Brayleys Cars - Brayley Mazda Harpenden Reviews 

A very good service and very lovely people who work at Brayleys in Harpenden, also they look after my Mazda MX5, very good all round. 👍

Very efficient and positive service, parking can be a problem though.

Willing to negotiate on price, provided a courtesy car as part of the deal foc.

Quick easy process, Jordan was particularly helpful. Would definitely use Brayleys again.

Service was completed without any issues and without need for me to return the vehicle. It was a bit pricey though!

All work completed as specified. Car return clean and running better than before the service.
Pleasant dealings with reception staff.

Booked a while you wait appointment was told 2.5 hrs job done in 1.5 hrs so all good car washed and hovered after and job done well no hassle booking process again easy !!! .

Ready and waiting to book the car in when I arrived and completed within the time estimated. Car returned looking clean.

Very good thanks. My car was ready on time, nicely cleaned and seems to be running well.

Great service as usual. BUT... It was my first time using the collection option and am very disappointed/angry that both driver (collecting & dropping off) were doing 40+mph in a 30mph zone. Recorded on dashcam & saved. Customers entrust their vehicles to you, pay you for the service and expect that while the vehicle is in your care you don't break traffic laws.

Aweful. Took car in for service and then had issues as nuts not correctly tightened... Then got charged to get them tightened! Service has changed over the years!

I dropped my car in for a safety recall yesterday, it was an all day appoint so I arranged a courtesy car from Braley. The internal condition of the courtesy vehicle was nothing short of disgraceful. Rubbish on the back seat, grass cuttings and other rubbish in the foot wells, finger marks on the windscreen. The central consul around the gearstick looked like a jam doughnut had been rubbed around it. The only positive was it was so bad the person on the service desk after inspection was genuinely embarrassed.

Happy to recommend Brayley and in particular Giacomo, who was an excellent salesman. Very knowledgeable about all aspects of the car and the finance and with a great friendly manner. He is a real asset to the team.

My Mazda CX-5 was collected within the agreed time frame and the skilled / professional staff and mechanics at Brayleys completed a full annual service and MOT! I was phoned and informed that everything scheduled had been completed and that no issues were found and that my car was on its way back to me!! Another positive and happy experience with ‘The Brayleys Team’!!! Thank You Everyone!

I have recently purchased a Kia CEED from the Harpenden dealership. Danny was extremely helpful, informative and professional and made the whole process of buying a car very easy and efficient. Thank you.

Easy to book service and MOT, easy drop off. Clear information on what they recommend doing and pricing. Quick collection and documentation.
Car sparkling clean inside and out. Drives very nicely when picked up.

I came in with my son and daughter to search for our new vehicle, and we where helped by Jack at the harpenden branch and he was fantastic he was super patient and explained everything so well so we came in the next day and ordered our vehicle with him.
He is a real asset to the company

We had a very positive experience in buying and selling a car at Brayleys. Andi was very welcoming and helpful during the whole process from taking us on a test drive to providing all the information we needed to choose the right model of car for us. We could not recommend them more highly.

Reliable and quick
Very helpful at all times.