British Ceramic Tile Reviews 

636
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought some tiles from Roseville Branch several years ago, and unfortunately, some of them were now damaged, so I needed to get a few more to replace them. By now, the tiles were already out of s... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment I walked in, Saf went above and beyond to help me find exactly what I needed. His knowledge, patience, and has an eye for design made the whole process so much easier! British Ce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited few tile shops but all had standard tiles. British Ceramic has ex excellent choice of modern and designer tiles. We bought loads of tiles for kitchen and living room floor and 3 bathrooms.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the Showroom inn Leeds yesterday to choose tiles for our bathroom. Max who served us was amazing and made the process very straightforward both with his product knowledge and customer servi... Toon meer

Bedrijfsgegevens

  1. Binnenhuisarchitect
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Sanitairwinkel
  5. Tegelwinkel

Geschreven door het bedrijf

British Ceramic Tile is the UK’s leading destination for premium tiles, designer bathrooms, and architectural wall surfaces. Based in Leeds, we are known for our extensive selection of luxury wall and floor tiles, acoustic panelling, shower boards, bathroom furniture, and specialist finishes — sourced from the world’s finest design houses. We proudly stock exclusive and globally renowned brands such as Versace Ceramics, Roberto Cavalli Home Luxury Tiles (featuring 22k champagne gold), Gessi, Glass Design Italy, Kartell • Laufen, Burlington, Acquabella, Dornbracht, Roca, Laufen, Effe Perfect Wellness, and more. At British Ceramic Tile, we go beyond tiles. Our full product range includes: Designer Tiles: Marble-effect, stone-effect, porcelain, ceramic, extra-large format slabs, mosaics, kit-kats, and hexagon tiles. Shower Boards: A luxury alternative to tiling — available in finishes like White Marble Golden, Carrara Luxury Gold, Albany Green Matt, and Athens Gold. SPC Wall Panels: Quick to install, fully waterproof, and perfect for modern bathrooms and wet rooms. Acoustic Wood Panels: Stylish and functional, available in Classic Oak, Racing Green, Oxford Blue, Rose Copper, Black Oak, Walnut Brown, Zebrano and more. Felt Acoustic Panels and sample kits for commercial and residential sound insulation. Luxury Bathroom Furniture: Wall-hung units, illuminated mirrors, double vanities, and freestanding baths. Premium Fixtures & Fittings: Designer taps, shower screens, wetroom trays, toilets, LED mirrors, underfloor heating, trims, and more. Installation Materials: Grouts, adhesives, PVA bond, silicone sealants, and heavy-duty tiling accessories. Granite Worktops and Vinyl Flooring to complete the look. 🌟 Visit Our Leeds Flagship Showroom Located at 18-20, next to Arnold Clark, Off Benson Street, Roseville Road, Leeds LS7 1BL, our stunning 3,000 sq ft showroom is the heart of the British Ceramic Tile experience. We showcase full bathroom room sets, immersive tile displays, and functioning luxury features so you can experience the quality for yourself: 🧖‍♂️ Working Steam Room – built with Italian walnut Noce Canaletto wood and Tagina Onyx tiles 🔥 Live Sauna Experience – test and feel the atmosphere of a fully functioning wellness space 🚿 Working Showers – including high-end displays from Gessi, Versace, and The Shower Lab 💡 Interactive Lighting & Mirror Displays – test dimmable, LED and ambient options 🛁 Complete Luxury Bathroom Suites – see how tiles, panels, furniture, and accessories work in harmony Whether you're a homeowner upgrading a small cloakroom or an architect sourcing materials for a luxury project, British Ceramic Tile delivers expert service, unique product curation, and nationwide delivery — all under one roof. With thousands of satisfied customers, glowing reviews, and trusted trade relationships, we are the go-to choice for tiles and bathrooms in the UK.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

636 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(636)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Speedy delivery ,well packaged…

Speedy delivery ,well packaged items,only criticism few tiles were chipped on edge , didn't bother me as I used them for cuts ,I'm sure they would have replaced them if I asked ,all in all go service

30 december 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Satisfied Customer

Easy to order tiles online (I had previously purchased a sample) and a small discount helped with the cost of Laura Ashley floor tiles. Delivery was on 4th working day. Well packaged, although we did find one tile broken. Very pleased with look of finished product.
Would recommend.

