Broadcom Reviews 

I've never had a more frustrating experience than the ones I've been confronted with since VMWare belongs to Broadcom. And I'm talking about almost 30 years of experience as a software developer and computer technician...

I had three VMWare Workstation Pro licenes - all gone!

OK, OK, VMWare Workstation Pro is now free... BUT what's the use of it when you can't download it? Some months ago I managed to revive my migrated VMWare account and - surprise! - I even was able to locate the download.

Which took me directly to the next obstacle: I had to enter my personal data and did that - accurately! Then, I clicked the verification button and thought to myself: "Allright, this was a little complicated, but now I have my download". I was so wrong: "Account verification is Pending. Please try after some time." popped up after klicking the downlad symbol.

After having waited "some" time (= in my case a few months, because after a few days, more important things had come to my attention) I decided to try out the customer service by directly chatting with an agent. "In 24 hours you will be able to download", he wrote. Now, more than 24 hours later, downloading is still not possible. In the meantime another agent I had contacted today, has opened a ticket on my behalf.

But, after reading all the ratings here I have little hope of experiencing any functioning download from Broadcom.

If I were responsible for a web site in such a bad condition, I would´ve been fired years ago!

Absolutely unprofessional!

Worldst worst site

Pire expérience jamais vécu sur un site internet.
C'est très simple rien ne fonctionne, à commencer par l'authentification.
Je ne comprends pas comment ils peuvent avoir des clients vu que rien ne fonctionne.
Je conseille d'éviter autant que possible d'avoir à faire à eux, vous ne vous en sortirez pas vivant.

Det ringeste firma nogensinde, at smadre ikke bare et men hele software paletten fra vmware af det er dumt.
broadcom er stedet for ting dør.

You have probably one of the best software I have ever seen ( VMWare ), and I have seen a lot.
In come Broadcom and completely ruin it along with the VMWare eco System, They make it inaccessible to 95% of the existing customer base, defies logic. Wouldnt be better to convert them, making it affordable as they are already embedded customers, generating $ 200 - $ 500 Million a year for doing nothing.
Now all those have migrated to XCP-ng, OpenStack, Proxmox or Hyper-V, millions of customers probably lost forever.
Its easier to keep existing customers than to get new ones, especially now Broadcom have such a poor reputation.

Bad, the government should be protecting its citizens and business from companies like this (ie what the EU us doing). People will remember this for along time, in 10 years this company is going to regret what they did in 2025.

Terrible company, terrible support. They can't answer basic licensing questions regarding VMware which they "f-ing" own!

The worse user experience I ever seen,
only tried to install vmware workstation, but felt like I am in a never ending mission.
a simple download turns out to be
so complicated, not comfortable, just nightmare.

Since Broadcom took over VMWare is has turned to absolute garbage. What a greedy bunch of grubs this company is.

Utterly unusable website. Completely impossible to perform even the most basic of tasks.

Worst website I have seen.
Impossible to navigate and to download something even if registered and bought vSphere

worst website ever, i have to sign in your fki website to doanload vmware, it's too bad, i have registered and i signed but i cant log into broad.com, and i also annot get vmware, ur website is bad

Should not be allowed to handle certifications. Made error in retiring certificates then after rebuild, made another by issuing incorrect certificate

broadcom is the worst support-experience i made in the last 20years.
i am using vmware since 20+ years...
since broadcom took over the support and update policy on vmware is just crap and shit!

VMWare should have never been purchased by Broadcom. I did not know that such a dysfunctional company as Broadcom existed. It has been migration mess for a better part of the year, and now Broadcom has disabled automatic updates for VMWare's Fusion Pro products.

the worst company support in the world and the support site is worthless. I've been trying to find a link to download "VMware Remote Console" for about an hour, I register an account, I try to contact the support service, but it's all bullshit.

I've just created an account and can't even log in? I didn't missspell anything. I just made it and it won't even let me log in. How terrible.

Broadcom's website and online support services would have to be the worst I have ever encountered, it's truly a disgrace and so damaging to VMware (the product I wanted support for). It's actually hard to believe that any modern organisation could make a support experience this terrible, it's astonishing!

On 30 december in the chat they lied about deleting my account, I never got the confirmation they said I would get. And now doing a account deletion via email is difficult. Broadcom is hoping I forget or give up.

Its 16 may and they responded and I got a confirmation email, they're finally deleting my account. It's 21 may and I got a email that it's finally deleted.

If there is a less than one they would get it! I have worked with VMware products for over 15 years and have never had such awful support. The third party offloads have been atrocious!