First time dealing with Canadian Appliance Source not only with good experience but also amazing price! I know what I wanted and Rebecca with her knowledgeable skill got the deal done in no time. Del... Toon meer
Bedrijf heeft geantwoord
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Andrew at CAS markham was great, he helped us get a better deal on the washer dryer right away when the sale came on day after we placed our Order. The delivery staff was friendly as well, super quick... Toon meer
Bedrijf heeft geantwoord
Rebecca Chan at CAS Markham was great in helping us choose the washer and dryer that suit our needs. Delivery was on time and the delivery staff was helpful.
Bedrijf heeft geantwoord
We shopped for a dish washer as our old Samsung machine is broken. The salesperson Rebecca Chan helped evaluate various models that suit our needs and worked out discounts. We also purchased an e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Canadian Appliance Source - Markham
Geschreven door het bedrijf
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contactgegevens
8261 Woodbine Ave., Unit 3, L3R8Z5, Markham, ON, Canada
- 9054757530
4,7
Uitstekend
2K reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
My experience to CAS is very satisfy…
My experience to CAS is very satisfy with the sales gentleman Naveed who is very helpful and explained everything to me and the total time spent is quick and fast,also the delivery time is as promised,the delivery crew is also very professional.
17 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi Kwok,
Thank you for your wonderful review! We’re delighted to hear our sales team was helpful, took the time to explain everything, and made the purchasing process quick and easy. It’s also great to know your delivery arrived as promised and our crew provided professional service. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Antwoord van Canadian Appliance Source - Markham
Hi Peter,
Thank you for your kind words and for choosing CAS! We're glad our sales representative provided attentive and responsive service. We appreciate your business, look forward to serving you again, and would be grateful if you recommend CAS to your family and friends.
CAS
Aarushi was great to deal with over the…
Aarushi was great to deal with over the phone for the best price. Excellent communication for delivery timing. Installation crew was efficient and easy to work with. Highly recommend.
19 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi Crew,
Thank you for your kind review! We're delighted to hear Aarushi provided great service over the phone and helped you secure the best price, and that communication and installation went smoothly. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Antwoord van Canadian Appliance Source - Markham
Hi Angela,
Thank you for your kind words! We're glad to hear our team provided knowledgeable service and a great installation experience. We truly appreciate your business, look forward to serving you again, and hope you'll keep CAS in mind for future needs and recommend us to family and friends.
CAS
Antwoord van Canadian Appliance Source - Markham
Hi Thao,
Thank you for your review! We're happy to hear you were pleased with our service, pricing, delivery, and setup. We truly appreciate your business, look forward to helping you again in the future, and hope you'll recommend CAS to your family and friends.
CAS
Excellent experience
Our sales rep Rebecca was very professional, knowledgeable and genuinely cares about her customers. We found her very helpful and paid attention to details. The delivery gentleman Jack was also very helpful, courteous, and informed us with accurate delivery time.
7 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi,
Thank you for choosing CAS and for your kind review! We're delighted to hear that Rebecca provided such professional, knowledgeable, and attentive service, and that Jack ensured a smooth and well-communicated delivery experience. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
The salesman is experience
The salesman is experience, helpful and patient to explain things to us before we made our final decision.
10 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi David,
Thank you for choosing CAS and for your kind review! We're glad to hear our sales team was helpful, patient, and took the time to ensure you felt confident in your decision. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
Great selection of products and great service
Great selection of products and good prices. Easy to deal with. Reliable and trustworthy
30 mei 2026
Antwoord van Canadian Appliance Source - Markham
Hi Nadine,
Thank you for your wonderful feedback and for choosing CAS! We're glad you found our selection, pricing, and service to be reliable and easy to work with. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Antwoord van Canadian Appliance Source - Markham
Hi Francis,
Thank you for your feedback! We’re glad to hear you’re happy with the product, pricing, and service. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to family and friends.
CAS
The whole experience was good from…
The whole experience was good from ordering online to getting my range hood delivered. I appreciated how uncomplicated and stress free the experience was for me.
