Bridaljunction Reviews 

Rude staff, never buying from here. They thought we don’t speak their language and the lady in the scarf on Sunday was telling her colleague off for helping us as we are Bengali. So racist! She didn’t help us or acknowledge us at all! Stay away from this shop!

Their Colour chart only uses threads and is so misleading- the dress doesn’t turn out the same as the colour picked!! Surely for such an huge business they can get sample cloths so we suggested that to them but they said it was ‘too difficult’- makes no sense! Also staff are not accommodating and pushed the dress- a WEDDING dress to us which they made in the wrong colour- ushering us out of the shop, refusing to help us! Bride was very upset especially with how much we paid and waited for the dress- it was too late to get a replacement! Also had we seen a preview it would have been very helpful but their communication is poor!

The worst customer service I have ever faced in my life. Very pushy in selling clothes. I bought two dresses and wanted my sisters to get a different colour. They were off the shelf and just wanted to change the color but they refused to allow us to change the color. Don’t pick up my calls and refused me at the store.

The material is not even great, threads already and very low quality.
PLEASE AVOID AT ALL COSTS!

I had a horrible experience earlier today. The shop owners were ridiculously rude, aggressive and nasty in the way they behaved. Their customer service is made up of lies and is unique in the way that they deal with queries. We were asking for an idea about different colours and any samples. The my showed us thread but we asked if they had any sample pieces. They did not have any samples and wanted you to select from small pieces of thread. The way they responded to these questions was disgusting and I definitely will not be going anywhere near them again.
Their service sets a record low, and the arrogance and attitude of the male and female owners is just sick.