The car I bought suited me fully. When I test drove it I noticed the wipers did not clear the screen and a tyre was under inflated. I mentioned this to the salesman who suid it would be sorted. Un... Toon meer
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Hemn was very professional, very friendly and made me feel at ease through the whole process. In no way did I feel pressured to go through with the sale and I thought the negotiations are fair.
Highly recommend BVG Automotive! I picked up a 2016 Hyundai i10 recently and couldn't be happier. The vehicle condition was spotless and 100% accurate to the advert. Sayeed handled our purchase ex... Toon meer
We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.
Contactgegevens
Verenigd Koninkrijk
- www.bvgautomotive.co.uk
4,5
Uitstekend
193 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 73% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ali was very helpful and very and…
Ali was very helpful and very and delivered the car on time! Super friendly all round great experience :)
6 februari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Courteney, thank you so much! We’re delighted to hear that Ali was helpful and got your car delivered right on time. We love hearing that our team’s friendly attitude made it a great experience for you. Enjoy your new car
Tony was great to deal with
Tony was great to deal with, sensible, a fair price. No complaints 👍
2 februari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Thanks for the feedback, Ryan! We're glad Tony could offer a fair, sensible price and a hassle-free experience. We appreciate the 'thumbs up'
Ali arrived punctually
Ali arrived punctually . Kept me informed
Everything was straight forward Would recommend
2 februari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Anne, thank you for the recommendation. Punctuality and clear communication are top priorities for us, so we’re glad Ali kept you informed throughout the process. Thanks for choosing us!
Tony came to inspect my car
Tony came to inspect my car. He was on time and good communication. Would recommend the service.
31 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Calum, we appreciate the review. It’s great to hear that Tony was on time and kept the lines of communication open. Thank you for using our service!
Professional and friendly
Tony was very professional and friendly, and everything went smoothly. Highly recommended.
28 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Sonia, thank you for the kind words! We’re happy to hear Tony made the process smooth and friendly for you. We really appreciate the high recommendation!
Tony collected the car promptly
Tony collected the car promptly, no issues and transferred find immediately. Tony is a honest and professional guy would be great to do business with him again. Thank you
27 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Manpreet, thank you for such a great review! We’re glad Tony was able to get the car collected promptly and the funds transferred immediately. We look forward to doing business with you again in the future
Stay well clear of this company
Stay well clear of this company. Really nice until something goes wrong and don’t want to pay for a genuine repair.
Bought a vehicle in August and had a fault come on auto gearbox that left me stranded pulling out on a roundabout. I had the fault codes read before i Had to take it back to them under warranty because I couldn’t find a garage that would do the work under there warranty package. After receiving the car back they told me it had a gearbox software update and should be ok. Jump to December and the exact same issue and exact same fault code but there now saying it’s wear and tear and get an independent company to check it. Why should I have to pay for something that was there under warranty period.
Cars been sat now for 3 week as dangerous to drive
Hi Alex
In response to below I think you have been misinformed as it hasn’t been 7 month it was 6 month dated 24/1/26 which was reported 3 week before this date so why should I pay for an independent report. The exact same fault code as previous but obviously your taking it to a garage that hasn’t got experience in this complex gearbox and still not received invoices for work that was meant to have been carried out.
25 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Dear Shaun,
We feel it’s important to clarify the facts here so both you, and anyone else reading this review, fully understands the situation.
When you first reported an intermittent gearbox issue, we brought the vehicle back to us, arranged diagnostics, and carried out extensive testing, including long motorway journeys. At that time, there was no permanent fault present, no active warning lights, and the vehicle drove correctly. A stored fault code was cleared and the vehicle was returned to you in good faith.
Several months later, after further use of the vehicle and outside the warranty period, a further issue was raised. At this stage, a basic diagnostic readout was provided. For clarity, a diagnostic readout simply displays fault codes, it is not an inspection report, does not identify root cause, and cannot confirm whether an issue is related, coincidental, or entirely different, nor whether it existed at the point of sale.
This is why we requested an independent engineer’s inspection report from a recognised inspection body such as DEKRA, IVIS, ACE (Automotive Consulting Engineers), or SCOTIA. These organisations physically inspect the vehicle and produce a professional, independent report that assesses the fault in detail and confirms whether it was present or developing at the point of sale. Their reports are routinely relied upon by finance companies, insurers, and courts.
To date, no such independent inspection report has been provided. Without this evidence, the issue must be treated as wear and tear, and we cannot accept liability for repairs that arise months later.
