Budgetlocksmith Reviews 

I called the Edinburgh office as my door would not lock it was during the day so not an emergency call out
I was told the lock needed realigned which I now understand is a simple job which took minutes I had been told would be £125 which sounded expensive when the guy was only in the house for minutes but the final charge was £306! I asked for a breakdown and receipt which he said would be e mailed but all I was sent was the transaction receipt showing the amount
I have contacted them again but just got a very rude character on the phone I asked for a breakdown again and proof of VAT being paid but no further on
I really feel I was taken advantage of as a pensioner with difficulty walking and wonder if he thought I was an easy target
Do not use this company The website looks very convincing but the actual experience is nothing like that

Avoid. Rude, unprofessional and Overpriced.

I have literally just been robbed by this company.

On the website they advertise a callout fee of £35. On the phone they said it would be £49, which seemed fair enough. When we asked what extra charges there would be, they insisted that that was the only cost as long as there were no complications. We were told that additional work would be quoted before proceeding.

When the locksmith arrived, he entered the property in less than 5 minutes and then promptly demanded £174. The locksmith was very nice and was obviously competent as he got us in quickly. However, there was no attempt to verify our identity or check that the house we were entering was ours.

When we phoned the company to complain, they put the phone down on us.

Do not use!

STAY AWAY FROM THIS COMPANY
THEY SCAM VULNERABLE PEOPLE
CHARGED MY DAUGHTER WHO IS A SINGLE MOTHER OF 2 £400 TO CHANGE BARREL IN HER DOOR ( £20 ) AND IT WASN'T AN EMERGENCY CALL-OUT EITHER.
NO RECEIPT

BUDGETLOCKSMITH.CO.UK ARE AN EASTERN EUROPEAN SO CALLED BUSINESS,

YOU SAY TO YOURSELF IF ONLY...BUT THEN IT'S TOO LATE YOU GIVE THEM THE WORK WHICH I DEEPLY REGRET. LONG STORY SHORT, HE QUOTED ME £200 BEFORE WORK STARTED ON A DOOR THAT WAS JAMMED, DUE TO A BROKEN PVC GEARBOX THAT WAS NOT OPENING THE TOP AND BOTTOM LOCKS. I WAS LEAD TO BELIEVE THIS INCLUDED LABOUR AND PARTS, HOWEVER TO MY SURPRISE HE CHARGED ME £200 LABOUR PLUS £200 FOR REPLACEMENT PVC GEAR BOX, AND £50 CALL OUT CHARGE. MIND YOU THIS WAS NOT AN EMERGENCY CALL OUT. TOTAL COST £450 FOR LESS THAT 1 HOURS WORK. I COULD HAVE PURCHASED A BRAND NEW DOOR. DON'T WASTE YOUR MONEY YOU WILL REGRET IT.

As a single mum of 3, my front door lock had completely given way. I panicked and rang these first as they were at the top of google. I asked the lady on the phone if there was a call out charge and ahe said no. I wss asking for price but couldn't understand her. When the guy turned up, he came in a very old car which again put me on edge. I showed him the problem and wss aging for prices and before I knew it we were looking at more or less £400 and still not guaranteed to be fixed. I told him i wasn't paying that amount and asked him to leave and thats where he asked for his call out fee. I explained that the lady on the phone said that there wasn't one. He wasn't leaving without but I stood my ground. He really tried to intermediate me but thank fully I can hold my own but other people would have just paid. This is a pure scam and I hope people read reviews, unlike I did. Lesson well and truly learnt

This company is set up to scam people. It acts a front to feed local spurious locksmiths.
We ended up using LOCKSMITH ON CALL LTD
Company number 16362870
They charged £543 for a opening a bedroom lock and replacing it with a new one, after quoting £49 on the phone and then £180 when they got to the job.
After 30 minutes of work the engineer asked for £543 which is outrageous.
When we spoke to the " head office" to query the invoice they lied to us stating the engineer had quoted £543 and they had bodycam evidence to prove it! Neither of which is true.
Avoid Budget Locksmith and Locksmith on call Ltd at all costs and spread the word