Browns Car Company Ltd Reviews 

Bought a car from Tyler absolutely love the car and the people at browns. Proper place to buy a car

A great local company with a wide variety of cars available! Decent bunch of lads working there who are all polite and friendly.

Serious company, nice guys all my family bought car everyone is happy I recommend everyone

Very happy with their service
Highly recommended

great friendly staff, car all in working order.

Had such a laugh with the whole team and I wasn't disappointed at all the car was serviced and motd and prepared to a high standard

Dealt with Ricky who was extremely helpful with the whole process

Made sure the car was perfect for me and my wife thank you so much

Have dealt with many companies for my cars the service these guys gave me was second to none collected me from station and made sure everything was done and perfect for me

Avoid this dealership at All Costs
If I could give zero stars, I would. Brown Car Company is hands down the most unprofessional, dishonest, and frustrating dealership I’ve ever dealt with.
The car I bought was advertised as “certified and in excellent condition.” Within a week, it started having serious mechanical issues, and when I called them, they shrugged it off and told me to “check with the manufacturer.” The so-called warranty with A1 they promised was basically useless fine print designed to get out of helping customers.
On top of that, their customer service is a nightmare—rude, dismissive, and nearly impossible to get on the phone. I spent hours being transferred around only to be told “there’s nothing we can do.”
This company is a total scam. Save yourself the headache, the wasted time, and the money—go literally anywhere else. Brown Car Company does not care about its customers, only about squeezing every pound they can.

AVOID this House of Cards. What a circus! Once they have your deposit that’s where the customer service ends. My partner agreed to purchase a Range Rover and was promised the vehicle would be gleaming and MOT’d ready to collect the following weekend. A WhatsApp number was provided to receive updates on progress etc during the week but nothing materialised. We ended up calling for an update the day before collection and every call after that has been lies and a complete runaround. We understand that delays can happen, things can change but don’t lie and treat customers like they are stupid!
I would be very very wary of purchasing from this company, if the culture of lying is there before purchase, I dread to think of the service if there was an issue afterwards.
Needless to say we are still waiting for a returned promised refund. AVOID AVOID AVOID

My friend bought a car from this dealership and it turned out to have multiple serious issues. He returned the car for repairs, but after a month nothing had been fixed. He then took it to an independent garage, which confirmed it would cost around £5,000 to put right. He ended up returning the car for them to re-list for sale.

I left a review about the experience, as I was with him when he bought the car. The owner clearly didn’t like this — he tracked down my home address, pushed a letter through my door threatening me with court, and when I called to discuss it, he threatened me over the phone, even saying he’d come to my house and threatening my dad as well.

Very pleased with the customer service and and very happy to get my new car. Would 100% deal with them again

Can't tell you how happy I am with the car Tyler and the team went above and beyond to get the car ready can't say tha k you enough

AVOID

Tyler is a crook.

I’ve been promised a copy of my warranty every week for 2 months - nothing.

I was promised it was serviced when I bought the car. Realised the copy of the service was missing. I’ve asked for a copy of it and been promised it every week for two months. Nothing.

Got the car 10miles down the road and warning lights came on.

Never ever buy a car from this company bought a Landrover discovery too many problems to list they said it was recently serviced had one done when Tyler delivered it the day after oil filters never touched problems with the engine be warned stay clear

My experience with Browns Car Company ⚠️

I purchased an Audi S3 from Browns Car Company. Within two days I returned it due to faults.

An independent inspection by Minitech Ltd on 19 July 2025 found multiple issues, including:
• Airbag control unit faults and airbag warning light on
• Pedestrian crash sensor errors
• Suspension and shock absorber faults
• Coolant leak
• Wiring damage to brake pad warning system
• Missing underbody components and damaged wheel backing plate

The inspection listed over £5,000 worth of repairs needed to address these safety and mechanical issues.

Browns Car Company agreed to refund me and took the car back, but payment was delayed for around a month until I said I would take legal action.

On the same day I returned the vehicle, I saw it listed for sale again.

Based on my experience, I recommend that anyone buying from any dealer gets an independent pre-purchase inspection.

Very helpful and staff were first class I am very pleased with the deal

Browns cars looked after me from start to finish.
I had exceptional service from Ed who guided me in the right direction to suit my needs and budget.
My car was delivered by Neil,what a nice guy he even helped me whith a query had.
I would highly recommend Browns.

Bought a car from Tyler and he was brilliant salesman. Helped me with every question I asked. Would highly recommend the boys down at browns