Brightstar Financial Reviews 

4.070
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the second time I have used Brightstar and on both occasions their service has been exemplary. Hisham has found very competitive loans quickly and got the process running smoothly. Harri w... Toon meer

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Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They hav... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Brightstar Financial

Geschreven door het bedrijf

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.070)

391 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I applied bridge loan couple of weeks

I applied bridge loan couple of weeks ago, Neil and Lewis are very helpful and efficiency, they response my email or phone call quickly and helped me with my application, mine purchase has been done in 3 weeks time, which is unbelievable fast!!! Highly recommended to anyone who need the loan!

20 juli 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon Selina

Thank you for taking the time to leave us a 5* review.

We are so pleased to hear that Neil and Lewis have given the 5* service that we aim for on every case and we would also like to thank you very much for the recommendation.

Kind Regards
Bradley Moore
Managing Director

Beoordeeld met 5 van de 5 sterren

Friendly and extremely efficient

Thanks to Jo and Tamzin for supporting an application for bridging finance to secure our house purchase. Jo handled our initial discussions and was clear, friendly and patient in her explanation and obtained a decision in principle within just a couple of days. Tamzin oversaw our formal application and we received our formal offer within a week. Much appreciated.

23 juli 2026
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Antwoord van Brightstar Financial

Good morning Fiona

Thank you for taking the time to leave us a 5* review.

We are so pleased to hear that Jo and Tamzin have given the 5* service that we aim for on every case.

Kind Regards
Bradley Moore
Managing Director

Beoordeeld met 5 van de 5 sterren

really good service

really good service, massive shout out to Neil who has been thorough & on the ball from the first conversation.

After picking up the case Krystal has also been really proactive and responsive and i'm grateful to them both for their hard work and diligence.

23 juli 2026
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Antwoord van Brightstar Financial

Good morning Matt

Thank you for taking the time to leave us a 5* review.

We aim to provide a 5* service on every case and it looks like Neil and Krystal have done just that.

They are delighted with your feedback.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

It has been a pleasure working with Ben…

It has been a pleasure working with Ben at Brightstar Financial on this recent deal. As a lender we always appreciate having a brokerage who works alongside us to keep a deal moving and we find Ben and the team friendly and helpful! We look forward to working with you again!

21 juli 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good afternoon

Thank you for taking the time to leave us a 5* review.

Ben is delighted with your kind words and we are really happy that we were able to help.

We look forward to working with you again soon.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great service from Thomas

Great service from Thomas - will be more than happy if all our cases end up with Thomas when using Brightstar. Regular updates and feedback so I was able to keep track of the progress of the application.

30 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon Nikki

Thank you for taking the time to leave us a 5* review.

Thomas is delighted with your feedback and is so happy that he was able to help.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Mortgage Adviser using Brightstar for bridging..

As a mortgage adviser,My AR firm doesn't have authorization for bridging/commercial cases at present, so we use Brightstar to package any of these cases for us. Krystal & Neil have been amazing at dealing with a tricky bridging case ive got, unfortunately there has been numerous issues with the legals but theyre doing everything they can to assist and try and get this transaction finally complete! Theyre always responsive & even if on leave etc someone else will pick up any enquiries. Id highly recommend Brightstar if you do have any cases that need to go through this route.

20 juli 2026
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Antwoord van Brightstar Financial

Good afternoon Mina

Thank you for taking the time to leave us a 5* review.

Krystal and Neil are so happy that they are able to help you and really appreciate your feedback.

I am sorry to hear about the issues with the legal side of things but I hope they will all be resumed as soon as possible.

Thank you very much for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Overall Experience

Yiannis as usual has been very efficient, always returned calls and kept me updated throughout the re-mortgage process.....a credit to the company, Thankyou.

20 juli 2026
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Antwoord van Brightstar Financial

Good afternoon Simon

Thank you for taking the time to leave us a 5* review and your continued loyalty to Brightstar.

Yiannis is delighted with your positive feedback. Customer service is at the heart of what we do here at Brightstar and it's clear that Yiannis has demonstrated this perfectly.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Thank you Stewart Simpson for your…

Thank you Stewart Simpson for your professionalism and speed to help me client complete his secured loan.

17 juli 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Sarah,

Thank you for leaving a 5* review.

