Browns Restaurants Reviews 

Has a nice time here staff very attentive. That is what you expect when eating out. The menu was excellent will go again.

We went on Saturday for a late breakfast with our two kids at the Birmingham branch of Browns. The breakfast was outstanding! All the food was high quality and cooked perfectly. Michelle who served us was super friendly, attentive and nothing was too much trouble, we felt welcome and not rushed in anyway ( a lot of other restaurants could learn a thing or two from Michelle). We will 100% be going back to Browns in Brum.

Delicious food, beautiful location and outstanding service !!!

Absolutely fantastic service from Steven this morning, enjoyed a lovely fresh breakfast and coffee. Great food at a reasonable price. So friendly and helpful, will certainly be back!

Browns Bath
Pros
Reasonable welcoming reception sort of friendly
Helpful relocation of table
Menu average choices quality ok
Cons
Over attentive waiters
Over priced VERY
Felt awkward requesting tap water and didn’t receive and charged over £5.00 for less than a litre of bottled
Very uncomfortable seats
Slow service particularly when first seated probably 15 minutes at least
Most of all I’ve made several visits with accounts over £200 though having the app still yet to be credited points to benefit from money off programme and no way to query online as the staff seem uninformed or uninterested
My thoughts are
Browns equals Kwikfit sell sell sell mentality ( not that kwikfit sell alcohol of course
As much alcohol as possible

Im only giving 2 stars for my shepherds pie - no meat & very runny mash, great if you are 6 months old!!

Our server was amazing (Melston) bit of chaos when the shifts changed over

Love Browns in Oxford, great experience and really good food!

Visited Browns Beaconsfield and was not impressed at all. Had the prawn & crab linguini and had about 5 small prawns & no crab, tasted mainly of pesto. Sent it back & when it came back out it was cold & had slightly more crab flakes but was not offered any discount or anything and they even added a 10% service charge which I asked to be removed! Over priced at £17.95!

There was a tiny portion of peas and tartare sauce with the fish and chips and the chicken schnitzel was a bit greasy.

I would not rush to visit again nor recommend it as the food was overpriced and of substandard quality.

We went to Browns Ruislip for lunch yesterday and it was amazing, the service was perfect; with manager Alicya overseeing things with such professionalism and our waiter Aaron being so attentive, it was perfect.
Our meal from start to finish was fantastic and probably the best ribeye I have had.
All 5 of us enjoyed it so much, well done.

Have visited the Ruislip Browns on 3 occasions and found staff and food good. Unfortunately one of the gentleman front of house isn’t very welcoming. First visit there was a 12 of us and 4 had an Irish coffee and when it arrived this was in a latte glass and they couldn’t taste the whisky. We spoke with the waitress and she said I’m sorry we will take them off the bill this. Anager cane over asked what the problem was and said there was nothing he could do the right measure was in the glass. The glass was too big. Second visit I asked to sit at a table with a chair as he took me to the bench seat and again he pulled a face as if I’d asked for something impossible, and last week when I went with friends we were given the bench seats as I was concerned about asking for a table with chairs. My friend had just had a knee replacement and we had to ask for a chair and when he showed people into the Restraunte he looked over with a frown. The Beaconsfield Browns is a much more friendly and relaxed atmosphere. Other visits 27th December, 13thJanuary

We had a lovely lunch at Brown's Ruislip on Saturday 8 April 2023. The manager, Joanna, had already ensured that the five of us sat at a nice round table in the middle of the room. We all enjoyed our main meals. Two people shared a tasty Chateaubriand dish. Others enjoyed shepherd's pie and chicken schnitzel. I really liked my sea bass meal. Our server Melston was very helpful and attentive. So we had a wonderful family get together.

Lovely old fashioned restaurant. Great style, great service and a wonderful atmosphere. Feels like going back in time. My steak was cooked to perfection and my wife's fish was too. Highly recommended.

We had such a lovely time, the decor is gorgeous and the service and food was fabulous. Thank you very much to Nathan and Alicja who looked after us very well. We will definitely be back soon.

Absolutely fantastic from the time we walked in ..Food was excellent had the rib of beef roast fabulous staff and really friendly and a big thank you to Aaron..The manager couldn't do enough..It was my granddaughter's 17 noone told the staff it was her birthday but they saw her opening presents and when the sweet the came out it had a candle on and they were all singing Happy birthday it was just lovely ...Thank you Brown's

Very disappointed in my first visit to Browns. My chicken and leek pie was hardly a pie at all. The 2mm thick (if that) top crust was blackened and burnt, therefore inedible for me and no pastry base. It was served with a less than generous portion of mash and no vegetables at all. My mother who ordered the same as me actually had an inch long chicken bone in her filling. I also object to a compulsory service charge being added to the bill as this assumes the customer was happy which, in this case, she was not. They really need to up their game. Sadly I won’t be returning.

Browns at Reading Berkshire The welcome was great All areas were very clean and tidy Service was speedy and very efficient Food for our party of 4 ( who all had different items) was amazing Clean plates all round Prices reasonable But the ladies commented on the poor hygiene in the Ladies

Booked an advertised Burns Night Supper at Browns Oxford, arrived on time at 8pm to be told they had run out of BN Suppers! Everywhere else was booked so our evening was spoilt thanks to utter incompetence. I complained through their website and was informed that they had run out due to a large amount of walk-ins. Why these should take precedence over people who booked was not explained.

I went out with my family half the food came out but the rest never arrived one main meal had hair in it the rest wasn’t cooked properly and the service was terrible most of the staff can’t speak English and they never wanted to take any responsibility.
I will never go there again and I think it won’t be there very long it’s that bad

Very different experience from an October visit to Bluewater branch. It was Boxing Day, we paid the deposit to pre book (that was the mistake we made) .Warm greeting, we were seated in a section that was full of families…it become quickly obvious we had indicated we would go with set menu option, although on the day you had both menus given to you.

Service was not the usual standard as they seemed short staffed, the parsnip soup was puréed parsnip like baby food and tepid too. The main course was ok but not great and not piping hot again and under seasoned. Dessert we both went for the crumble, you could not taste apples or cherries (cherry is usually a strong taste ) and it tasted of nothing. I left mine.

We went to pay the bill and we had £100 gift voucher to spend, it was a long checkout. The server struggled and their system was not intuitive, i went to the till to assist him. We left very underwhelmed.

So our advice is avoid going bank holidays where there is a seasonal set menu period maybe like Easter & Christmas or book from menu where food isn’t prepared in volume.