Castle Green Homes Reviews 

I came in recently to view the show homes in Rossett and was very impressed with everything.
Ellis was professional, friendly and helpful providing all the information I needed on any questions I asked without pressure, thank you

Great experience at Castle Green, visited here and was greeted by Ellis who was so lovely and polite and talked me through everything I needed to know about buying my first home, she made me feel at ease and was happy to answer any of my questions and show me around. Definitely recommend visiting here for your new home! Thanks again Ellis ☺️

We’ve had a fantastic experience with Sally at Gladstone Grange throughout the process of reserving our new Stratford home.

Sally has been incredibly helpful, professional and approachable from the very beginning. She’s taken the time to talk us through the purchase process, answer all of our questions and keep everything moving along, which has made what can be a stressful process feel much easier.

Nothing has ever been too much trouble, and we’ve really appreciated her honesty, responsiveness and support throughout. She’s been a real credit to the team at Gladstone Grange.

We’re really looking forward to moving into our new home and would definitely recommend Sally to anyone considering buying at the development.

Sally was professional, friendly and warm. She was very helpful providing all the information we needed
without pressure, thank you!

We have recently reserved our new home with Castle Green and I can wholeheartedly say that we have been looked after so well from the very beginning. Our Sales Advisor, Ellis, has been amazing throughout, she is always so friendly, approachable and incredibly helpful. We call in regularly and nothing ever feels like too much trouble; she is always happy to answer any questions we have and keeps us informed and reassured throughout the process.

The whole experience so far has been really positive, and Ellis has made such an exciting time even more enjoyable for us. We’re now really looking forward to the next stages and, of course, moving into our new home!

Due to build timings we had to rush to make our upgrade choices super quick. The team were friendly and accommodating helping us through the process during multiple visits to the show homes over a short period

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I couldn’t recommend Castle Green Homes enough! The care and dedication shown by the team is fantastic, and you can really see how much they genuinely care about the people they look after. Everyone is so friendly, professional and welcoming.

I came to see the show homes at Trevalyn Place. Ellis was very helpful, friendly and polite. She explained the whole home buying process as a first time buyer. She was a massive help! Thankyou for all your help😊

Ellis put me in touch with a Solicitor and Mortgage Advisor which has really helped . It has been a really quick process from negotiation to securing the plot two days !!! Big decisions and Ellis helped me navigate the portal and looking forward to choosing bathroom / kitchen / flooring stuff at the weekend with her 😊

The manager went out of her way to meet us on a Saturday as we were going away during the week and showed us properties that was for sale

Fiona and Steve are very friendly , professional , and very helpful make as feel very welcome , they go over and above to help the customers with all the tasks

I came along with my mum with regards about putting a deposit down for my future home, Ellis was fantastic, very accommodating and helpful while making making sure my mum understood the process and timelines.

Hilary has been absolutely outstanding throughout the whole process.

From the very beginning, nothing has ever been too much trouble. We’ve probably peppered her with more questions than most, but she has always been incredibly patient, helpful and responsive, taking the time to make sure we had all the information we needed.

Having visited and spoken with a number of different housebuilders, Hilary genuinely set the benchmark for the level of service we expected. The difference was noticeable, and she was a big part of the reason we ultimately chose to buy our home with Castle Green.

Buying a new home is a huge decision, and the service Hilary provided from our very first visit gave us real confidence in Castle Green. We felt that if this was the standard of care at the very beginning of the process, we could trust that we would be looked after throughout the rest of our journey.

Hilary is an absolute credit to Castle Green and thoroughly deserves the recognition. We couldn’t have asked for a better experience so far.

We have had a fantastic experience with Hilary at Castle Green Homes. From the very beginning of our purchase of the Chatsworth, Hilary has been incredibly helpful, approachable and patient, guiding us through every step of the process.

She has gone above and beyond to help us understand all of the options available and has worked with us to get everything exactly how we want it. Nothing has ever been too much trouble, and she has always been happy to answer our questions and help us make the right choices.

Buying a new home can be a daunting process, but having someone as helpful and knowledgeable as Hilary has made the whole experience so much easier and more enjoyable.

A huge thank you to Hilary for all her help so far — we really appreciate it and couldn't ask for better support. Highly recommended! ⭐⭐⭐⭐⭐

Kelly was really helpful when we enquired about the development and let us walk around not feeling pressured.

My husband and I recently visited the site at Gladstone Grange in Hawarden and although there were no show homes ready to view we were extremely impressed by Carol who was on site that day. She could not have been more welcoming and helpful. She showed us the layout of the site and the homes to be built and was able to answer our questions regarding house styles and fittings. We were both really impressed with what we saw. The location is lovely and the site layout looks well thought out with plenty of open green spaces. The house designs are perfect for modern day living with lots of choice on size etc. We felt that Carol was a great asset to the company. We will be going back.

I’ve been really impressed with the sales team throughout my new home purchase. They’ve been incredibly helpful, friendly and knowledgeable, always taking the time to answer my questions without ever being pushy. They’ve made the whole process feel straightforward and stress-free, and I’ve felt well supported every step of the way.

Pam & Rhianna were super helpful and accommodating. We were treated a lot better than any of the other developers that we had enquired with and I cannot recommend them highly enough.

I would avoid this company based on my experience. The aftercare has been extremely disappointing.

I moved into my property over a year ago and immediately raised concerns about creaking floorboards and the internal walls, which seem exceptionally thin. Although some work was carried out, the problems have never been properly resolved.

I was then told to take the matter up with Torus, but unfortunately my experience with them has been just as disappointing. Communication has been poor, responses have been slow, and despite these issues being ongoing for over a year, I am still waiting for a proper resolution.

Buying a new-build home comes with the expectation that genuine defects will be addressed promptly and professionally. Sadly, that has not been my experience.

We couldn't be happier with our experience with Castle Green, Bridgewater View, Daresbury Garden Village so far. The service and support we’ve received throughout the process have been extremely good.

A huge thank you to Hilary for all her help, support, and guidance right from our initial visit and reservation, all the way to exchanging contracts today. She has made the whole process smooth and stress-free.

We also had our 'Meet the Builder' event on Friday, and Jake was fantastic. He took the time to walk us both through the property, give us a detailed update on the house build status, and answer every question we had. He even shared some brilliant, practical advice for us moving forward, which we really appreciated.

Top-marks service all round—we’re really looking forward to the next steps.

Ellis & Kelly were super helpful and supportive during our sale and move to Trevalyn Meadows. All house moves are stressful, but it was great having them there to help with our process - it really felt like we had an extra resource to assist us. Thank you both. Now we're settling in after much unpacking, we're still reassured by the great after-sales help and love our new home.