Buzz Retail Reviews 

Purchased new GHD Straighteners, Great Price, Quick Delivery, Good Packaging, Great Communication...Overall a Great Transaction.
Will Definitely use this Company again. Thanks
RA

Ordered a vacuum cleaner on 24/8/20. Still waiting on it! Emailed customer service several times , told it would be here no later than yesterday! Still not arrived! Emailed again asking for refund....no one will reply!

Order a lego 17101 set from this retailer and the item arrived just as desbriced and was the real deal. the price was very competetive compared to other high street retailer. keep up the good work buzz!

Ordered a product from this site and it came the next day. Exactly as described. Would recommend.

After over a month trying to get a refund for a faulty product, I went through Paypal to make a claim.
I was instructed to return the item to their address - which I did (At a cost of around £9) what a surprise when they refused to accept it (It was returned as addressee unknown).
This means that they knowingly asked me to return the item to a false address to delay my paypal refund and cost me money, resulting in me not having the item and also being out of pocket. What a waste of time. I would advise anyone to avoid using this (likely scam) "company" that is not registered as a company in the UK.

1st time I've ordered from this company and what can I say apart from how grateful the help and support I received with a birthday gift for my son I emailed them as I was worried I wouldn't receive his gift in time so he wasnt disappointed they sent another gift fast tracked for next day delivery so I have it in time and i send the other gift back when it arrives brilliant service will definitely shop here again

amazing service and great customer care, i was well informed of my delivery and received reply to emails very quickly. certainly a very reliable seller.

Great service - very quick delivery and genuine product - delighted with them will use again

outstanding delivery. very low prices and exceptional service. Thank You

I have made 2 purchases from this website this year and both times the experience has been marvellous, on time delivery and great price.

Will certainly be buying again in the future!

Really happy about my experience. Purchased the Professional Ionic Hair Dryer from Harrods a while ago but the cord is broken. For Health & Safety, I contacted Harrods to arrange a replacement however, was told that this item is discontinued.

I already own many other Jose Eber styling tools and am glad that a replacement can be arranged with you. Massive thank you to Rod Irom for arranging this, the replacement has arrived within 2 days!

Am now considering placing another order as this hair dryer is amazing!

Excellent delivery time frame. I got my order the very next day and it was FREE DELIVERY ! Have to say I am rather impressed with this company.

I placed an order on this website, i paid with paypal. my order arrived after 3 days in perfect condition, it was just what I had ordered and overall very happy with the purchase.

I will certainly be buying again from this website

my experience with this retailer has been amazing, they delivered my order in just 2 days. Cant fault the price or delivery. highly recommended to others

ORDER NUMBER - #1048506
Date of purchase - 30/3/20
Phillips Hue Play Lights.
I cannot fault the price and speed of delivery. However, the main factor that distinguishes a good retailer from a nefarious one is the old adage of customer service. In this case, there was none.

Trying to return an item was like playing tag with a fox. Buzz tried to hide behind their own made-up terms and conditions that have no bearing in UK retail law. In particular, distance selling regulations and sale of goods act.

In no uncertain terms I was told that they would not accept any return from me and I was wasting everyone's time. That's when PayPal stepped in and they instructed me to return the item to their address.

I sent the package with tracking to Buzz and they refused to sign or collect the item (very childish) and PayPal gave them ample time to respond, which they didn't. So ultimately the case went in my favour.

So all in all, seriously weigh up if saving a few quid is actually worth it and avoid these unscrupulous people.

I will rate 5 star in spite of the experience as been a strange at one point... So, I have order a ghd glide hot brush (cheaper than anywhere else! so definitely worth the try... I thought in spite of being a bit reluctant with the terrible reviews). I did my order on the 11 April 2020 and received it today (21 April 2020 by parcel force). The strange point was that on the 17th April they sent me a fake tracking number from Hermes saying that the order had already been delivered... this got me really stressed but after 5 minutes they sent me another valid number... However, on the 19th they wrote me an email saying that Hermes didnt pick my order so they would send my parcel instead by parcel force. I was a bit worried still, but yesterday they sent me the tracking number and today I got the brush... It is in impeccable condition with receipt and manufacturer guarantee of 2 years.
From my experience, I believe that buzz-retail is still a 'green' not yet very organised company but legit and I would buy from them again... If you are worried do your purchases with paypal.

I was quite sceptical about buying from this company as i saw some negative reviews on here, but decided to risk it and pay by paypal. I bought ring doorbell from them at £20 cheaper than everywhere else.. received my item exactly 7 days after ordering ( there was 2 bank holidays in between and in the middle of covid19 pandemic). My order was delivered by parcelforce and box and invoice was showing different company 50five.co.uk, which seems like legit smart home device company.. not sure if theres anything dogdy happening here but im very happy with my purchase!

Ordered a Tommee Tippee machine from them, as they had one in white "in stock". After 12 days of waiting, I have still not received my machine. The only thing I have received is excuses. First, I was told that the machine has been delayed due to delays with manufacturer, and that there was going to be a 1 week lead time for them to receive the machine, however, they had a black one "in stock", if i wanted that one, they can send it to me asap. I told them that they can ship me the black one, but 3 days later they messaged me that they decided to wait rather than sending me the black unit, as they have now received the white unit, and will send me the white unit. I have still not received any delivery information or delivery.
Getting tired of their lies, poor service - should have ordered it somewhere else!!

I have purchased from this website twice and and both times, quick delivery, reasonable price. I would definitely recommend this company to anyone

A very pleasant company to deal with.

I'm very happy with my purchase, they even followed up to make sure that I was happy.

I would highly recommend.