Expert Boilers Reviews 

Based on my experience, I would not recommend this company or engineer, Vicky Davis. Ms Davis attended my property to carry out a gas certificate. She blocked the whole gas without providing the testing outcome or clear explanations, sending a quote of £325.59 for the replacement of a gasket seal and electrodes.

After leaving, Ms Davis did not respond to my attempts to obtain further information or arrange the repair. The issue was eventually resolved 8 days later. During that period, my tenant's family, including 2 young children, was left without heating and hot water. This caused significant inconvenience and distress.

I sought advice and quotations from 3 other gas engineers. Each advised that the repair should take about one hour and provided estimates of around £100, which was substantially lower than the quotation I received. After Vicky repaired, I have not got a valid Gas Certificate yet for months,

I was also concerned that Ms Davis attended the property on one occasion without prior notice.

I also found the company's business information unclear. The website expertboilers.com appears to be linked to CCS GAS LIMITED. However, my own enquiries also identified company number 09132996, which is registered as 44 Bytes Ltd and has an SIC classification relating to IT activities rather than gas engineering services.

Overall, I am dissatisfied with the service provided, the delays in communication, the length of time taken to resolve the issue, and the impact this had on my tenants

Complete nightmare customer service, rude unprofessional amateurs

I had a boiler installed by David, he was very efficient and good at his job. I was happy at the time of installation. When I had to get in contact with him, he was friendly. If I had to give a review for this experience, it would have been 5*, no doubt.

However, the after service with Craig (the other partner according to the website) was appalling. He made an appointment to fix the issues and that was a struggle to make as he kept providing rebuttal saying the issue was our fault. He was incredibly rude. And before he claims that this is a fake review, as he has done with another review, it is not.

The boiler still has an issue and to this day, nobody has come to help.

Thermostat is broken so I tried to contact but their email bounces back, phone number is not in service and no other contact details on their website!

Added - I have a Thermostat (personal home use) with contact details for Expert Boilers as 01277560407 and email address confirmed by the website expertboilers.com

Craig and his team are very reliable, prompt and deliver very good quality installation and service. Would highly recommend them.

Excellent company. Workmanship is out of this world and very tidy way of working. Dave and Harley were excellent in replacing my boiler. I very highly recommend these guys in any gas or boiler replacement needs. Brilliant thank you.

Chan.

It was a great experience from start to finish. Craig and Jake arrived on time, straight to work and were finished in good time, explained everything and cleaned up everything. Highly recommended.

Great service from start to finish would definitely recommend CCS Gas Limited

Fantastic reponce very friendly & professionalhighly recommend,

Prompt, thorough and professional. Great customer services. Definitely would recommend. Thanks Craig!

Great company. Installed a new boiler at my uncles flat in Tottenham, did a great job. Keen price too.

Very impressed with the professional and friendly service. They were extremely efficient and competitively priced - will definitely recommend!

Had several issues with other heating companies. Phoned CCS after being recommended and they had an engineer round within 6hrs of calling and had the problem fixed by the end of the day.. top job!!

I asked Craig and his colleagues to isolate a few pipes and re locate rads/ boiler. All work was carried out to a high standard, carried out promptly and with no fuss. Would highly recomend

I have used Craig and the team to previously install and subsequently service my boiler. I also used them to install a shower. They are always polite, attentive and prompt. I cannot recommend them highly enough.