14 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi Adam,
Thank you for your kind feedback! We’re glad to hear the entire process, from ordering online to delivery, was smooth, simple, and stress-free. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to family and friends.
CAS
Great Customer service
Customer service, Andrew Lee was a great personality, he helped us quickly with all the details 😀
6 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi Sumathy,
Thank you for your kind review! We're thrilled to hear that Andrew Lee provided excellent service and made your experience a positive one. We appreciate your business and look forward to serving you again in the future. If your family or friends are looking for appliances, we'd be grateful for your recommendation.
CAS
We purchased 6 piece of appliances
We purchased 6 pieces of appliance from Canadian Appliance Store in Markham. The price is reasonable and the services are great.
10 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi Cindy,
Thank you for choosing CAS for your appliance purchase! We're delighted to hear you were happy with the pricing and service you received. We truly appreciate your business and the trust you placed in us for six appliances. We look forward to serving you again in the future, and we'd be grateful if you recommended CAS to your family and friends!
CAS
Agent in the store is very helpful…
Agent in the store is very helpful during my purchase process.
4 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi Xiangyu,
Thank you for your feedback! We're pleased to hear our in-store agent was helpful throughout your purchase process. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs and feel free to recommend us to your family and friends!
CAS
Salesman was great
Salesman was great, product was right and all went well with delivery and installation
30 mei 2026
Antwoord van Canadian Appliance Source - Markham
Hi Gyan,
Thank you for your kind feedback! We're glad to hear everything went well from the sales process through to delivery and installation, and that the product was exactly what you needed. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
My first experience purchasing at…
My first experience purchasing at Canadian Appliance Source was exceptional, and I will definitely return for future purchases. The sales associate who assisted me, Nina, was a pleasure to deal with. She was very knowledgeable, patient, and took the time to answer all my questions and address my concerns.The delivery experience was also outstanding. The delivery team handled the appliance with great care while transporting it from the dock to my unit, and they were kind and friendly throughout.
26 mei 2026
Antwoord van Canadian Appliance Source - Markham
Hi Bora,
Thank you for your kind review and for choosing CAS for your first purchase! We're thrilled to hear that Nina provided exceptional service and that your delivery experience was just as positive. We truly appreciate your business and look forward to helping you with your future appliance needs. Please keep CAS in mind for your next purchase and feel free to recommend us to your family and friends!
CAS
the client servises are excellence
the client servises are excellence, the appliance recomand is perfect. the quality and price are better than my expectation
4 juni 2026
Antwoord van Canadian Appliance Source - Markham
Hi,
Thank you for your wonderful review and for choosing CAS! We're delighted to hear that you received excellent service and that the appliance recommendation was a perfect fit for your needs. It's great to know the quality and value exceeded your expectations. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
Andrew Lee gave us a grrt price
Andrew Lee gave us a grrt price, set us up for a timely delivery, install and Mr Lu did a flawless installation
26 mei 2026
Antwoord van Canadian Appliance Source - Markham
Hi Ron,
Thank you for your kind review and for choosing CAS! We're pleased to hear that Andrew Lee helped you secure a great price and arranged a smooth delivery and installation experience. We're also glad Mr. Lu provided a flawless installation. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
Rebecca from Woodbine Ave
Rebecca from Woodbine Ave.
Is the best . We have bought a few appliances from Rebecca. She knows her stuff. Five Stars for Rebecca
26 mei 2026
Antwoord van Canadian Appliance Source - Markham
Hi Kevin,
Thank you for your wonderful review and for your continued trust in CAS! We're thrilled to hear that Rebecca has consistently provided excellent service and expert advice with your appliance purchases. We'll be sure to share your kind words with her. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
Antwoord van Canadian Appliance Source - Markham
Hi Joseph,
Thank you for your kind review and for choosing CAS! We're pleased to hear you were happy with our prompt delivery, great value, and knowledgeable customer service. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
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