British Ceramic Tile Reviews 

636
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought some tiles from Roseville Branch several years ago, and unfortunately, some of them were now damaged, so I needed to get a few more to replace them. By now, the tiles were already out of s... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment I walked in, Saf went above and beyond to help me find exactly what I needed. His knowledge, patience, and has an eye for design made the whole process so much easier! British Ce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited few tile shops but all had standard tiles. British Ceramic has ex excellent choice of modern and designer tiles. We bought loads of tiles for kitchen and living room floor and 3 bathrooms.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the Showroom inn Leeds yesterday to choose tiles for our bathroom. Max who served us was amazing and made the process very straightforward both with his product knowledge and customer servi... Toon meer

Bedrijfsgegevens

  1. Binnenhuisarchitect
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Sanitairwinkel
  5. Tegelwinkel

Geschreven door het bedrijf

British Ceramic Tile is the UK’s leading destination for premium tiles, designer bathrooms, and architectural wall surfaces. Based in Leeds, we are known for our extensive selection of luxury wall and floor tiles, acoustic panelling, shower boards, bathroom furniture, and specialist finishes — sourced from the world’s finest design houses. We proudly stock exclusive and globally renowned brands such as Versace Ceramics, Roberto Cavalli Home Luxury Tiles (featuring 22k champagne gold), Gessi, Glass Design Italy, Kartell • Laufen, Burlington, Acquabella, Dornbracht, Roca, Laufen, Effe Perfect Wellness, and more. At British Ceramic Tile, we go beyond tiles. Our full product range includes: Designer Tiles: Marble-effect, stone-effect, porcelain, ceramic, extra-large format slabs, mosaics, kit-kats, and hexagon tiles. Shower Boards: A luxury alternative to tiling — available in finishes like White Marble Golden, Carrara Luxury Gold, Albany Green Matt, and Athens Gold. SPC Wall Panels: Quick to install, fully waterproof, and perfect for modern bathrooms and wet rooms. Acoustic Wood Panels: Stylish and functional, available in Classic Oak, Racing Green, Oxford Blue, Rose Copper, Black Oak, Walnut Brown, Zebrano and more. Felt Acoustic Panels and sample kits for commercial and residential sound insulation. Luxury Bathroom Furniture: Wall-hung units, illuminated mirrors, double vanities, and freestanding baths. Premium Fixtures & Fittings: Designer taps, shower screens, wetroom trays, toilets, LED mirrors, underfloor heating, trims, and more. Installation Materials: Grouts, adhesives, PVA bond, silicone sealants, and heavy-duty tiling accessories. Granite Worktops and Vinyl Flooring to complete the look. 🌟 Visit Our Leeds Flagship Showroom Located at 18-20, next to Arnold Clark, Off Benson Street, Roseville Road, Leeds LS7 1BL, our stunning 3,000 sq ft showroom is the heart of the British Ceramic Tile experience. We showcase full bathroom room sets, immersive tile displays, and functioning luxury features so you can experience the quality for yourself: 🧖‍♂️ Working Steam Room – built with Italian walnut Noce Canaletto wood and Tagina Onyx tiles 🔥 Live Sauna Experience – test and feel the atmosphere of a fully functioning wellness space 🚿 Working Showers – including high-end displays from Gessi, Versace, and The Shower Lab 💡 Interactive Lighting & Mirror Displays – test dimmable, LED and ambient options 🛁 Complete Luxury Bathroom Suites – see how tiles, panels, furniture, and accessories work in harmony Whether you're a homeowner upgrading a small cloakroom or an architect sourcing materials for a luxury project, British Ceramic Tile delivers expert service, unique product curation, and nationwide delivery — all under one roof. With thousands of satisfied customers, glowing reviews, and trusted trade relationships, we are the go-to choice for tiles and bathrooms in the UK.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

636 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(636)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I placed an order and am yet to recieve

I placed an order and am yet to recieve. How can you review a product when not received!? What's worse is you took my money yet have entered administration. Terrible service as can't get hold of anyone to resolve this and see if you are actually going to fulfil my request.

11 februari 2019
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.

We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.

Beoordeeld met 1 van de 5 sterren

Difficult to return

Didn’t like the tiles,tried to return, no time given for pickup, waited in all day nobody came, was told driver had run out of time, had to wait in most of the next day, very inconvenient.Will be £35 out of pocket for this service, then again, still no refund after well over a week

10 februari 2019
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.

We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.

Beoordeeld met 2 van de 5 sterren

Not the best experience

I ordered a very expensive tile on line (1 of 3) to be called, after the delivery was confirmed, to say 1 of them was out of stock and the web site was not up to date. So my money has been banked but they have still not been delivered. My account has not been updated to reflect the delivery delay and I have not been contacted to tell me when i am going to receive them. Not impressed.

8 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really good customer service very…

Really good customer service very helpful whe. I ordered the wrong tiles

6 februari 2019
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.

We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.

Beoordeeld met 1 van de 5 sterren

BCT have gone into adminastration

BCT have gone into adminastration. Do not place any orders. Trying to get my money back.

6 februari 2019
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.

We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.

Beoordeeld met 5 van de 5 sterren

Great service

Free sample a good size. Main order arrived promptly, well packaged with no breakages.

5 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No customer service!

No customer service!
The delivery company they use are literally useless,
when trying to contact British Ceramics over this i wrote them an email on their chat box, which said there was no one there to take my message as their offices where open 8.30-5.30 monday- friday but i was messaging them at 5, so it was nice to see they can go home early and doss around. Some of us have to do a full days work.
It said someone would get back to me asap, but no one did, and im still waiting 3 days on!
Shocking, i would never order from them again.

5 februari 2019
Review zonder uitnodiging
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.

We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.

Beoordeeld met 1 van de 5 sterren

Delivery driver extremely rude and even…

Delivery driver extremely rude and even abusive

4 februari 2019
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.

We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.

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