Carolina Carports and Metal Buildings Reviews 

Paid our deposit in August 19 and was told 4-6 weeks. Finally the first week in October I was told I had to send a picture of my slab before they could add me to the 4-6 week list. Then the 2nd week in November I was told Monday would be the install date but on Friday is was moved to Thursday. Then on Thursday I was told it wouldn't be until the afternoon and then in the afternoon I was told it would be the following Monday. Well they showed up Monday, thankfully but were 2 hours late. Once installed it looked great but I would never use them again. Terrible.

They are not reliable and I was TOLD TWO (2) TO FOUR (4) WEEKS FOR DRLIVERY. NOW THEY ARE SAYING 12 WEEKS. I HAVE PURCHASED 6 BUILDINGS FROM THEM. THIS IS MY LAST ONE!!!!!! I CANNOT AND WILLNOT RECCOMEND THIS COMPANY. JUST CHECK THEIR REVIEWS AND THAT TELLS THE STORY. THEY ARE NOT GOOD

We purchased a building, it was constructed at the beginning of August '2019 and on August 5, 2019 I called as we have a roof leak. They told us they would be there the 3rd week in August, never showed or called. I called numerous times only to be told they are trying to get a crew to come by to fix the leak. We are now over 2 months down the road, are being held up from moving forward with blown insulation in the ceiling all because of their lies, deception, false promises, no shows and the list goes on. Last week I called and ask to speak with the Company Owner and was told, "she doesn't talk to customers...that is what she has Managers to do". This company is horrible. Look at their BBB profile. So many complaints...just wish I had of looked at it before I purchased the building. But, the dealer we purchased it from is a great company, but they have no control over these fools that own and run this company. Beware of this circus that is full of foolish clowns. I hate for someone to be put in the position we are currently in. And to think we spent in excess of $23,500 to be treated like this. I know that a warranty with this company is not ever going to be honored should we experience integrity issues with the building, which is even more concerning. If I could take the building down, dump it all in front of their business and get a full refund I would in a heartbeat. Please do yourself a favor, go elsewhere for a building company if you are in the market for one.

The building itself is of better than average quality. The problem is with the sub-contractors they use for installation and service follow-up.

My building roof has leaked from the day they installed it. They have sent two different crews and the roof still leaks. It's been 9 months and my roof still leaks.

There have to be better options out there - keep looking.

Had a bad time with this company to install my carport, on and off, on and off, showed up with wrong product. If I knew I had to go through this I would of had some body else build me a cover. Really bad business

EXTREMELY DISAPPOINTED - VERY MISLEADING.
To begin, we were lied to about dates for installation several time. Finally showed up on Wednesday night at 11:00 PM - the night before Thanksgiving. From the outside the carport "looked" good but obviously was poorly installed. In April a small wind in a thunderstorm literally picked the carport up and of course was destroyed along with a NEW car only 6 months old. The ONLY response from Carolina... "turn in on your homeowners". This VERY misleading according to the advertisement for warranty against "wind" and this was a SMALL wind and no other damage even close. THINK before using Carolina.

After carport order was finalized they scheduled and had the carport installed within 2 weeks. They did a fantastic job! The carport looks great we are very pleased with their work! They did exactly what we wanted.

Worst company I have ever dealt with, way too many problems and issues to type it all out. Crew didn't have drawings, put 3 doors on the wrong side of the building, locksets on doors didn't operate, roof leaked in 2 places, threw trash from building in the woods behind my house, took 6 months to get a crew back, now it leaks worse than before, they screwed roof with a drill motor, no clutch, split all the rubber washers. Do not buy from them!

The Worst
Garbage company
If you live down south in the heat your garage will leak like a sieve.
They tightened the roofing screws to tight, all the rubber washers are broken or dry rotted.
Save your hard earned $$$$
Run away fast
They have illegals working for them.

