Caterer Reviews 

197
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sophia was really helpful when I needed to resolve a technical issue. She resolved the problem quickly and went above and beyond to offer additional information about showcasing our vacancy. Excelle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nat & Tatjana have delivered on everything we have asked for. Especially on bespoke data requests. They have gone out of their way to understand we are using the job board to its full potential, even... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

what a nice feeling to have a strong platform in your back! Catrere its my main source of elite applications, easy to use, popular and 100% hospitality oriented! thanks to Louise Hitra our account m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jay has been amazing as our account manager at Caterer! As the Head of Talent at San Carlo, I’ve had a fantastic experience using the job board thanks to her. Jay always makes sure we get the mos... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wervings- en selectiebureau

Geschreven door het bedrijf

Hospitality jobs throughout the UK and Ireland. Caterer.com is the UKs largest hospitality job board with thousands of job vacancies in hotels, restaurants, pubs and bars.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

197 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(197)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Great customer service

Great customer service, very friendly, resolved my query quickly and efficiently

4 oktober 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Kathy!
We are very pleased to have been able to resolve your query quickly!
We're also happy that you took some time out to leave us your review, it means a lot to us.
If there is anything else that we are able to support or assist you with, please do let us know.
Kind regards,

Romolo

Beoordeeld met 5 van de 5 sterren

Great!

Joanna Hnat was great at training and was so patient as i had so many tech issues! kept checking in that i understood and sent over all materials to have after the training.

3 oktober 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Nieve,

We really appreciate you taking the time to leave us a review. We're glad you found our webinars informative and we hope you gained some insight on all the wonderful features we offer. Hopefully we'll see you again for future sessions.

Kind Regards,
Hamid.

Beoordeeld met 5 van de 5 sterren

Query

I had an issue with receiving receipt of payment and Sarah Smith was extremely patient and helpful and resolved my issue within minutes. Sarah was a pleasure to deal with. Thank you.

2 oktober 2023
Review zonder uitnodiging
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Antwoord van Caterer

Hi Michelle,

We appreciate your feedback! It's wonderful to hear that Sarah Smith provided you with excellent assistance and resolved your payment receipt issue promptly. We take pride in our team's dedication to customer satisfaction, and your kind words are a testament to their hard work. If you ever have more questions or require further support, please feel free to reach out. We're here to help!

Best regards,
Mohammad

Beoordeeld met 5 van de 5 sterren

Great customer service

Caterer.com is a great platform for recruitment.

I had one issue only with the online system. When I called the customer service, Kirsty was very helpful and found a solution to my problem immediately!

2 oktober 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Ivana,

Thank you for your positive feedback! We're delighted to hear that Caterer.com has been a great platform for your recruitment needs. We also appreciate your acknowledgment of Kirsty's helpful and prompt assistance in resolving your online system issue. If you ever encounter more questions or require further support, please don't hesitate to reach out. We're here to assist you!

Best regards,
Mohammad

Beoordeeld met 5 van de 5 sterren

A very useful tool and great support…

A very useful tool and great support from the team

26 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Tunde,

Thank you for leaving this feedback for the training with Zubair,

If you require anything further please do reach out to the team.

Kind regards,
Mohammad

Beoordeeld met 5 van de 5 sterren

Nat & Tatjana have delivered on…

Nat & Tatjana have delivered on everything we have asked for. Especially on bespoke data requests. They have gone out of their way to understand we are using the job board to its full potential, even coming out at short notice for extra training.
Caterer remains one of our best sources of candidates and I'm grateful to these to for making sure that's the case.

26 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Abi,

We truly appreciate your feedback! It's wonderful to hear that Nat and Tatjana have consistently met your needs, including handling bespoke data requests and ensuring you make the most of our job board. Their dedication, including providing extra training on short notice, is commendable. We're thrilled that Caterer remains one of your top sources for candidates, and we're grateful to Nat and Tatjana for their role in achieving this. If you have any more requests or questions in the future, please feel free to reach out. Thank you for your ongoing partnership!

