I placed an order for a balance bike and Buzz took 7 days to inform me that the order has been cancelled due to stock issues. Living remotely, a week can be the difference between getting the present... Toon meer
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Lees wat reviewers zeggen
Was sceptical, as never heard of this company it came up when doing a google search for a pallet buster. Decided to give it a try as they accept paypal. I am very pleased I tried them, ordered the ite... Toon meer
Bought a washing machine/tumble dryer stacker from Buzz and it wouldn't work with my appliances as the lip compromised the opening of my washing machine detergent draw. Tried flipping it the other way... Toon meer
Bought a Bosch electric screwdriver £10 cheaper than Screwfix - excellent product this is my second one. Buzz delivered on time. Customer service is a bit offline and no rapid response but they do ge... Toon meer
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Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Fast delivery and easy returns process
Fast delivery and easy returns process. I had bought 2 drills from this company and returned one because I changed my mind. They sent me a prepaid returns label and didn't charge for the return.
Brilliant service and would certainly recommend this retailer
Follow up
Hi Guys,
The positive reviews are being left by the Buzz themselves. Be very very cautious here. You can tell by the quality of English used and that the positive reviews all focus on the same character in the same words. They also reported my comments and are actively trying to delete comments for the most minor terms and conditions errors.
The customer service team replied to my…
The customer service team replied to my query within the same day and resolved it on the spot. The product was the cheapest of anywhere online, brand new and genuine. I couldn't be happier with the service and I would recommend this website to anyone.
Arrived just in time for a birthday…
Arrived just in time for a birthday present! fabulous service
Purchased Lego set for very good price
Purchased Lego set for very good price, took a few days to come after an email to say it had been shipped and no tracking info but arrived ok so very pleased!
Definitely order again
After reading such shockingly bad reviews, I was so frightened once I realised I'd ordered from Buzz Retail. I contacted Michael via email and he reassured me that my order would be with me ASAP. It was with me within 4 days of ordering. Opened the box and everything inside was as it should be. I will definitely be ordering from Buzz Retail again. Thank you for your speedy and great service!
got exactly what i wanted
got exactly what i wanted. was nicely packed as requested as it was a birthday present. thanks a ton
A fantastic customer service and most…
A fantastic customer service and most understanding team fully willing to support and assist the customer.I had a product from them and they assisted me with all the support I need to make sure I am happy and confident with its usage.Micheal from customer service team has helped me a lot and reduced my mental stress.Its a fantastic team and retailer.
VERY FRIENDLY STAFF AND GREAT…
VERY FRIENDLY STAFF AND GREAT COMMUNICATION FROM THE COMPANY. OVERALL 5* EXPERIENCE. THANK YOU
Fantastic customer service
Fantastic customer service, swift responses and speedy solutions. Thanks Again Rod for you assistance today. Katie
Terrific Service
Terrific Service,
Received my order the next day, fully satisfied with the service provided. Thank You.
The customer service is first class
The customer service is first class, very helpful, had precise order updates after placing the order. Would highly recommeded this company.
Ordered on a Monday and received my…
Ordered on a Monday and received my order on Wednesday. great packaging, well communication and speedy delivery. Thank you so much!
Highly recommend
Highly recommend. Quality products that can be found at the leading department stores. Reliable and enjoyable for many ages.
Very good quality
Very good quality, price and service. Ordered a fridge and came damaged. Seller quickly sorted the issue by providing a replacement on a next day delivery service. Email response was also very quick and reliable.
Thanks
A* service
A* service. Ordered a Seagate expansion hard drive and arrived within the 3 working days as guaranteed. Thank You
Very helpfull company
Very helpfull company. First delivery was lost as it was left at my doorstep by the delivery compnay. Buzz quickly responcded and arranged a replacement. Thanks. Will defenitely recommend this company to people i know.
Highly recommended
Highly recommended. Good prices, fast delivery. Great service! Purchased a barbie camper van for my daughter and they love. Delivery was a little late however YODEL were to blame for it.
Great Returns Process
I accidentally ordered the wrong hard drive which my my fault, the hard drive was delivered very fast. I opened up a returns request and a person called George at buzz got the item collect the very next day.
great customer experience!
Dodgy
Bought some lego for my son for what seemed like a steal. Delivery very fast, arrived in boxes branded with a different company though. The company from the box called me later the same day saying the purchase was made with a stolen card (despite me paying with paypal). Something dodgy going on here, definitely avoid.
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