Overall the experience has been good. Customer service is always kind however, not clear. I got into a situation concerning settlements as things were not explained or excuted as explained. It has... Toon meer
Bedrijf heeft geantwoord
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Brookhaven for me has been absolutely the BEST. Already 7 accounts have been settled/being paid off, all with the help of Brookhaven. I never would of been able to do myself all the work they have... Toon meer
Bedrijf heeft geantwoord
Everyone at Brookhavenlaw are so courteous and professional. They listened to my needs and helped me comprehend the process. Although I joined not too long ago, they're still in the negotiation p... Toon meer
Bedrijf heeft geantwoord
I gave Brookhaven Law Group 5 stars because they have truly made the entire process easy and stress-free. They have taken the time to understand my financial situation and helped me find a better... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
517 reviews
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From my experience … whenever I contact…
From my experience … whenever I contact them someone answered my call in less than 3 min . If you have any issues or whatsoever just use your portal and it will reach them immediately… it’s like leaving a text msge to someone you know . And informed you by text or by email if they can’t contact you by phone … whenever there are issues from your creditor . Thanks
18 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
The system is to be very efficient.
The system is easy to work with and is systematically accomplishing the goal.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Right from the beginning I was assured…
Right from the beginning I was assured they would be on top of my issues. They have never stopped making sure things went on schedule.
24 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
They are getting rid of my debt
24 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
I like being able to access the offers…
I like being able to access the offers through the app but I recently spoke with someone on the phone and told them that one particular creditor was giving me a hard time and they said if they took an additional payment of a specified amount from me that they would have enough in my account to make an offer to that creditor and it still hasn’t happened, roughly 2 months later. They took the payment the next day but still haven’t gotten an offer with that particular creditor and nobody has called me with any updates or information at all
21 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual issue and concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
The communication is great and they…
The communication is great and they always keep you in the loop. 👍🏼
21 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Hasta ahora he obtenido mis…
Hasta ahora he obtenido mis expectativas y el servicio al cliente, los acuerdos y la flexibilidad de pagos.
14 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Very nice people
20 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Very helpful and always available.
12 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Your quick response is appreciated.
10 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
The rep (I’ve forgotten her name) was…
The rep (I’ve forgotten her name) was so very helpful, took the time to thoroughly explain things I asked about. She was patient and friendly and knowledgeable.
19 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Helpful people that make clients feel better
They are helping me with a problem that I had no idea how to solve until I started working with Brookhavenlaw. Every person that I have talked to has been super helpful to me and have made me feel better about myself and my problems
11 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
My Experience
Working with me on payment schedules to still build my escrow account without adding to the stress of trying to make it possible to live paycheck to paycheck. As a now disabled senior it is impossible to put anything into savings for any emergency that may arise. I understand the concept of the program & honestly I do have regrets getting into the program. Although I have a lot of debt, I was doing fine & had a very good credit history before signing up for this program, my credit is ruined now & without continuing in the program there isn't any way to get caught up & get my credit back on track.
11 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
We very much appreciate your 4-star review. One of our specialists will be in touch to discuss your individual concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Outstanding service!
18 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Everyone is always so helpful
Everyone is always so helpful! Thank you for all you do!
17 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
The Brookhaven Group are a bunch of …
The Brookhaven Group are a bunch of crooks. They don't get anything done—they just steal money from clients' accounts.Please watch out for these thieves.
23 juni 2026
Review zonder uitnodiging
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further.
We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Experience matters as much as education
From the beginning of my experience to now they have done nothing but help. When financial hardships have existed, they have helped not to mention give me sources to look at to better my financial outlook overall. I see education as important as the help because if you do not understand why, you can keep making the same mistakes.
14 augustus 2026
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience and for your 5-star review.
We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Communication sucks You tank my…
Communication sucks You tank my credit and take forever to settle debits with the companies. Worst mistake I ever made with this company. Not one employee cares when I call about my account!!! No one ever returns calls either.
19 juni 2026
Review zonder uitnodiging
Antwoord van Brookhavenlaw
Thank you for taking the time to share your experience.
One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
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