Care UK Reviews 

I absolutely love working for CareUK. Their response during the pandemic has been to protect existing residents & staff.

I signed up for their premium service for a month for a reduced fee. I cancelled my premium subscription, but they kept on taking money from my account, without sending a single invoice to my email. I suspect this is just their business model. I have notified my bank and reported them as scammers to the citizens advice bureau. Don't fall into their subscription trap.

Disgusting organisation. "No jab No job?
This is discrimination and I hope they are held accountable.

This company is a disgrace, they are forcing workers to take the vaccine,without accepting liability from any side effects.Only a inhuman person would blackmail people to have the vaccine to save the job.

This company have no human regard for choice. They want you to have a jab that means you can still get and pass on the virus. These new jabs are experimental and still on trial until 2024 and no one is liable if you are injured. If they don't respect their staffs choices what makes you think they respect choices of the service user. Go and find yourself a job that respects your human rights and choices, that doesn't effect your mental health and pays more. coercing current staff to take this experimental jab is illegal. Take them to court. Disgarceful company.

Beecared4 awful place to work !!! Please avoid .

Absolutely shocked. You are a huge care provider yet run your staff into the ground. Several complaints to HR fall on deaf ears. Still there are multiple staff of with depression and you do nothing. Several of the staff at my home have had breakdowns or quit due to care UK’s lack of support. All area managers and office staff stayed safe at home and gave no help or regard to the residents throughout covid. You are a financially driven business not a care provider it’s disgusting you are allowed to continue with such poor practices

Whitebourne in Frimley - great communications - help full staff and lead by top management team.
Was little wary when my father first went into the home - but all my concerns were not an issue. Brilliant - Thank you

My mother in law is in a Care UK home in Mildenhall. She has been assaulted by another resident, contracted Covid19 and was admitted to hospital (at the insistence of my husband) with a chest infection and dangerous levels of dehydration.
She is now "end of life" but the management of Care UK won't allow a visit from her only son until she is 48 hours from death at which time she will be in a coma and unresponsive.
I have nothing else to say........

My mother went to live in a Care UK nursing home following a stroke in 2018. The home is in Worcestershire and is a lovely, clean, bright environment and most importantly my mother is quite happy there. The staff are very professional and any concerns are dealt with efficiently. If you are looking for a modern care home with young energetic staff then a Care UK home is ideal. Staff are well trained and the homes are built for purpose - lots of en-suite rooms and a variety of social rooms such as a dining room, lounge, library, coffee shop and activity room. Perfectly thought out care accommodation.

Desgusting place to work,no support to permanent staff, loads of agency staff,safety issues overlooked for money,when I started there was no permanent staff assigned to me to do my shadowing time. Management is a joke,no respect between staff members or towards residents.

I got a job at a care uk home in Frimley, Surrey.
I lasted one day and I had to walk out as I was disgusted, ashamed, horrified at the poor management and zero training in this place.
I will never let anyone I know or love stay here.
It’s all about money and perception to it’s paying residents families...
Smoke and mirrors.
No safety training whatsoever.
Awful place..AVOID AVOID AVOID

First contact with sales for a hip replacement for my wife (after being told an 18 month minimum wait on NHS) was efficient and caring, up until the first consultation which was paid for in advance (£98). Actual appointment was appalling, I was not allowed to accompany my wife due to Covid restrictions, which I completely understand, so I assumed my wife would have been well taken care of as she was obviously very worried. My wife was examined, quick manipulation of the joint, by a clinician and then asked to sign a form to go ahead, no discussion about what to expect during or after the operation at all, and when she said she obviously wanted to discuss things with me she was ushered out of the door. I think I was parked outside for less than 15 minutes after dropping her at the door, by contrast when we originally visited Weston General hospital via the NHS we were with the clinician for at least half an hour! The money for this operation is from our life savings and hard earned, so needless to say I will be taking our money elsewhere!!

Engineered Delivery of Drive Sports Rider by Danny Lee. (OR 0768920)
He was friendly, polite, knew the product and gave a full demonstration of all I needed to know. Very professional

Had a botched operation by them. Complained, got told to seek legal advice, Couldn't afford it. Never use them again. Horrible place

Nemos review was spot on, comunication is nearly non existant,beware management wolves dressed as lambs

My Mother stayed at Larklands Ascot, and as far as Care was concerned she was extremely well looked after. However so she should have been, for the money we paid. However on the admin side ( via Head office of Care UK ) it has been a nightmare)..Despite the passing of my Mother on April 23rd 2020, here we are 4 months later and cannot get a correct invoice from them. They said they would check into queries and get back to me. That was probably about beginning of June and they still have not resolved them. When I chase them they are basically telling me to sort out their invoicing and are not the least bit interested. If I rated them on purely on Care I would give 4 and a half stars....On admin from head office I have great difficulty giving them a one

The worst nursing homes in the world!! Severely neglect their residents and numerous stories about neglect of residents and assaulting residents!!

DO NOT BE PART OF THIS CARE.UK!!!!!!!!
CUNTRY INDIVIDUALS!!!!

The training was the poorest I've experienced despite being the most time consuming, with the manual handling being particularly dangerously inadequate.

The culture is sterile, oppressive and money driven. The pay is below the average of the industry and breaks are unpaid to seemingly extract every ounce of profit. Thee staffing inadequate while expectation are high and management will not offer support in any situation.

While there did appear to be a desire to invest and train employees it appeared more to utilise what little talent they could retain resulting in the individual being overworked and poorly trained.

There was decent community outreach to bring entertainment however the everyday activities were poor with staff almost fearful to interact with residents least they get reprimanded creating a very sterile atmosphere, that's if one even has time to interact with residents due to paperwork.

With the inadequate training, over expectations and poor pay there is a large turnover of staff.