Having seen an awning we liked at the Camping & Caravan Show at the NEC recently, we shopped around on the Internet to see if the price on offer was competitive. Car & Caravan were nearly 20% cheaper... Toon meer
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Lees wat reviewers zeggen
This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perf... Toon meer
Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock. A refund was processed immediately and apology given. I had no joy getting anywhe... Toon meer
Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Car & Caravan (carandcaravan.com) we want to make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. PLEASE NOTE - we have received reviews for a different company with a similar name who sell vans. These reviews DO NOT relate to us in any way and we do not sell vans/vehicles, nor do we intend to do so. We sell Fiamma products, car accessories and outdoor accessories like tents, bbqs, outdoor clothing and marine items. We DO NOT sell cars or vehicles.
Contactgegevens
G.A.P Convience Distribution Ltd, PR2 5PB, Preston, Verenigd Koninkrijk
- customer.service@gapcd.co.uk
- www.carandcaravan.com
4,2
Goed
98 reviews
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Easy to deal with and fast delivery and…
Easy to deal with and fast delivery and very fair price
30 november 2023
Fast and efficient service
27 november 2023
All the experience was very nice
All the experience was very nice. I received my purchase just two days after I made the payment and everything was correct.
Definitely, I recommend buying from CarandCaravan. 😊 👍
20 november 2023
Don’t bother to pick up from the supplier.
Bought an item and decided to collect from the supplier to save time. On arrival no clear signage for the company premises. Eventually found the office and went to the enquiry window. I was informed that the shop next door was the collection point. This shop was titled Marine Supplies and was locked on arrival. I eventually found a contact number on the website and was told someone would be with me shortly. Someone came, took the details and told me the parcel had been dispatched by courier!? Apparently a mistake on their part. The parcel delivery info on their site quotes Royal Mail at 3 to 5 working days and 5 to 10 working days depending on which option you pick . The actual service was APC courier which came in 2 working days ( although I requested to pick up and invoiced as such). Definitely not geared up for supplier pick up ! I would recommend paying the postage and it should be with you in a couple of days, plus a lot less hassle!
17 november 2023
Antwoord van Car & Caravan (Preston)
Hi there, I am really sorry you had a bad experience on this occasion. We do use a variety of couriers to try and expedite delivery when it's busy, which does include APC, Royal Mail and others. Our Click and Collect service is something we are working on and we thank you for your feedback.
Delivered on time via courier
13 november 2023
Good product range good price and quick…
Good product range good price and quick delivery
7 november 2023
Speedy delivery after order made.Good…
Speedy delivery after order made.Good quality product .Throw is cosy,soft with temperature range and a reasonable price for the product
1 november 2023
Fantastic service
23 oktober 2023
good easy transaction
25 oktober 2023
Very easy experience
Very easy experience ordered late Sunday night delivered the following Thursday morning by Royal Mail.
23 oktober 2023
They had the part in stock and sensible…
They had the part in stock and sensible price
19 oktober 2023
Great service
17 oktober 2023
Delivery was rubbish
4 oktober 2023
Antwoord van Car & Caravan (Preston)
Hi Graham, we are sorry you had a bad experience with the delivery. Our supplier used a courier that's usually relatively reliable, but when you called us to tell us there was an issue, we did our very best to get it resolved and another awning sent out to you as soon as we could. Unfortunately, as you could not give us an address or any relevant detail regarding the possibility of the awning being mis-delivered, we were only able to get the item replaced for you, which we did as quickly as we could. Thank you and we do hope you enjoy your Fiamma product.
Brilliant experience would order again
26 september 2023
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