We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family. 100... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My advisor spent quality time with me explaining every single item clearly and making sure I understand everything about all options available to me. No big words, just simple and plain English. She w... Toon meer
Bedrijf heeft geantwoord
The Advisor, Nathan Smith, was first class. He explained the policy details to me clearly and checked to make sure I fully understood the policy requirements. The documents were with me within an hou... Toon meer
Bedrijf heeft geantwoord
It was a good experience from the first person we talked (Millie) she then passed us onto (Katy) who led us through the process professionally and patiently she was more than helpful. We then pas... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bedrijfsverzekeringsmaatschappij
- Verzekeringsmakelaar
- Belangrijke persoonverzekeringsmaatschappij
- Tussenpersoon voor levensverzekeringen
- Persoonsverzekeringsmaatschappij
- Aandeelhoudersbeschermingsbedrijf
Geschreven door het bedrijf
Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.
Caspian Insurance
Geschreven door het bedrijf
- Financial Protection For Your Family's Future
- At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.
Experts in Life Insurance
Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.
Contactgegevens
Tower 12, 18-22 Bridge Street, Spinningfields, M3 3BZ, Manchester, Verenigd Koninkrijk
- 0808 275 0584
- info@caspianinsurance.co.uk
- www.caspianinsurance.co.uk
4,9
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a really positive experience with…
I had a really positive experience with Caspian Insurance. They helped me change my insurance policy and made the whole process really straightforward. Katy, who I spoke to, was especially helpful and friendly she explained everything clearly and made sure I understood my options without any pressure.
Great service and very easy to deal with, would definitely recommend
17 maart 2026
Review zonder uitnodiging
Antwoord van Caspian Insurance
Hi Shannon,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Very good customer service
Very good customer service. Luke made everything simple and easy to understand.
17 maart 2026
Antwoord van Caspian Insurance
Hi Joseph,
thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Great service
easy, quick and great service. Robyn Nicholls was handling our request and did so in a professional and effective manner. She explained everything incredibly simply and would highly recommend Caspian and Robyn. Many thanks
17 maart 2026
Review zonder uitnodiging
Antwoord van Caspian Insurance
Hi Jack,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
It is the sales person Liam who is a…
It is the sales person Liam who is a great , professional and knowledgeable man. He did a great job. Bravo to him
16 maart 2026
Antwoord van Caspian Insurance
Hi Sim,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Profesional service
Profesional service, not pushy, patiently explained options and was thorough in asking questions.
16 maart 2026
Antwoord van Caspian Insurance
Hi Adaora,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Great deal, smooth service.
Knowledgeable staff member, Lewis was polite and got me a great deal.
12 maart 2026
Antwoord van Caspian Insurance
Hi Harvinder,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Katy was very helpful in finding the…
Katy was very helpful in finding the perfect insurance plan for us. She explained everything clearly and was extremely understanding.
13 maart 2026
Antwoord van Caspian Insurance
Hi Monish,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Thank you Nathan
Putting your finances in order can be a daunting task but Nathan Smith gave excellent advice and made the long process of applying for life insurance so much easier. Thank you Nathan
11 maart 2026
Review zonder uitnodiging
Antwoord van Caspian Insurance
Hi Donita,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Antwoord van Caspian Insurance
Hi Carol,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Poor customer service!
Price promise failure.
Took out life insurance policy with alleged price promise that the monthly payments would never increase. However not so, every year the policy has increased, currently double the price than originally agreed.
Despite complaints by email and telephone. Im still waiting on resolve.
In process of cancelling policy!
3 maart 2026
Review zonder uitnodiging
Antwoord van Caspian Insurance
Hi Joyce,
Thank you for your review. We’re sorry to hear that you’re unhappy with your experience.
Your policy includes an indexation option, which increases the level of cover each year to help maintain its value over time. When the level of cover increases, the monthly premium also increases in line with the updated level of cover and the policy terms. We will be in contact today.
Reneiss,
Caspian Customer Care Team
Antwoord van Caspian Insurance
Hi Irene,
Thank you for taking the time to leave us a 5-star review!
Reneiss,
Caspian Customer Care Team
Kegal good ambassador but too many…
Kegal good ambassador but too many emails to cope with
3 maart 2026
Antwoord van Caspian Insurance
Hi William,
We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know.
Reneiss,
Caspian Customer Care Team
Highly recommend
Robyn explained everything so clearly and was super patient. Would highly recommend caspian. I received the best cover possible and with ease.
5 maart 2026
Antwoord van Caspian Insurance
Hi Kieva,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Fantastic Experience
James was absoultely lovely couldnt have asked for a nicer person the process was simple and understandable
Im very happy to be with such a fantastic company.
5 maart 2026
Antwoord van Caspian Insurance
Hi Aaron,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Craig was extremely helpful in…
Craig was extremely helpful in organising my policy for me, explained everything clearly. Friendy, professional and polite.
Made the whole process easy.
23 februari 2026
Antwoord van Caspian Insurance
Hi Lynsey,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Carl Thompson in Customer Service was a…
Carl Thompson in Customer Service was a very exceptional insurance guy who helped me in every way possible to get a life cover. It took us a few months to get there because of retrieving medical reports etc, but he managed to find me a broker who accepted my application. Very satisfied and will recommend to anyone who is thinking of taking life cover.
4 maart 2026
Review zonder uitnodiging
Antwoord van Caspian Insurance
Hello Summer,
Thanks for leaving us a 5-star review!
We are really glad to hear that Carl was able to help and find the right insurance for your circumstances, and that you were happy with our overall service!
Jake
Caspian Customer Care Team
I had a teams call with the lovely Mishel
I had a teams call tonight with the lovely Mishel what an asset to any company thankyou for being so warm and Friendly.
2 maart 2026
Antwoord van Caspian Insurance
Hi Thomas,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
Sean was very attentive and patient…
Sean was very attentive and patient allthe way through and ended up saving me money on an unnecessary poligy
2 maart 2026
Antwoord van Caspian Insurance
Hi Charles,
It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!
Reneiss,
Caspian Customer Care Team
Nathan Smith guided us through the…
Nathan Smith guided us through the process. He was very helpful and efficient. He took time understanding our needs and suggested relevant products.
27 februari 2026
Antwoord van Caspian Insurance
Hi Nupur,
We are so glad you are happy with our service. Thank you for your 5-star review!
Reneiss,
Caspian Customer Care Team
Caspian insurance
Myself and my partner recently used Caspian insurance to take out a new policy. Robbie Wilkinson was incredibly helpful and informative, guiding us through the process with such a friendly and personal touch. Thank you again Robbie!
26 februari 2026
Review zonder uitnodiging
Antwoord van Caspian Insurance
Hi Florence,
We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
Reneiss,
Caspian Customer Care Team
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