 van de 5 sterren

Service

Service , MOT rectifying recall all went well . Only negative - somehow date of appt . was 11 July not 11 June resultng in having to leave car 24 hours to enable necessary work . This was an error on the part of whoever took the original appt. call .

11 juni 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Christopher, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Beoordeeld met 5 van de 5 sterren

And the coffee was delicious too!

What a pleasure to deal with a company whose salesman, Mark, was knowledgeable, efficient, excellent at communication and always helpful. His advice concerning my choice of car was invaluable. It is a bit daunting to spend a great deal of money on a car but with a clear explanation I felt confident and very happy with my purchase.

12 juni 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Edward, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Great sales team

Great sales team, we dealt with Mark Gillam who is very knowledgeable about all factor of buying a Honda. I highly recommend both Mark and Honda St Albans

31 mei 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Dennis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Annual Service appointment

Easy to make appointment and checking in on the day was simple. Tamarra Robey was the receptionist, very helpful and friendly, checking contact details were correct and letting me know as soon as the car was ready to collect.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Ann, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tamara. We look forward to continuing to welcome you into the dealership for many more years.

Beoordeeld met 5 van de 5 sterren

All staff we spoke to friendly and…

All staff we spoke to friendly and helpful, so much so we might be now changing our car.
Never had any issues with this garage or it service.

20 mei 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Kept informed of cars progress during the day. Excellent work carried out on my car.

15 mei 2025
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda St Albans

Hi Susan, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

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