I had a great experience working with Busch Systems! The product we ordered is perfect for our needs, arrived quickly, and looks great! The sales team were very responsive, great at answering my quest... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Another staff member ordered the wrong recycling bins for Earth Day. ( Oh no, not Rubbermaid! ) Incredibly, just two days before Earth Day, the new Busch bins arrived. And the order left their ware... Toon meer
Bedrijf heeft geantwoord
Everyone I've dealt with at Busch has been amazing - quick to respond, helpful, and never pushy! And as an obvious bonus, we love the products. Not just high quality but also designed with waste reduc... Toon meer
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We had a job that took a little longer than anticipated to deliver and install, when installing we noticed we were missing some parts that were now too far from the claim window to have covered. Bryan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Busch Systems has been leading the way in delivering sustainable, high-quality waste and recycling containers for over 40 years and is the #1 rated brand in the industry according to Trustpilot! We’re an innovative, passion-driven group of people who design, recommend and customize recycling and waste solutions for different collection programs across various industries. We are driven by the idea that thoughtful design can change how the world diverts waste. At Busch Systems we believe in treating our clients and each other with respect and enthusiasm and are dedicated to our philanthropic efforts and activities on and off the company clock! Our goal is to lead through innovation so we can empower you with the tools and resources that will make a positive impact on our environment.
Contactgegevens
81 Rawson Ave, L4N 6E5, Barrie, Canada
- 7057220806
- christinal@buschsystems.com
- www.buschsystems.com
4,8
Uitstekend
629 reviews
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I was sent the right cover for my…
I was sent the right cover for my diaper pail, immediately! Great job with quick response and delivery!
2 juni 2023
Antwoord van Busch Systems
Hello Richard! Thank so much for taking the time to leave a review!
We are so happy to hear you're pleased with the customer service you received, and that we were able to get you the cover you needed quickly.
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
Antwoord van Busch Systems
Hello & thank so much for taking the time to leave a review!
Our sales team is indeed filled with awesome people, and we are so happy to hear you're pleased with the customer service you receive.
We look forward to being of service to you in the future with any waste and recycling collection needs you may have!
Have a great day,
The Busch Systems Team
I placed a last minute order that…
I placed a last minute order that needed to be delivered in a very short amount of time in order to arrive in time for our Commencement ceremony. My rep Michelle Dunn responded to my email immediately and expedited the order to arrive not only on time but early!
2 juni 2023
Antwoord van Busch Systems
Hello Leana! Thank so much for taking the time to leave a review for us.
We're especially thrilled to hear you're pleased with the customer service Michelle provided, and that we were able to get your products to you before you needed them! :)
We look forward to being of service to you in the future with any waste and recycling collection needs you may have.
Have a great day,
The Busch Systems Team
Customer service reached out to let me know that my email was enter incorrectly with a copy of the receipt. Thank you!
When I first ordered the product I didn't receive an email confirmation so had no idea if it was ordered and on the way. The product did arrive eventually but I didn't receive an invoice. I emailed customer service but never heard back. For accounting purposes an invoice is required to claim an expense. I called but couldn't get to a person.
1 mei 2023
Antwoord van Busch Systems
Hello Carolyn,
We appreciate you taking the time to provide your feedback. Thank you so much for updating your review here - it means so much to us, and we are so glad we were able to promptly address your concerns.
Again, we thank you for taking the time to share your thoughts and we hope you have a great day.
The Busch Systems Team
Antwoord van Busch Systems
Hello Heather, we appreciate our customers and hearing that you had a pleasant purchase experience makes us very happy.
Thank you for choosing Busch Systems and taking the time to share your feedback.
Have a great day,
The Busch Systems Team
Order was on time
17 april 2023
Antwoord van Busch Systems
Hi Deryck,
Thank you for taking the time to provide feedback, we really appreciate hearing from our customers.
We hope your new Busch Systems products are exceeding expectations and we look forward to assisting you with any waste and recycling collection needs in the future.
Have a great day,
The Busch Systems Team
Antwoord van Busch Systems
Hello Candilyn, Thank you for taking the time to provide feedback to us. We always love hearing from our customers, especially when our team delivered ahead of schedule!
We hope you're enjoying your new Busch Systems products and we look forward to being of assistance in the future with your waste and recycling container needs.
Have a great day,
The Busch Systems Team
Antwoord van Busch Systems
Hi Dave,
It's reviews like this that make our day!
We are happy to hear about your seamless experience with Busch. We're very grateful for your business and look forward to working with you again in the future.
Cheers,
The Busch Systems Team
Repeat customer keeps coming back for more!
We have been repeat customers of Busch Systems for the past decade. The products that they sell are of a high quality, replacement parts are readily available when the snow plow took out some of our outdoor containers, and the staff is helpful at every step of the process. In addition, Busch Systems is an industry leader in offering thought pieces, educational seminars and one-on-one advice on how to improve our collection systems. I wish that I could give them more than 5 stars. Lastly, our representative truly listens to what our needs are and shares information about new products or services that would be helpful here, not just to move product and improve their bottom line.
