My parcel arrived today 27-08-2026.For a Dwealt planer 18v DCP580N + Tool bag, Via B&Q .Had no issues with courier and no problems with dewalt planer , just the tool bag they sent ,an alternative bag... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Placed an order mid-day on Saturday. Today, Tuesday noon, the order has not been dispatched yet. If I had known about the slow delivery, I would have ordered somewhere else. added after reply from... Toon meer
Bedrijf heeft geantwoord
Great company and quality products. I first started buying from them on their ebay account a few years back but only recently started to purchase more of their tools and I have been so happy with the... Toon meer
Website quick and easy to navigate, trouble free checkout with a choice of payment methods. Choice of delivery options, including very low cost next day on my particular item. Good communications when... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Buyaparcel are a provider of top quality brands of hand and power tools, plumbing, bathroom and garden products. Formed as a separate entity in 2007, the company has routes in the town of Lowestoft going back to 1978. Godfreys IT Ltd trading as Buyaparcel has its eCommerce website, where customers can order and pay by credit and debit card, AmazonPay or PayPal. In addition we have a local trade counter in Lowestoft that is open to retail customers. Operating from Lowestoft with 40,000 square foot of stock space, Godfreys IT is a multimillion pound organisation that employs 37 people. Where possible Buyaparcel sources product direct from the manufacturer or an approved wholesaler. Most product is available for next day delivery to UK customers.
Contactgegevens
3-7 Pinbush Road, NR33 7NL, Lowestoft, Verenigd Koninkrijk
- 01502 473025
- websales@buyaparcel.com
- www.buyaparcel.com
4,3
Uitstekend
9K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Good price for item and delivered…
Good price for item and delivered quickly with good communication about delivery , well packaged . Nice to have discount code which reduced price lower than any competitor
5 augustus 2026
Review zonder uitnodiging
Highly recommend this company.
This is the fourth time I have bought from Buyaparcel and once again, it has been a fantastic experience.
Listings are really clear, delivery costs and other details are clear at the point of checkout.
Everything has been well packaged and delivered really quickly.
I will definitely buy from this great company again.
4 augustus 2026
Review zonder uitnodiging
Perfect quality
Perfect quality, item as described. Highly recommended seller. Thank you
31 juli 2026
Review zonder uitnodiging
My parcel arrived promptly only…
My parcel arrived promptly only criticism was the box inside was slightly damaged but the product was still ok this may have happened during transport
31 juli 2026
Review zonder uitnodiging
Hard to return stuff
Buying stuff from them is easy, but if you need to return something, you will spend hours trying to contact them. They don’t reply to emails, although you will get a holding reply with a promise to get back to you shortly, but of course this doesn’t happen. Their phone lines always seem to be busy and their multiple emailed holding replies ask for the same information you gave originally. If only they would employ the right number of trained customer facing staff, they would not get poor ratings.
I am pleased to say that, after a lot of wasted time and frustration on my part, and theirs, BuyaParcel have now arranged a full credit for my small value purchase.
20 juli 2026
Review zonder uitnodiging
Antwoord van Buyaparcel
Thank you for taking the time to leave your feedback.
We're sorry to hear that you experienced difficulty reaching us by phone. Due to essential maintenance, some of our phone lines were temporarily unavailable, although a limited number remained in operation during this time. We're pleased to confirm that all of our phone lines are now fully operational.
Having reviewed your case, we understand that the item ordered was not suitable for your requirements. Our customer service team arranged a free returns service for you, but when you experienced difficulties using the return option, we chose to issue a full refund without requiring the item to be returned as a gesture of goodwill.
We apologise for the inconvenience caused and appreciate you bringing your experience to our attention. Your feedback helps us to continually improve our service.
Good quality tool was delivered on time.
20 april 2026
Review zonder uitnodiging
Very satisfied with my purchase
Very satisfied with my purchase, it arrived on time and works perfectly fine.
24 juli 2026
Review zonder uitnodiging
Would use again no problem
Item arrived before time in good condition, no requirement to chase it around and done exactly what is required of it. While having used similar sites before to my regret I was pleased of the quality of service from placing the order to getting and using it.
7 juli 2026
Review zonder uitnodiging
Sales order BQ0002252201
Sales order: BQ0002252201
Quality and fast delivery!
Prices are affordable too
24 juli 2026
Review zonder uitnodiging
Great price and service
Great price, product was well packaged and delivered extremely promptly. Excellent service overall, will use again, highly recommended!
21 juli 2026
Review zonder uitnodiging
Water Softener Purchase
Process for ordering was simple/product arrived on time and quality of product good and was interchangeable with older model so easy to instal
15 juli 2026
Review zonder uitnodiging
British Quality
Ease of purchase, prompt delivery and a quality product.
17 juli 2026
Review zonder uitnodiging
I was impressed with the speed I…
I was impressed with the speed I received the replacement low value item that I ordered to replace the one I had mislaid.
Item delivered by a reliable, efficient courier. This is the first time I have used Buyaparcel but it will not be the last.
20 juli 2026
Review zonder uitnodiging
Very simple buying process.
21 juli 2026
Review zonder uitnodiging
Always a great experience dealing with…
Always a great experience dealing with buyaparcel. Customer service second to none. Recommend this Company.
21 juli 2026
Review zonder uitnodiging
Excellent service & quality product
Very happy with the service, delivery & quality of the water softener tablets
18 juli 2026
Review zonder uitnodiging
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