Busch Systems Reviews 

629
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great experience working with Busch Systems! The product we ordered is perfect for our needs, arrived quickly, and looks great! The sales team were very responsive, great at answering my quest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another staff member ordered the wrong recycling bins for Earth Day. ( Oh no, not Rubbermaid! ) Incredibly, just two days before Earth Day, the new Busch bins arrived. And the order left their ware... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everyone I've dealt with at Busch has been amazing - quick to respond, helpful, and never pushy! And as an obvious bonus, we love the products. Not just high quality but also designed with waste reduc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a job that took a little longer than anticipated to deliver and install, when installing we noticed we were missing some parts that were now too far from the claim window to have covered. Bryan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. ook in
  3. Business to Business-service

Geschreven door het bedrijf

Busch Systems has been leading the way in delivering sustainable, high-quality waste and recycling containers for over 40 years and is the #1 rated brand in the industry according to Trustpilot!  We’re an innovative, passion-driven group of people who design, recommend and customize recycling and waste solutions for different collection programs across various industries. We are driven by the idea that thoughtful design can change how the world diverts waste. At Busch Systems we believe in treating our clients and each other with respect and enthusiasm and are dedicated to our philanthropic efforts and activities on and off the company clock! Our goal is to lead through innovation so we can empower you with the tools and resources that will make a positive impact on our environment.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

629 reviews

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4,8

Alle reviews

(629)

41 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Always great serviced.

4 december 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Matt!

Thank you so much for taking the time to leave us a review! We are so happy to hear that you're continually pleased with our customer service. :)

We look forward to helping with any waste collection needs you have in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Streamlining our waste with Busch Systems!

Diane was kind enough to follow up on our purchase and I'm happy to share my feedback: The product met our expectations and has helped us to streamline our hazardous waste – yes, we’ve been using the bins on our satellite areas to separate the different streams. The colors are a big part of the visual system, but the “open” concept of the bins helps identify the accumulation level. We love it.

24 oktober 2023
Review zonder uitnodiging
Logo Busch Systems

Antwoord van Busch Systems

Hi Bruna!

Thank you so much for taking the time to share your thoughts and leave us a review! We are so happy to hear that you're pleased with our products and Diane's service. :)

We look forward to helping with any waste collection needs you have in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 3 van de 5 sterren

damaged unit

We had a damaged unit and were happy that it was replaced, BUT not happy that Busch didn't cover the new labor that we were charged by the Network Dealer
to receive & deliver the new unit.
* Disposal of the damaged unit as well

2 oktober 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Donna,

Thank you for taking the time to provide your feedback on your recent order experience - we completely understand how disappointing and frustrating it can be to receive damaged products.

Busch takes our high quality standards very seriously, and our Sales Manager looked into these circumstances personally. The units in question were initially shipped to & held at a warehouse location, and were then shipped from the warehouse to the final location. The damage was discovered & reported at the containers' end destination - after the warranty period had ended.

We hope the complimentary replacement containers are meeting your expectations.

Our team appreciates your business, and we look forward to continuing to work with you on any waste and recycling receptacles you may need.

Sincerely,
The Busch Team

Beoordeeld met 5 van de 5 sterren

easy to order

easy to order; friendly customer service; fast delivery

2 oktober 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Bunny!

Thank you so much for taking the time to leave us a review - we greatly appreciate it! And we are so pleased to hear you are satisfied with our customer service and processing times. :)

We look forward to assisting you with any future recycling or waste container needs!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren
Logo Busch Systems

Antwoord van Busch Systems

Thank you so much for taking the time to leave us a review! We look forward to assisting you again with any recycling and waste needs in the future.

Have a great day!
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Neat & Tidy Trash Containers

Seen the advertisement about the different versions & thought that would work out just right for the back room & they're up off the floor too.

19 september 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Paul! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy we found the right containers for your needs & back room location.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren
Logo Busch Systems

Antwoord van Busch Systems

Hello! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy a centralized waste station format is working well for you.

We look forward to assisting with any recycling and/or waste needs you may have in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Quick response time, easy ordering process and quick delivery.

19 september 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so pleased that you have been satisfied with our response time, processing, and delivery.

We look forward to assisting with any recycling or waste needs you may have in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Quick, easy and precise.

