Bureau Direct Reviews 

I bought a replacement Lamy Safari nib-section, which was a special item sourced from Germany.

The item was delivered, well packaged in a reasonable time.

Good quality product and quick efficient service

Always a very personal and friendly approach to customer services from this company, and along with a great product range it means that they are my first choice for journals, pens and ink. From informative marketing emails to lovely responses to direct contact messages, I always feel that my custom is valued and they will help if there are any issues. Orders are packaged well and sent quickly too.

Ever efficient, totally professional, unfailingly pleasant.

Always reliable. Very fast dispatch. Good packaging and fast delivery -- to Australia

Great service and prompt replying. Speedy international delivery . Happy experience. Thanks guys

Excellent range, with helpful, knowledgeable and friendly staff. I’ve only ordered from the internet but I’m longing to visit. Postal service is prompt and efficient

Very prompt delivery and a fantastic range and honest pricing.

Fast shipping, product perfectly as described, excellent service!

I have bought this diary for the last 5years through Bureau Direct. They provide an excellent service. The website is easy to use and delivery is always fast. I love the A5 diary as it is with a vertical weekly view which makes it ideal for me to use as a therapist.

This is a great desktop planner, you can customise to any month and doesn’t take up too much space. Good value and as always excellent , speedy service. Thanks

Bureau Direct always offer the best range of interesting products - I don’t buy from other places now. This is my stationery go-to.

Brilliant service. I had not checked the delivery address and it went to previous, but got sent back and Bureau Direct sent on to me at correct address with kindness and understanding!!

Very good service . Had difficulties with ordering online because it would not accept my Irish postal code.
Got very helpful assistense over the phone and received my Agenda within 4 days. Used to order this Mark's agenda from France and by purchasing from Bureau Direct paid almost half the price for the same item.(inclusive delivery charge)

Excellent all round, service, quality, range, speed, and response to questions

Lovely diary - particularly helpful to transfer stuff and start using it straightaway. Nice bright green, which is alway sgood!

This is a well-organized website and it was easy to find what I needed — as well as what I didn’t remember I needed and wanted!

I received an e-mail promptly after placing the order that explained when my order would arrive, since one item needed to come directly from Lamy before the order could be shipped.

I’m glad to have found a site that has everything I need for my Lamy pens!

The items arrived within 24hrs of ordering and were as described on the site. I have purchased from this shop before and I will again as I have always been happy with the service and products I have received.