Kind regards,

Mohammad

Beoordeeld met 5 van de 5 sterren

Lovely people and great customer service

6 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Chidubem,

Thank you for leaving this feedback for Natalie, She really is amazing!

Great to hear about the great customer service you have been receiving.

Please get in touch if you need anything further.

Kind regards,.
Kerry

Beoordeeld met 5 van de 5 sterren

Will and Adam look after our account…

Will and Adam look after our account and they've been doing an amazing job. If you are looking for a place that will make you feel looked after, look no further!

19 september 2023
Review zonder uitnodiging
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Antwoord van Caterer

Hi Tiziana,

Thanks for taking the time to leave this review. I will make sure your feedback is passed onto Will and Adam.

If you need anything at all please do get in touch with the team.

Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

A brilliant board & wonderful team!

We've been advertising with Caterer for many years now and continue to be impressed, namely with the;

- Quality and number of responses
- Customer support
- Account Management team

The team have become an extended version of our own, always on hand, genuinely wanting to help us maximise our return and always with a smile. An especially big thank you to Brad and Tatjana!

18 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hiya,

Thank you for leaving this review for the continued support you have been receiving from Caterer.

Really appreciate the feedback,

Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

i called caterer

i called caterer, and i was asking about getting a Job
despite my inquiry was wrong compairing to what the company is offering as service....

But Paul was so kind, he really took time to listen to me and after he explain to me very well how it works online, between job posters and job seekers... i was so impress and he even send me a list of job in my area... really i have learn something from him... thanks a lot for being there for us... really appreciate it.

15 september 2023
Review zonder uitnodiging
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Antwoord van Caterer

Hi Djino,

Thank you for leaving this review for Paul, so glad he was able to assist you.
If you need anything else at all please do get in touch with any of the team.

Kind regards.
Cathy

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect, helpful

12 september 2023
Review zonder uitnodiging
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Antwoord van Caterer

Hi Séverine,

Thank you for taking the time to leave a review for the help received.

Kind regards,
Cathy

Beoordeeld met 5 van de 5 sterren

Great Experience

I have worked with Caterer for a few years, which has been a pleasure. Very dedicated staff and account managers are always available to advise and keep me informed about the latest trends in the recruitment market!

6 september 2023
Review zonder uitnodiging
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Antwoord van Caterer

Thank you very much for this review!
We are happy to keep you informed and please let us know if there is anything else we could do for you,
Kind regards,
Romolo

Beoordeeld met 5 van de 5 sterren

Catherine was very helpful

Catherine was very helpful. Very straight forward and clear passing the message and all the important points. You can trust. Thank you

6 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Thank you very much for the review!
We are pleased that the training with Catherine was so helpful, if you have any further questions, do reach out!
Thank you,
Romolo

Beoordeeld met 5 van de 5 sterren

Outstanding service

Spoke with Sofia this morning and she was brilliant.
Resolved everything i needed her to resolve, and walked me through the answers of every question i had.
Perfect!

5 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hiya,

Thank you for sharing your feedback for Sofia, She really is fabulous!

Great to see she was able to resolve your issue.

If you need anything else, Please do get in touch.

Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

Jay & Jess have been brilliant

Jay & Jess have been brilliant. The insights that they have provided have been really useful. I also appreciate the review meetings and ideas that are generated from these. A great experience to date and I’m looking forward to continuing the great work. Thank you both!

1 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hiya,

Thank you for leaving this review for Jay & Jess, It's great to hear about the experience you have received whilst using Caterer.

If you need any further support please do get in touch.