To suggest that we “don’t want to pay for a genuine repair” is therefore incorrect. We have acted reasonably, transparently, and in line with industry standards at every stage. We cannot accept responsibility for issues that arise months later without independent evidence, as this would be unfair and unsustainable for any dealer.
We stand by our actions and our record. The vast majority of our customers recognise the level of care and professionalism we provide, which is reflected in our 2000+ 5 Star reviews.
Kind regards,
Alex (Customer Service Manager)
BVG Automotive
Sold my car to BVG today and Tony…
Sold my car to BVG today and Tony collected. Very professional, instant payment. Would be happy to use again. Thank you.
23 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Alix, thank you for the feedback! We’re glad Tony made the process professional and that the instant payment gave you peace of mind. We look forward to working with you again in the future
kassh
kassh
pleasure dealing with Kassh, he was on time polite, and offered guidance going forward. he made the selling of my late husbands car easy for me. thank you
22 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Dear Cindy, thank you so much for sharing your experience. We are incredibly touched to hear that Kassh was able to provide the guidance and kindness needed to make a difficult situation a little easier for you. We’ll be sure to pass your thanks along to him
Junaid Ali was great to deal with
22 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Thanks for the review, Moussa! We’re glad to hear that Junaid Ali was great to deal with. We appreciate the support
Excellent service by Tony
21 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Thanks, James! We’re happy Tony provided you with excellent service.
The transaction was smooth and…
The transaction was smooth and stress-free, thanks to Jay's attention to detail and transparent communication. If you’re considering selling your car, I highly recommend BVG Automotive, and make sure to ask for Jay—he’s the best!
21 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Pavneet, thank you for the glowing recommendation! Jay is a valued member of our team, and we’re thrilled his attention to detail and transparency made your sale stress-free.
Tony came to collect car inspection…
Tony came to collect car inspection completed and smooth process happy with service
19 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Katie, thank you for choosing BVG Automotive! We’re glad Tony made the inspection and collection process smooth for you. Happy to hear you were pleased with the service.
Excellent service from Jay
Excellent service from Jay. Checked the car thoroughly but a swift and friendly handover.
17 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Thanks, Martyn! We appreciate you highlighting Jay’s thorough yet swift approach. We aim for that perfect balance of professional and friendly, and it sounds like Jay nailed it.
Tony kept me informed delivery on time…
Tony kept me informed delivery on time and perfect handover
17 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Martin, thank you for the review. Communication is key for us, so we're glad Tony kept you informed and ensured a perfect handover. Cheers!
First time with big had amazing…
First time with big had amazing experience very happy with their assessor who done a amazing and honest job
16 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi there, thank you for sharing your experience with us! We are so glad your first time working with us was an amazing one. We take pride in our honest assessments and are happy you were pleased with the results
Unprofessional
Unprofessional, no gratitude to offer even a glass of water, it’s like a workshop, or a garage everyone rushing, if you don’t want to buy here is the jar door
5 mei 2025
Review zonder uitnodiging
Antwoord van BVG Automotive
Hello Ibrar,
Sorry to hear you felt this way about your visit.
We do aim to be welcoming to everyone who comes through our doors, and while we’re not a traditional “lounge-style” showroom, we are a busy working dealership, we absolutely never intend for anyone to feel rushed or unwelcome.
On busy days the team can be fully focused on appointments and vehicle preparation, but hospitality is still something we value, including simple things like offering a drink when possible, so we’ll certainly take your comments on board.
We appreciate all feedback, even when it’s critical, as it helps us improve the experience we provide.
Kind regards,
BVG Automotive Team
Ali was sufficient in his work and went…
Ali was sufficient in his work and went about everything and explained himself really well, great doing business with them and would highly recommend them in the future.
15 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Darren, thank you! We’re glad Ali explained everything so well and made it easy to do business. We look forward to working with you again
Amazing dealership great service kasah…
Amazing dealership great service kasah was amazing with what he do. Also gave me extra info about my other car which will help me in future. Five stars for everything
15 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Thanks Kevin! We’re glad Kassh could help with the extra info on your other vehicle too—we like to go above and beyond whenever we can.
Bvg automotive
Bvg was great to deal with Kassh was a good guy with his knowledge and being honest about everything. Good service and communication skills very happy with everything
14 januari 2026
Review zonder uitnodiging
Antwoord van BVG Automotive
Hi Raymond, thank you for the feedback. It's great to hear that Kassh’s knowledge and honesty made for a smooth experience. We appreciate your business.
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