Car Chase Heroes Reviews 

6.696
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 1 van de 5 sterren

Be aware, if you have a gift voucher, book an event before the voucher has expired but the event is after the expiry date, it won't be valid or honoured. Apparently this is stated during the bookin... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful time at Tockwith yesterday, staff super nice, track mint, cars awesome. Really well organised with clear instruction in all areas. Cafe on kart track cash only so take some or be hungry �... Toon meer

Beoordeeld met 4 van de 5 sterren

Good original old school cars. In my case very good polite and welcoming instructors, efficiently run. However on my day, way way too much traffic on the circuit to get a clear lap in. Always stuck... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment we arrived it was a fantastic experience .well organized and ran very smoothly.we bought the experience for our 18 year old he had the best time of his life driving a dodge police car... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorsportwinkel

Informatie afkomstig van verschillende externe bronnen

Experience the Thrill! We offer Driving Experience days that get customers driving their on screen automotive heroes around race tracks! From Supercars, Muscle cars, Classic cars and even Trucks, there is something for everyone.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,0

Alle reviews

(6.696)

306 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Well organised

Well organised, great junior experience

25 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Thank you for your review

Beoordeeld met 2 van de 5 sterren

Long waiting times and they run out of time

Had to wait two hours before I got called. They kept letting people in front of me who had turned up and paid on the day . mine was booked for five months in advance. I paid £29 special offer the day before via email which they sent me for an extra 3 mile drive.To find people were paying £20 on the day. I had booked to drive a Lamborghini but after one hour of waiting told it wasn’t possible because they would run out of time so they talked me into driving a Ford Mustang which was a cheaper car to drive and never got offered any sort of a refund. they seem to do special offers on the day to keep you in the car, but then it pushes time back for those who had booked and then obviously they lose out.

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great cars awful organisation

Great cars awful organisation so chaotic. They couldn't even find our booking. Even though we had the confirmation. To top it off, here was no time to complete the cars we chose because they had to close. We arrived on time so this was very disappointing. Treats for two boys who were devastated. Many people had come from afar and were very upset. Were told we could rebook. Just not quite what we expected. Ice creams were unbelievably expensive as were the burgers. Loo facilities were fair. So much parking as an enormous site but got charged for that too.

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful experience

Awful experience. They made us come at 14 and the 1 st car we drove was at 16. We got a package of 5 cars and due to their inability to organize we couldn’t get the 5th ride as they closed. Their rep at the counter first lied about our timing then said it was impossible . Only after pushing she gave the office number to call and arrange possible reimbursement.
Also for those waiting endless hours to take a 5 Min ride there there is not a single chair.
They dk jot follow their own timetables, you have to wait (impossible to go away and even got a drink) cause they call you out and you have to stay and wait.

18 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Thank you for your experience. We do detail in all our booking material that anything more than 3 cars will go in to to time slots which fits perfectly with the above. I'm sorry you didn't get to drive your last car due to a track curfew. If you reach out to info@carchaseheroes.com we would be happy to arrange the drive you missed out on.

Beoordeeld met 1 van de 5 sterren

Awful

It was way more crowded than we expected. Long queue to get in, organisation is a complete shambles. Waited 2HOURS past arrival time with no opportunity to drive a car (bear in mind this was for a 3 car driving experience) with a nonchalant response from the staff.
Only go if you have the whole day to spare and don mind standing around in a dry field in the hot sun all day.
Just awful

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be prepared for a long wait with little information.

I arrived on time for my experience and waited over 2 hours before giving up as my window for the experience had finished. I waited in the blazing sun, no shaded areas were provided within the call distance. After 2 hours of standing in the blazing sun without being called I left as had I came into contact with the organizers I felt I would have lost it with them. The tracking system that was accessible by mobile and QR code was according to an announcement to be ignored.

Post response note.
Your response is considered unsatisfactory in that you did not identify or address the lack of myself getting the experience paid for. Simply stating what your literature says about the outdoor environment in no way absolves you of any liability or responsibility for the site, the setup or failure to deliver the experience I had paid for.

18 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Thank you for your review. I'm sorry you didn't have the experience you were expecting. We detail in our literature how we operate outside due to the nature of the business however we will take your comments onboard.

Beoordeeld met 2 van de 5 sterren

The car drives fir juniors are only 10…

The car drives fir juniors are only 10 minutes in each car and their not allowed to drive over 60mph,

10 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Hi Karen, thank you for your review. That is correct, drives are sold as 3 miles or 6 miles with the ability to extend in car should you wish. We market ourselves as a driving experience, not a race day so 60 miles per hour sounds pretty good going for a Junior that doesn't have a driving licence. Thank you again for your review.

Beoordeeld met 2 van de 5 sterren

Poorly managed

Unfortunately I did not have the best experience, there was no shade in the area where you wait to drive the cars and it was the start of the first heatwave so I got quite badly sunburnt.

There was also an issue with the check In system where people who were at the top of the queue who checked in earlier were getting pushed down the queue by people who were checking in later meaning people who were waiting since 9am (which was me) were waiting longer to drive their booked cars than people who came later. I spoke to the staff and they corrected it were very understanding and I didn't have any issues with the staff just how the event was managed.

I also couldn't pick up videos of my experience driving the cars as there they weren't on the servers which was a shame because the driving itself was great and I wanted to be able to capture that memory but I couldn't which was very frustrating.

This all brought the experience down for me my partner had to wait hours before we decided to swap the car for one that wasn't as in demand and even though she was next in line for the queue the bug in the system as mentioned before kept pushing her further and further down the line what went from a 15 min wait went to a 30 min then a 90 minute until we spoke to them again and they put her first in line which was kind of them but just frustrating it had to get to that point as it was about 3pm before she could drive the car we were there since 9am.

Another thing as well is some of the cars were in bad shape, trim coming apart on the Ferrari 488, cracked windscreen on the AMG GTS, Porsche GT3RS body work was all scratched up and damaged, all cosmetic they drove great but it felt like it compounded the negative experience for me and what felt like a lack of care in areas.

Overall it was a bit disappointing it's a hard recommendation, the cars and staff are great but it was a grueling process just to get to the cars and enjoy it and there was some basic fundamentals that weren't working.

21 juni 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Thank you for your review. It's great to hear you had a great time in the cars and the staff were friendly.

I'm sorry to hear about the lack of shade and your sunburn but we are an outdoor experience company so we recommend dressing appropriately and using sun cream to block those sunburn causing UV rays on warm sunny days.

Beoordeeld met 5 van de 5 sterren

Lovely place for some fun

Lovely place to go for some fun ans to experience very fast and very nice cars. Our high speed driver Jake was awesome and he really too the car to its limit. This place is oerfevt for xmas,fathers day or birthday.

10 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Great to read. We're glad you enjoyed :-)

Beoordeeld met 5 van de 5 sterren

Plenty of cars to choose from

Plenty of cars to choose from, toilets and food facilities on site, well organised. Instructor Craig was excellent for the Supra GR Pro, clear instructions and great friendly guy - would absolutely recommend this car as its extremely fun to drive with tons of power

4 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Thank you for the review :-) Great to hear you had a great time

Beoordeeld met 5 van de 5 sterren

Great driving experience with lots of…

Great driving experience with lots of professional advice and for me driving with Barry in the Ferrari was the most exciting and it just got better with every lap ..Great instructor - thanks for making my day exceptional

1 juli 2026
Review zonder uitnodiging
Logo Car Chase Heroes

Antwoord van Car Chase Heroes

Thank you for the review :-) Great to hear you had a great time

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