5 januari 2023
Antwoord van Busch Systems
Happy New Year Jamie,
Can we just say, your review has us blushing!
We deeply appreciate your loyalty to Busch Systems and for taking the time to provide a review that reinforces our mission to provide unique products, educational content and stellar customer service. It’s great to hear we continue to exceed your expectations.
Your feedback has been shared with your Busch Systems Account Manager (among many others in our office) and we look forward to supporting any waste and recycling needs you may have in the future.
The Busch Systems Team
Incredible customer service
Incredible customer service, personable and very responsive. Assisted our county with an out-of-country purchase.
25 oktober 2022
Antwoord van Busch Systems
Hi there!
Thank you for sharing your experience with us - we pride ourselves on customer service and appreciate hearing we've hit the mark! It has been shared with your Account Manager, Ryan.
We hope your county enjoys their new units.
Cheers,
The Busch Team
We are always please with the products…
We are always please with the products we purchase from Busch Systems. The turn around time from order date to delivery was very prompt.
Thank you,
Kathleen A. Welch
8 april 2022
Antwoord van Busch Systems
Hi Kathy,
We love to hear from customers and can't thank you enough for taking the time to provide your feedback, it has been shared with your Account Manager, Ryan.
Our team prides themselves on great service of an equally great product. It's customers like you that make it easy for us.
We look forward to working with you again soon!
The Busch Team
The ordering process was very easy
The ordering process was very easy. It was a large order and when it came in we did not have time to check all 500 bins. A few weeks later, after unloading the pallets, I discover 4 were damaged. I contacted Busch and sent them photos. They gave us a credit on the 4. I trust a company that backs up their products. We will continue to do business with Busch. Their products are high quality and they have great customer service.
1 april 2022
Antwoord van Busch Systems
Happy Friday Karen!
We are happy to hear you had such a positive experience working with us.
Our team is full of passionate, knowledgeable and enthusiastic people. Quality products and top-notch customer service is our goal, we are so pleased to hear you received both!
Hope you have a great weekend,
The Busch Systems’ Team
Antwoord van Busch Systems
Great Service? Check! Great Products? - Check!
It makes us very happy to hear you were thrilled with the quality of our products and service, that's what we aim for!
We look forward to serving you again with any waste and recycling bin needs you may have in the future.
Cheers,
The Busch Team
I always receive amazing service from…
I always receive amazing service from Michelle Dunn! I love the products and customer attention.
8 maart 2022
Antwoord van Busch Systems
Wow! What a review!
We've shared it directly with Michelle and her team.
Our team strives to provide excellent service and high-quality products to meet our valued customer needs.
We're very grateful for your business and look forward to working with you again in the future.
We hope you enjoy the rest of your day!
The Busch Systems Team
Antwoord van Busch Systems
Hi Yosef,
It is ALWAYS our pleasure being of service to you!
We hope you're enjoying your new Busch Systems product and appreciate you taking the time to provide feedback on your recent purchase experience.
Cheers,
The Busch Team
Always incredible service by the Busch…
Always incredible service by the Busch team & specifically Rebecka S! Thank you!
2 februari 2022
Antwoord van Busch Systems
Hi Dmitry,
We are delighted to hear that you had an incredible experience working with Busch Systems – that is what we aim for.
Your feed back has been forwarded to Rebecka S. and her manager. We appreciate the confidence you placed in us.
We look forward to providing you with the best possible service in the future.
Have a great day,
The Busch Systems’ Team
Antwoord van Busch Systems
Hi Russell
It's reviews like this that make our day!
We are happy to hear about your seamless experience with Busch. We're very grateful for your business and look forward to working with you again in the future.
Warm regards,
The Busch Team
My local sanitation service wasn’t too…
My local sanitation service wasn’t too helpful with my need to replace a curbside bin lid. I contacted Busch Systems directly and spoke with Sarah H. She was so helpful! I am a widow on a farmette and the small recycling bin is what I can handle, so getting a new lid was all I needed and she worked with me until I got the right sized lid. This little old lady from Iowa appreciates your caring service!
Sarah H. Is the best!!!!
Thank you for putting your customer first!
3 januari 2022
Antwoord van Busch Systems
Hello Laurie
Thank you for sharing your experience with us - we pride ourselves on customer service and appreciate hearing we've hit the mark! We have shared your feedback with Sarah because we think she's pretty special too.
We hope our product meets your expectations and we thank you for your business.
Happy New Year,
The Busch Systems Team
Really handy to store used batteries…
Really handy to store used batteries in. You have to put tape on each end of batteries before putting them in container. Holds quite a lot of used batteries.
3 januari 2022
Antwoord van Busch Systems
Hello and thank you for taking the time to provide a review. We take our customer's feedback very seriously and appreciate hearing from you.
We hope your new Battery Collection bin meets with your expectations and will provide you with many years of service.
Thank you for shopping with Busch Systems and we look forward to serving you again for any waste, recycling or safe spaces products you may need.
Have a great day,
The Busch Systems Team
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