Business Travel 365 Reviews 

Whilst I really appreciate David (he was amazing!) I was surprised and a little frustrated at how convoluted and time consuming the whole process was.
I had to wait a lot for each step of the process and even though I’m pleased I will be flying premium, it was stressful. Not sure if I’d use the service again.
DAVID IS AMAZING - very patient, excellent at his job, great customer service skills - He gets 5 Stars, the process gets 3/4 stars

David was persistent in finding flights and prices that met my criteria.

My husband and I needed business class plane tickets for our multi-city trip to Europe in June 2025. I contacted five different discount business class sites. Kai from Business Travel 365 gave the best price right away and was very honest with me. The other companies gave me higher prices for the same itinerary and when I told them that I got a better price from somebody else, they all asked for the price I got and all said, "Let me go back to my consolidators, supervisors, airline etc and they will give a better price". My question is, Why did you not give me the best price right away? Kai, like I said before, gave me the best price at the first try and nobody could beat it. I valued that. Next time I need plane tickets, I will know who to call. Honesty in a sales person is quite a rare thing.

Very responsive, accountable, Conceirge-like. Always finding us great flight options/prices, checks us into our flights, managing our trip from beginning to end. We use them for all of our frequent travel over the past 2+ years and are happy with the service they provide

Flem assisted us with our flight reservations to Japan. He is professional, very responsive to emails and phone calls, and was able to make the business class arrangements at a competitive prices. It was a pleasure to work with Flem and I will definitely contact him for our future travel plans!

I can't thank Business Travel 365 enough for organizing such a fabulous trip to Africa for my mother and I. We both loved the trek experience and were just thrilled with the dates recommended including airline services and our guides. Rio our travel expert was extremely helpful in negotiating our travel plans. He provided us with great advice that we would have otherwise never known. Rio was so personable, easy to contact, and responsive to all of our questions. Additionally, Rio was very professional and always available. He gave me great information and was open and honest.

This was my first time doing business with Business Travel 365. Michael is/was great! He was extremely patient with my travel details as it included working with my flying companions' schedule. While I do not know how complex my travel itinerary is to others, it is complex for me as my travels involve meeting up with a group of travelers for a 2 week period. I believe I will stay in Michael's very capable hands throughout my travels. Thank you Michael for your kindness and promptness in working with me. Cheers!

We made complex bookings to and from China. Rio helped find the best airline times with only one stopover each way. He was a very good communicator - returned texts and emails promptly.

This was my first time doing business with businesstraveller365 and was ambivalent about the process. However, Mike has been super helpful throughout the process. He was very patient with me listening to my needs and was able to provide updated itineraries that would suit our travel needs. I have nothing but good thing to say about the company, Mike and the whole process. I will definitely recommend the company and especially Mike for your travel needs.

Working with Elaine was a breeze. She made a point of keeping me informed every step of the way through our booking. The price was definitely better than another business flight agent that we spoke to. Would definitely use this company again for flying business overseas. Thank you so much Elaine for your great service and keeping me up-to-date every step of the way!

Beyond five stars. Needed to make a number of scheduling changes, a few last minute. Mike handled each graciously. Not only did I receive fantastic customer and support, I feel I have made a friend. Please be assured, you will be well taken care of with respect and receive best pricing. Beyond five stars,

Thank you BusinessTravel365. I’ve had the pleasure of working with them 5yrs now. Michael who’s been my agent has gone above and beyond to help me travel the world. I’m in my 70s and need assistance with a lot, especially dealing with the internet in finding flights. But I’m grateful for such a service and will continue to use BusinessTravel365. Thanks again and thank you Michael.

I recently had the misfortune of using BusinessTravel365 for my travel needs and I have to say, it was one of the worst experiences I have ever had. Their service is absolutely awful and I would strongly advise anyone against going anywhere near them.

First of all, the agency was completely unresponsive to my requests. I had to constantly follow up with them for information and they seemed disinterested in helping me. This should have been a red flag for me, but unfortunately I trusted them to handle my travel arrangements.

To make matters worse, they actually charged my card for services that were never provided. I reached out to them multiple times to try and rectify this issue, but they never bothered to respond or even attempt to refund me. This level of customer service is completely unacceptable and it is clear that BusinessTravel365 does not prioritize their clients' satisfaction.

I cannot stress enough how terrible my experience was with this agency. If you value your time, money, and overall sanity, please stay far away from BusinessTravel365. There are plenty of reputable travel agencies out there that will actually take care of their clients and provide excellent service. Don't make the same mistake I did and avoid BusinessTravel365 at all costs. Trust me, you do not want to miss your flight because of their incompetence.

Useless online service . An agent called Bo wouldn't even return my call for me to book a ticket . Please do not book tickets using this website
KN

I used these guys multiple times and every time I got exceptional service. Yogi helped me to book my trip to Barcelona with business class for a reasonable price. Will be using again, Cheers!!!!

From start to finish the experience was excellent. Warner was right on top of everything and the price was fantastic. Highly recommend.

I had excellent experience with Warner from Business Travel 365. He's patiently searching and providing me the best choices for my trip which I had to change several times. During the process, he always kept me well informed of the choices and status of my booking with lots of cares to my demand. What a great service.

First time using this company, filled out the online for and Warner got back to me with an estimate in very short order, we changed the duration of our trip and I sent the info back to Warner and within a few hours had a new quote, Took about 30 minutes to finalize the details and book the tickets. Warner was on top of everything and got us seats that were about 1/2 the cost of buying direct from the airlines. Very attentive to customer requirements, focused on the details and very responsive to customer questions and concerns. Highly Recommend, will use them again.

What a service , highly recommended

Erik was amazing when arrange a trip to Mexico with work. He gave all information and details well in advance of the flight and was on hand early in the morning when I had a query about the trip as I was waiting for my flight at the airport. Really helpful