Chadwick Lawrence Reviews 

So far, so good, their form checking service for court paperwork was very easy to use and went without a hitch, won't know for a while if the things they advised were acceptable to the courts.

This service was asked to do an advance , instead they completed a remortgage and the advance , despite this being clear when we instructed them. They would not change the fee despite it being their fault . We had already remortgage prior to them being involved .
The advance should of took weeks but the whole situation took 3 months , I had to pay out more money for certain services because they would not touch our case for another week- emails would come back saying “ we will review you case next week” despite the urgency - money coming out of our pockets , they did not care ! We had 3 workers assigned to us through out this time , no consistency , horrible , financially and stressful situation they had put us through for something that should of been completed within a couple of- to a few weeks. We had u a hot emails sent our way when we was first in contact with this company as our education around the process was not great so when asking questions / advice , we was met with abruptness and then a change of worker . Overall this is a not a firm I advise anyone to use , absolutely disgusted with them as a business / service , no care for the client and their financially situation or even caring to sort any issues out . Please use a different service

My experience with Chadwick Lawrence handling my remortgage has been extremely disappointing.

Throughout the transaction, I have repeatedly had to chase answers to important questions concerning the lender's requirements and mortgage documentation. Questions have frequently been misunderstood, only partially answered or left unresolved, requiring me to explain the same issues multiple times.

One particularly concerning example involved a specific clause in the mortgage deed. Despite identifying the clause and quoting its exact wording, the response appeared to address an entirely different provision.

I have also experienced unexpected additional charges. Despite specifically querying potential fees before proceeding, and receiving a transaction-specific assessment of likely additional costs, a further £300 lender-related fee was subsequently introduced without an adequate explanation.

Most recently, I was asked whether signed mortgage documents might have been lost in the post, despite having already explained in writing why I was awaiting important clarifications before signing them.

The overall experience has involved considerable unnecessary correspondence, frustration and delays. I have increasingly found myself having to manage and chase matters that I would reasonably expect my conveyancer to handle.

I have now submitted a formal complaint, supported by detailed documentary evidence, and requested that the transaction be reassigned to a suitably experienced conveyancer.

**My complaint is currently awaiting a substantive response. I genuinely hope the firm takes the concerns seriously, addresses the outstanding issues and restores my confidence. I will update this review fairly to reflect how the situation is handled.**

Unfortunately, based on the service received to date, I cannot recommend Chadwick Lawrence.

Amanda A and Beverley A handled our purchase and we are happy to have completed as a first time buyer within a short period of 2 months (we completed in 6 weeks after instructing them to begin searches). Our experience was great and smooth, we’re definitely glad we used Chadwick Lawrence LLP.

Excellent service

I was very happy with initial contact and follow through. There was an urgency to prepare my will and everything was delivered and dealt with on schedule.

Fantastic experience using Chadwick Lawrence for the purchase of our first home. Our conveyancer Rhianne Harris was very thorough, efficient and helpful. We couldn’t have asked for anything more. She made the whole process very smooth and after hearing from everyone how stressful buying a house is she totally put us at ease with her capability to resolve any queries quickly. Communication has been consistent and transparent. Would highly recommend and thanks once again.

To be honest they are not ones I would use. I was purchasing a property i paid for the searches granted they wanted to know my source of fund but I was not willing to do that online until.i received my formal mortgage offer. The sellers decided to withdraw from selling the property and remark it. It was not my decision to pull out. I was then sent a bill for 60%of the cost of fees. Whilst they were dealing with the case they were very very slow at replying to messages and emails but when i told them that the sale wasnt going ahead I couldnt get through on the phone the minute I sent a message and email i got a response within 5 minute. Amazing when they wanted their money how quick they replied. The conveyancer was also not an actual conveyancer but a case handler. I only went with them because they were recommended by the mortgage broker

AVOID AT ALL COSTS. I cannot express how disgusted I have been with this firm, the stress they caused me in buying my property has been off the scale. 8 MONTHS for an empty property with zero chain is a joke and what you’ll get if you go with Chadwick Lawrence. First off, it took them 2 months to even start working on my case after it was opened, the conveyancer Zoe Hayman who I was told works from home, was absolutely useless. Absolutely ZERO communication despite sending her regular emails, phone calls, messages on the Chadwick Lawrence app. The times I called through to the escalation team I was constantly fobbed off saying she was either on holiday or on lunch. Her total incompetence and lack of communication led to my mortgage offer expiring after 6 months, which had to be extended, and even then was only completed within hours of that extension expiring. They then mysteriously took Zoe off the case and replaced her with other conveyancers. Aimee Dixon was good and communicated regularly so credit to her. But even on the final hours I had issues with a different conveyancer - they didn’t even bother to check the price I purchased the property for and drafted up the papers as the advertised price, leaving me to have to transfer an extra £500 with a few hours left before the mortgage extension would expire and thus collapse the entire completion process - only to be smugly told by the receptionist “well they’re on their lunch break and everyone’s entitled to eat” - she genuinely said that hours before I could’ve lost my property altogether! I have never dealt with such a disgrace of a company with such lack of respect for their customers. Do not give this firm any business, your heart rate and stress levels will thank you.