23 december 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Ordered 2 boxes but only one arrived…

Ordered 2 boxes but only one arrived hence the three stars. In fairness the missing box was delivered within 24 hours.

21 december 2018
Review zonder uitnodiging
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

Good afternoon Nigel,

Thank you for leaving your review.

I am so sorry that you were short delivered a box of tiles, we should have been informed by our courier when there are any short deliveries and we will get any replacement tiles out for delivery as soon as possible, but unfortunately we weren't informed by our courier in this instance.

If you would us to look into this for you, please contact us direct, you can email us at BCT.Ecommerce@britishceramictile.com or call us on 01626 834 774 and we will be more than happy to help you.

Kind regards and a happy Christmas.

Sarah

Beoordeeld met 3 van de 5 sterren

Tiles were cracked

Tiles were cracked, twice. Took 3 deliveries!

19 december 2018
Review zonder uitnodiging
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

Good morning James,

Thank you for your recent review.

I am sorry to hear that have been left feeling disappointed with the damages you received to your recent order. Sometimes due to the delicate nature of our tiles, damages can potentially occur when going through the courier process. However when the damages are reported to us by the customer, we are able to send out free of charge replacements as soon as possible.

If you would like us to look into this for you, please email us at BCT.Ecommerce@britishceramictile.com or call us on 01626 834 774 and we will be more than happy to help you.

Kind regards,

Laura

Beoordeeld met 5 van de 5 sterren

Our delivery was very prompt

Our delivery was very prompt, unfortunately two of the boxes were damaged. I emailed the customer service dept and reported the damage, within 15 minutes I received an answer and the tiles had already been dispatched, they arrived the following morning. Exceptional customer service, thank you.

19 december 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor quality tiles with terrible customer service

Poor quality tiles with terrible customer service. Have had issues with two ranges of their tiles. There are better quality of tiles for the same price. Avoid

16 december 2018
Review zonder uitnodiging
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

Good morning,

Thank you for your recent review.

I am sorry to hear that have been left feeling disappointed with the quality of the tiles. Any issues regarding quality are investigated by our QA Team in the most efficient and effective manner once the issue has reported to us.

If you would like us to look into this for you, please email us at BCT.Ecommerce@britishceramictile.com or call us on 01626 834 774 and we will be more than happy to help you.

Kind regards,

Laura

Beoordeeld met 5 van de 5 sterren

Great customer service.

A number of tiles were broken on delivery. After emailing the company they phoned the same day to say that a new box had been dispatched. Faultless customer service.

15 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect!

Easy to order online, arrived on time and as described. Beautiful tiles.

14 december 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish that I could give less than one…

I wish that I could give less than one star! A HORRENDOUS experience with cracked tile has been abysmally handled by the manufacturer, the distributor and the selling dealer. The tile cracked on the wall and I have learned that they very knew well that this tile was doing that with quite a few customers, yet they have made life a living hell about resolving it. Their attitude is toxic and they are rude, rude, rude. Their distributor and dealer are also toxic.

13 december 2018
Review zonder uitnodiging
Logo British Ceramic Tile

Antwoord van British Ceramic Tile

Good morning,

Thank you for leaving a review.

Any issues with the quality of our tiles, are investigated by our QA team and I am sorry to hear that you feel that this experience has been such a bad one for you.

If you would like us to look into this for you we would need some more information, so if you could please contact us either by email, BCT.Econmnerce@britishceramtictile.com or call us on 01626 834774 and we would be more than happy to help you.

Kind regards

Sarah

Beoordeeld met 5 van de 5 sterren

very good

Samples arrived very promptly, just what I asked for

10 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found just what I wanted!

I found just what I wanted, patterned outdoor tiles. They’re not fitted yet but seem to be good quality tiles and a good quality design.
They were delivered promptly and the delivery man was helpful.

8 december 2018
Review zonder uitnodiging

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