Amazing, delicious, moorish, gluten free, and out of this world. 😋😋😋😋😋 What's not to like about this company!! The only criticism I will make was that I found it somewhat difficult to " delete"... Toon meer
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Well the shopping and delivery was perfect no problems at all, about the item to be honest i didn’t use it yet so i can’t say anything at this point since i have never used this item before it is new... Toon meer
I would have given 5 stars for the items I got. Also the help from Rein, when I had problems with the delivery. Shame about the courier. Various failed attempts.
I ordered from Broadway Candy in spite of the poor Trustpilot reviews because it was the only place I could find a product. As it turned out, my order was shipped in a timely fashion but the package... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Broadway Candy offers a wide range of snacks and confectionery, imported from countries all over the world including America, Australia and South Africa. Visit our online store to find a mix of popular, in-demand brands, such as Reese's, Jolly Rancher, Coffee Mate and more, as well as some hidden gems you don't yet realise you can't live without!
Contactgegevens
Level 2 Cranborne House, Cranbourne Road, EN6 3JN, Potters Bar, Verenigd Koninkrijk
- orders@broadwaycandy.com
- www.broadwaycandy.com
4,1
Goed
155 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have emailed them and used there…
I have emailed them and used there message page and no one is replying very frustrating. I placed order for sugar free mr freeze icepoles and keep sending sugar ones. I’m diabetic
2 maart 2023
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Michelle.
Having looked through your order history and resulting correspondence with us, we can see that you actually ordered the regular ice pops and, upon receiving them, realised your mistake and admitted to ordering the incorrect item in error.
We sent you the product you ordered, which happened to have been the sugar version. This was not a mistake on our part and is incorrectly reflected as such.
Excellent service
Excellent service. Best prices and super quick delivery, thank you and will be buying again.
6 september 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Tumbikani
Thank you for your wonderful review! We look forward to fulfilling your future orders :)
Broadway candy very good products very…
Broadway candy very good products very quick delivery
Enjoyed every mouthful ordered rice cakes and chocolate covered popcorns just wow
10 september 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Sam
We're so glad you enjoyed a positive experience with us, thank you for sharing your review!
Excellent products and service!
5 juli 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Thank you for your positive review!
Great choice of products and excellent…
Great choice of products and excellent customer service!
7 juni 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Elie
We're so glad you enjoyed your experience at our store. We look forward to fulfilling future orders for you :)
Awful company and service
Would give zero stars if I could. Sent me the wrong product different to both the photo and description but insisted it was the right one. I have had both and know the difference. At first they admitted it was wrong and then denied it. They have however now changed the picture on the website. Said they would refund if I took the parcel several miles away. I don’t have a car right now and care for my nearly 90 year old mother and explained I couldn’t get there and asked them to arrange collection. They refused and just said if I got it back to them they will refund. They are not selling what they advertise and what’s more tried to tell me the two products are the same. I have had it for years and this is not true. I will now have to try to find someone to take it for me or lose my money. They don’t care at all about customer satisfaction.
18 mei 2022
Review zonder uitnodiging
Antwoord van Broadway Candy
Hi Gill
We sincerely apologise for your negative experience, as we pride ourselves on providing positive customer outcomes. While it is no excuse, I do believe that your order was placed during our website's infancy, when we were dealing with many teething problems and were trying to find our feet.
Having said this, we are truly sorry that you did not receive the support you should have and do hope you'll give us a chance to make it up to you in the future.
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