Helped with a deed of trust. Straightforward instructions and process. Everything was done in a timely manner!

Tom Grice was our solicitor.
He was very kind , helpful , empathic and trusted him the whole time he help with POA’ s . He made a daunting process as stress free as possible.
Wouldn’t hesitate to use him again with any further legal matters , wills etc

I sold my house to a first time buyer. Lynda Harland was my conveyancer. The process was seamless. Lynda listened to my wishes and position and acted accordingley. I found the service to be polite, responsive and friendly. Using the app to communicate was a bonus for me. I'm really happy with Lynda and the team at Chadwick Lawrence in Leeds. I heard they recently won an award for conveyancing and I can see why. I wouldn't hesitate to recommend. Thank you Lynda!

It was simple. Forms easy to complete. People answered queries quickly.

Fantastic service by Chadwick Lawrence. Katy was extremely helpful and engaging, keeping us up to date at every step. The app was extremely easy to navigate and updated regularly. Super quick completion as well and did everything we asked. Would thoroughly recommend

Lynda Harland recently undertook the conveyancing for the sale of our flat in London, which has now been completed. From the onset Lynda has been most courteous & accommodating. Always promptly responding to any queries we raised. She worked competently and efficiently and got the entire transaction completed without any hitches and causing any inconvenience to us. My wife and I would definitely like her to represent us in the future for any other sale transactions we may undertake. Best Wishes to Lynda. Sorab & Nalini Contractor

Shocking service. It took almost 12 months, yes 12 months for my tenants to purchase my flat. They kept changing the file handler so consequently repeated questions were asked even though they had been satisfied previously.
I have had over 50 experience in the property business and it’s hard to think of a more frustrating experience.
Terrible from start to finish

We cannot recommend Katherine highly enough. From the outset, she was a pleasure to deal with and made the whole process of preparing our wills feel simple and reassuring. She was always quick to respond to any questions and took the time to explain everything clearly, making sure we felt comfortable and understood every aspect. We are genuinely grateful for all her help and support, and would have no hesitation in going back to Katherine in the future or recommending her to family and friends.

When Liam Jackson became our contact person, the service we received greatly improved and was excellent. Before that the service was lacking in engagement.

Our experience with Chadwick Law was nothing short of abysmal. There was a complete lack of organisation and communication from start to finish and it has put us off selling another house. Instead of making the process easier, their defunct and pointless app only added another layer of frustration to an already poorly managed situation. The entire experience was shamefully handled by our caseworker, James, and despite phone calls, emails, formal complaints and Partner involvement, the process dragged out at snails pace. There were times when we thought the sale could fall through due to lack of progress. I would strongly advise anyone to avoid this firm at all costs—the name Chadwick Law will haunt us for years.

Really disappointed with the service received.
Iman was my case handler and everything seemed to be going well until I checked that we were on track to agree on exchange and completion dates, I was then told that they had not received signed paperwork that I had sent via the post over a month prior. So I then paid £11.45 to ensure the copy of documents were received the next day by 1pm. I asked Iman to send me blank copies of all missing paperwork (please remember this...). Once the letter was received Iman said we were ready to agree an exchange date... to then be told that even more paperwork was missing. I raised this with Iman, as I had asked her to send me blank copies of all missing paperwork which I signed, posted and paid £11.45 for the privilege to then be told that even more was missing. I pushed back on this and said I would not be paying to resend and they needed to sort this out. Iman phoned me back within 5 minutes to say she had found the missing paperwork and she'd had "an assistant that was rubbish at filing paperwork". Think this statement is completely out of order and she should not be telling customers things like this... it is completely unprofessional. I truly believe ALL missing paperwork had been found that afternoon and so me paying £11.45 to send paperwork was a complete waste of my money and time.
I sent my deposit and funds over to then realise that the completion statement was incorrect and for the second time during this purchase they had overstated the amount I was getting via mortgage... so in fact I owed them more money! Luckily I was on top of this otherwise we would have got to completion day and been missing money. I think this is extremely poor and I had previously flagged the amount they were stating I was receiving via mortgage was too high. It made me really lose confidence in Iman and the firm, I should not have had to check details like this and raise it not once but twice. Iman stated that she would confirm once the full balance had been paid (over two payments as the completion statement was incorrect so a second payment was made). I received nothing from Iman so I chased her to receive a blunt email back saying she was no longer dealing with my case and I had to contact the completions team... I only emailed her for confirmation as she said she would confirm that she had received my funds... talk about hot and cold!
Disappointed and would not recommend.