I bought a 24’x26’ garage with 10’ eave height and I am extremely satisfied with the product. At the time I purchased this I had not read the dozens of bad reviews. When I read them I was worried. Yes they did reschedule and the scheduling process is frustrating. However the dealer I bought from was up front with me and told me in advance that frequently weather has an effect on scheduling. He also told me it may take 6 weeks to 90 days for the install. This helped me understand when it happened! That all being said, the building is of great quality and will serve me for many years to come and was at a great price! I would do it again!

Save yourself from a bad experience and buy elsewhere. Can't believe Richard Petty would be associated with this fraud called Carolina Carports . Their agent takes the down payment( not refundable) and reports your building will be installed in five weeks. Three months later no structure. When you call, they respond "we do not know when we will be able to do the installation." Excuses include there was a holiday, someone got sick, one of our installers got hurt, not enough sales in your area to schedule a trip , and the list goes on. This is not just a bad business they are a con artist .

I don’t often take the time to post negative reviews about businesses but with the complete lack of professionalism shown by CAROLINA CARPORTS, I hope to save someone else the hassle of dealing with them. I have been trying to get the $10,000 awning we purchased over 3 months ago installed for more than a month now and every time we are scheduled for installation, they call me and say that it is going to be at least another week before they can get to it which has happened multiple times. If I hadn’t already given them a couple thousand dollars, I would go somewhere else in a heartbeat. Please save yourself the trouble and shop elsewhere.

I can not believe how bad the rating of this company.I have the same complain,they keep rescheduling to deliver our order three times.They left a message that they will deliver on friday mid morning 11/17/17,they informed us again that they can not do it that day so they moved it on saturday which is today.We waited for the whole day for them to call.No call,no voicemail.We wanted to have the carport done before thanksgiving.Guess what! I am very ,very DISAPPOINTED!

Terrible company to work with! Takes Months to get building, you are not asked to schedule delivery time they tell you when they are coming with short notice, and the people on the phone are a joke to work with. Regret purchase.

I ordered a 20x26x8 ,they called and sett up delivery,day before delivery they called to cancel and reschedule for following day,they didn't show up for the install,i drove 400 miles from md to nc to meet them for the install,now they are saying I have to wait another 3 to 6 weeks.absolutly np consideration for the customer.apparently they have gotten too big.

If I could give zero stars I would. These people didn't show up 4 times in a row and it took months to finally get our carport. Then they didn't bring the braces with it. They refused to compensate for the lost time and trouble they caused us. DO NOT use this place!

I ordered a carport from Carports Central. I gave them a deposit. I get a phone call a week later from Carolina Carports to set up the install. It was for June 23 which was a Friday. They called two days before the date and stated that due to rain the are behind schedule and can not make it until the next day. I was going on vacation that day and could not have it install without me being there. While I was on vacation that week they called. My daughter called them back because I was unable to call on my vacation. They stated that they would not be able to install it until the week of July 17th. The next available date was July 21 after noon. I waited all day and no one showed. I get a phone call that night at 9:45pm. The person said they had truck problems and would have to reschedule and they would call me on Monday. Monday morning I called and now my install date is for July 31 or August 1st. I asked if they could make a special trip to install it and they could not. I am very upset because I had a $3000 lift install onto the slab where the carport is going and not it is sitting out in the rain for over three weeks.

HORRIBLE experience with Carolina Carports!! Buy your shed/garage/carport anywhere else!! We had our enclosed carport (converted to a large storage shed at a cost of over $3000) professionally installed by a sub contractor for Carolina Carports on 5/12/16. In January, 2017, after several days of heavy rain, we discovered that the roof was leaking, badly, damaging the items below. We immediately contacted the company. After several days of leaving unanswered e-mails and voice mail messages, we finally got a response that they would not cover any cost to have the subcontractor come back out or any repairs needed. This shed was only 8 months old and the company would not stand behind their product or installation. Run, don't walk, from buying anything from this company!