Knowledgeable staff and quick responses.

19 september 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Ken! Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy you are pleased with our staff's knowledge and response time.

We look forward to helping with any recycling and waste needs you may have in the future!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Sleek and Sustainable

Bryan was informative and attentive to my needs.
The Spectrum Line is excellent in the area we needed it, sleek and sustainable.
I'd use them again!

6 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Patricia!

Thank you so much for taking the time to leave us a review! We are so happy to hear you are pleased with your Spectrum containers and Bryan's customer service (we think he's pretty great too!).

We look forward to assisting you with any waste and recycling container needs in the future. :)

Have a great day,

The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Simple and easy order process

Simple and easy order process. Great customer service.

17 juli 2023
Logo Busch Systems

Antwoord van Busch Systems

Hi Dwayne!

Thank you so much for taking the time to leave us a review! We are so happy to hear you are pleased with our order process and customer service, and we look forward to assisting you with any waste and recycling container needs in the future. :)

Have a great day,

The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Customer service is always the best

Customer service is always the best; order processing and shipping efficient and timely.

14 juli 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello BethAnn!

We are so pleased to hear you're consistently happy with the quality of our customer service, order processing, and shipping. Thank you so much for taking the time to leave a review!

We look forward to being of service to you in the future with any waste and recycling collection needs you may have. :)

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Great customer service and…

Great customer service and communication working with Michelle Dunn to get items quoted, ordered and shipped.

19 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello Sheila! Thank you so much for taking the time to leave a review!

We are so pleased to hear you're happy with the quality of our customer service, and Michelle's communication. We think she's pretty great too! ;)

We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Michelle was very helpful

Michelle was very helpful! Everything was handled wonderfully!

6 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello Angie! Thank you so much for taking the time to leave a review!

We are so pleased to hear you're happy with the quality of our customer service, and Michelle was so helpful. We think she's pretty great too! ;)

We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Boris was extremely helpful from the start of the Inquiry.

Boris was extremely helpful from the first call I made inquiry about your units. It was a very positive experience overall and I will definitely use your services again as were extremely happy with the garbage unit purchased.
thank you again for all your help with this order.
Shelley Garland
Director of Operations, The Arbutus Club

5 mei 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello Shelley! Thank you so much for taking the time to leave a review!

We are so pleased to hear you're happy with the quality of our products and with our customer service. Boris is the best! :)

We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Great product

2 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello & thank you for taking the time to leave a review!

We are so pleased to hear you're happy with the quality of our products. :)

We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

Beoordeeld met 4 van de 5 sterren

Everything was really good, but

Everything was really good. The only issue I had was when the trash cans came in they were scuffed. There was no damage to the outer Packaging, however the bottom of the trash can was scuffed from the cardboard pan it sat in. So four sides where it touched it was scuffed about 3 inches from bottom. Probably some sort of plastic wrap should go around the trash can first before placing in the cardboard Packaging, not sure.

2 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello Justin!

Thank you so much for taking the time to leave a review! We very much appreciate your feedback on the packaging - we have passed this along to our Operations department to investigate and look into alternatives for the future.

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Absolutely Great services above and…

Absolutely Great services above and beyond

My local rep Rebecca Rourke is awesome to deal with and has always put tons of effort into my quotes and finding out information related to the products they carry.

Would recommend dealing with Busch Systems.

6 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello & thank you for taking the time to leave a review!

We are so pleased to hear you're happy with the customer service, quotes, and information you've received from Rebecca. We're big fans of her too! :)

We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

Michelle Dunn is very easy to work…

Michelle Dunn is very easy to work with, helpful and gets me the products I need.

2 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello & thank you for taking the time to leave a review!

We are so pleased to hear you're happy with the customer service and advice you've received from Michelle. We think she's pretty wonderful too!

We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

Beoordeeld met 5 van de 5 sterren

The recycle bins I ordered are exactly…

The recycle bins I ordered are exactly what I was looking for!

2 juni 2023
Logo Busch Systems

Antwoord van Busch Systems

Hello & thank so much for taking the time to leave a review!

We are so happy to hear you're pleased with our recycling bins and the customer service you received. We look forward to being of service to you in the future with any waste and recycling collection needs you may have!

Have a great day,
The Busch Systems Team

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