Kind regards,
Kerry

Beoordeeld met 1 van de 5 sterren

Gone downhill a lot over the years

Gone downhill a lot over the years. Now when you search for jobs it can barely manage to give us what we ask for. We search a specific area, salary and job title and Caterer is never able to give all those things. Therefore obsolete and no use to us
Signing up for an account is the worst part as you will be inundated with nonsense emails and completely pointless jobs, its like a major spamming session all in 10 minutes of signing up. Then you have to go into your account and turn off all the emails and job matches (that don't match anything you were looking for) they will send or recommend insulting jobs you did 40 years ago while in training just to waste your time.
I think its owned by Monster who ruined many job sites including the UK Government jobseekers site which many in the UK mock as a disaster because it is so unusable

1 september 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Paul,

Thank you for getting in touch, I'm sorry to hear of your experience so far.

I apologise that you are not receiving relevant results from our job notifications, these are sent automatically by our system. We are constantly working on improving our algorithm and appreciate your feedback on this service. 
If you aren't receiving relevant notifications, this will be due to the fact no directly related work is available in your specified area however the system will always send notifications rather than sending no results. 
  
You may find it more useful to sign up to ‘Instant Job Match’ 
‘Instant Job Match’ will only match jobs that are directly related to your search specifications. You will receive less notifications, however the emails you do receive will be more accurate to your desired job.

If you require any assistance with you account please do get in touch with the customer service team and we will be more than happy to help.

Kind regards,
Cathy

Beoordeeld met 5 van de 5 sterren

what a nice feeling to have a strong…

what a nice feeling to have a strong platform in your back! Catrere its my main source of elite applications, easy to use, popular and 100% hospitality oriented!
thanks to Louise Hitra our account manager who demonstrated high level of commitment to our account and provide us with the necessary business reports we need to analyse the recruitments process in town. thanks to all Catere team.

24 augustus 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Basel,

Thank you for taking the time to leave us this review.

We are really pleased to hear you have had such a positive experience with us at Totaljobs and will be sure to pass your lovely feedback on to Louise your account manager.

If you need any further assistance, please don't hesitate to reach out to us.

Kind regards,
Cathy

Beoordeeld met 5 van de 5 sterren

Alan & Steph thanks for all the support!

I have worked with Caterer.com for years and cannot recommend their services enough. Our superstars Alan and Stephanie have a laser eye on all sorts of ways to support our Talent attraction strategies needs and their progressive business views are on point. I have been in the hospitality recruitment space for almost 10 years, and I can confirm that Caterer.com is the best job board in the UK by far. Kudos to Alan, Stephanie and the Caterer team #topclass

24 augustus 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Erika,

We really appreciate you taking the time to leave us a review. We're so happy to hear you received the excellent customer service we pride ourselves on. If you need any further support please get in touch we're always happy to help.

Kind Regards,
Cathy

Beoordeeld met 5 van de 5 sterren

Amazing Support

Gemma and Junior have been super helpful in optimising our account and helping us to be more strategic with our recruitment.

They are great at supporting with recommendations when it comes hard-to-fill vacancies and helping us find great quality candidates!

They're always on hand to help and nothing is ever too much trouble.

22 augustus 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hiya!

Thank you for sharing your fantastic feedback! I'm glad to hear that you found Gemma and Junior to be helpful.
I agree they are exceptional in their role and consistently prioritize our customers' best interests.

If you need any further assistance, please don't hesitate to reach out to us.

Kind regards,
Cathy

Beoordeeld met 5 van de 5 sterren

Caterer is great

Caterer is great, I love the CV Database the best - it allows you to customise your search for candidates, and select the best suited candidates for the role. There are new candidates daily on the platform.
The customer service from our Client Managers Alan and Steph is second to none.

22 augustus 2023
Review zonder uitnodiging
Logo Caterer

Antwoord van Caterer

Hi Cat,
Thank you for sharing your experience!

Its great news to hear of the relationship between you and your account manager. At Caterer, we strive to deliver our customers the best possible service, so to read this review will make your account manager very happy.

If you have more questions or need further assistance don't hesitate to reach out. We're here to help you succeed and find the right opportunities!

Kind regards,
Cathy

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