I am delighted with the bath - I placed the order and chose a bespoke colour from Farrow and Ball. The bath was delivered within the expected time frame . The bath and accessories arrived well wrappe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Communication and delivery were fine. The item ordered was a enamel bath plug with the cast iron bath company branding which looked nice and well made. However it was too small for the bath waste by... Toon meer
Bedrijf heeft geantwoord
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Toon meer
Bedrijf heeft geantwoord
Great service as always from The Cast Iron Bath Company. Bought our cast iron bath from them back in 2015 for our Reno and then another in 2018 for another house. Had an issue with some taps and the r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Cast Iron Bath Company
Geschreven door het bedrijf
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Contactgegevens
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Verenigd Koninkrijk
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Uitstekend
555 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had only good experience with the…
I had only good experience with the company, changing damaged items,very impressive customer service
23 maart 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
I have ordered a number of items from…
I have ordered a number of items from cast iron bath co. A bath , shower, taps etc. great quality, good value and very helpful team
13 maart 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent service
Easy to order
Arrived in expected time slot
Beautiful bath painted in colour of my choosing .
All fabulous
Many thanks
25 maart 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent delivery service and very…
Excellent delivery service and very helpful staff on the end of the phone when needed.
11 maart 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great service, helpful staff
25 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great customer service on the telephone…
Great customer service on the telephone very helpful however when the overflow arrived it needed quite a bit of alteration and adjustments
19 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you very much for your kind comments about our customer service team — we are delighted to hear you are happy with our service.
With regard to the overflow, it is quite common for these to require some adjustment during installation. Bath overflows and wastes are not completely universal, as fitting requirements can vary depending on the bath’s thickness, design, and overflow positioning.
If you ever need any guidance during installation, our team is always happy to help.
Customer sales and after sales enquires…
Customer sales and after sales enquires were excellent . Staff were informative and extremely helpful x
11 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Highly recommend!
Becca has been an absolute standout throughout our entire bathroom renovation. From the very first interaction, she was warm, professional, and incredibly responsive. No matter how many questions I had, she replied quickly and thoughtfully, which made a complex renovation feel far more manageable. Her communication alone set the tone for what has easily been the best experience we’ve had with any company during this process.
Beyond Becca’s exceptional support, the products themselves are beautifully made and clearly high quality. Shipping was also impressively fast coming from the UK to Canada and reliable, which was such a relief. On top of that, the pricing is very reasonable, especially considering the level of craftsmanship and service provided.
We were so pleased that we’ve already placed a second order, and it certainly won’t be our last. I highly recommend working with this company on any projects you may have! I hope they come out with a kitchen collection soon.
19 februari 2026
Review zonder uitnodiging
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Becca and the team. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Beautiful product and very good service…
Beautiful product and very good service and communication.
3 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Amazing customer service
Amazing customer service. Couldn’t have been more helpful with any questions I had and even after I damaged a part they replaced it for me straight away! Will definitely repurchase
13 februari 2026
Review zonder uitnodiging
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent to work with
Excellent to work with, always kept in the loop with progress & delivery.
Very professional and good products.
3 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Lovely bathroom equipment and very nice…
Lovely bathroom equipment and very nice team
2 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of our products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Everything was good
6 februari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Replacement Part
Sophie was able to locate the part we needed for our heated towel rail, which we had purchased from CIB 12 years ago and had no identification information, with great speed and at a fair price. The part arrived speedily and in good order.
29 januari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Sophie and the team. We really appreciate you taking the time to leave your positive feedback!
I am delighted with my new bath
I am delighted with my new bath. The original delivery date was earlier than I had anticipated but the company twice postponed delivery at my request so I didn't have to store it at home before I was ready. Customer service was therefore excellent and the quality of the bath is fabulousl
29 januari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of our products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Harriet did her best to get my delivery…
Harriet did her best to get my delivery here on time 10/10!!
29 januari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Harriet. We will pass your feedback onto her. We really appreciate you taking the time to leave your positive feedback!
The basin taps arrived beautifully…
The basin taps arrived beautifully wrapped and as expected. Would purchase products from you again.
26 januari 2026
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the basin taps you purchased. We really appreciate you taking the time to leave your positive feedback!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.