Stewart is delighted with your feedback. We are pleased that he provided your client with the 5* service that we aim for with every application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

From the beginning we got good clear…

From the beginning we got good clear advice and support. The staff followed up any issues without prompting and chased solicitors, which was needed.
I can’t think of anything they could have done better or quicker. Very pleased with my choice.

17 juli 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that was provided by the team for your application, and that you received good advice and support.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Hi Iuis Lee and Leon walker and Rob…trust like you trust your neighbours

Hi Iuis Lee and Leon walker and Rob have explained everything wha taking out a mortgage was also i found them friendly trust worthy and totally 100 percent recommend luis,Leon,and Rob to everyone I know who s apprehensive about taking a mortgage like I was to work with this team,(company) as I felt so comfortable and trusting them totally made me feel comfortable and thank you

14 juli 2026
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Antwoord van Brightstar Financial

Good morning Celine

Thank you for leaving such a lovely review for Leon and Luis. They both work really well together and we are pleased that they were able to help and reassure you throughout your application.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

A complete pleasure

Dealing with Liam Morritt and Saan Popat was a pleasure. Knowledgeable and quick to respond when required.

I will be requesting them again in the future.

15 juli 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Tina,

Thank you for leaving a 5* review.

Saan and Liam are thrilled with your feedback and we are pleased that you are happy with the service they provided.

We look forward to working again with you.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent service from Leon and Luis…

Excellent service from Leon and Luis very helpful and quick completion.

14 juli 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Rob

Thank you for leaving a 5* review.

Leon and Luis are delighted with your feedback and we are pleased that you appear to have received the 5* service we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Good communication from Keagan…

Good communication from Keagan throughout the process. I would definitely use Brightstar again.

10 juli 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Kenny

Thank you for leaving a 5* review.

Keagan is delighted with your feedback and we are pleased that you are happy with the service that he provided throughout your application.

We would look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Debt consolidation secured loan.

I passed my clients over to Brightstar as I was struggling to place a debt con remortgage. Due to a life change event my client was in need of someone to support in consolidating all debts into one affordable repayment. Brightstar Delivered where many other lenders failed. My clients can now sleep sound knowing their debts are all now repaid. Great outcome and a fantastic lender.

1 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Rob

Thank you for leaving a 5* review.

We are pleased to have been able to help with your clients application and it is great to hear that were able to succeed where others had failed.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

I was referred to Brightstar as a…

I was referred to Brightstar as a second mortgage charge specialist. They have been incredibly professional and knowledgeable from the outset ensuring that I was offered the best products on the market for my circumstances. Everything was sorted within 4 weeks from initial contact with Brightstar. Brilliant service and truly specialist professionals.

10 juli 2026
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Antwoord van Brightstar Financial

Good morning, Karimullah,

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received from the team in getting your case to completion so quickly.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 4 van de 5 sterren

the team was professional

The communication with the team was good, regularly updating us with the progress made with regards to our mortgage application, and we will definitely recommend them.

10 juli 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Samuel.

Thank you for leaving us a Trust Pilot review and for the recommendation.

We always strive to give 5 star service on every occasion and hope that we can fulfil this aim in any future transactions with you.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Brightstar Financial were brilliant

Brightstar Financial were brilliant! Very helpful and efficient. I would highly recommend them to family and friends.

30 juni 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Dave

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received and thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Always happy to help

Always happy to help . Able to provide valuable advice and guidance and always looking for solutions.Brightstar have a great team that i will be using again.

8 juli 2026
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Antwoord van Brightstar Financial

Good afternoon Michael

Thank you for taking the time to leave us a 5* review.

We really appreciate your positive feedback and we look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great Service and support!!

Our thanks to Andrew Stean and Amy Schofield, for a fantastic experience, seamless process for our firm and our clients journey through to completions.
A great level of expertise demonstrated and we were updated at every stage of the clients journey!

6 juli 2026
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Antwoord van Brightstar Financial

Good morning Ruhul

Thank you for taking the time to leave us a 5* review.

Andrew and Amy are delighted with your feedback and are so happy that they were able to help your clients.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Jo and the team were exceptional I

Jo and the team were exceptional I. Helping the clients meet there purchase date thank you so much

26 juni 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning Martin

Thank you for taking the time to leave us a 5* review.

It is great to hear of the exceptional service you have received from Jo and the team.

We really appreciate your positive feedback.

Kind regards
Bradley Moore
Deputy CEO

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