I've nothing but compliments about the service from Chalkies and no complaints whatsoever... All good from a customer point of view, all the items I ordered were in stock plus posted out to me very qu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great price, fast delivery so received my cd the day before it's official release but sent in thin plastic envelope which had a cut in it from the post office, luckily no damage to cd itself bit they... Toon meer
Bedrijf heeft geantwoord
Chalkys stocked the product, it was a reasonable price, postage free. They deliver at time of release (new products) and asap for existing releases. As someone who shops regularly for cds I am impress... Toon meer
Bedrijf heeft geantwoord
I bought the Wim Wenders bluray set during a promotion, but forgot to add the discount code at checkout. The customer service were quick to help, applying the discount even before the payment gateway... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1987, Chalkys.com has spent nearly four decades at the heart of British music and film retail. We're based in Banbury, Oxfordshire, where our team handles every order with the kind of care you won't find at the big automated warehouses. We sell vinyl records, CDs, DVDs and music merch online — a trusted, human alternative in a world of nameless giants. Chalkys.com blends modern efficiency with the personal touch of a local shop, giving you service you can actually talk to. This is our promise: the scale of a major retailer with the soul of an independent. Big enough to deliver, small enough to care. From the music that soundtracks your life to the films that bring the family together, every order is handled by a team that cares as much about your passions as you do. We offer free shipping across the UK, with competitive rates for orders further afield, so wherever you are, getting your next favourite record or film to your door is easy.
Contactgegevens
Verenigd Koninkrijk
- help@chalkys.com
- www.chalkys.com
4,7
Uitstekend
2K reviews
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It was easy to order
It was easy to order. Shipping was free to the other side of the world! Items arrived promptly and in secure packaging.
1 september 2026
Antwoord van Chalkys
Hi Gillian,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a smooth ordering experience, enjoyed our free international shipping, and that your items arrived quickly and safely. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Très bonne expérience
Très bonne expérience, réactif et honnete.
21 september 2026
Review zonder uitnodiging
Antwoord van Chalkys
Bonjour,
Merci pour votre excellent avis ! Nous sommes ravis d'apprendre que votre expérience a été très positive et nous vous remercions d'avoir souligné notre réactivité et notre honnêteté. Vos commentaires sont très importants pour nous.
Cordialement,
Rachael, Responsable adjointe du service client
Antwoord van Chalkys
Hi Dustin,
We are so glad to hear you had a great experience all around! Thank you for taking the time to share your positive feedback. We really appreciate it!
Kind regards
Rachael
Assistant Customer Service Manager
Always a great service
Always a great service, always a pleasure doing business. Always reasonably priced. Highly recommended.
14 september 2026
Antwoord van Chalkys
Hi Ian,
Thank you so much for your incredibly kind words. We are pleased to hear that you consistently receive great service and find our pricing reasonable. We truly appreciate your high recommendation.
Kind regards,
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hello,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. We look forward to serving you again soon!
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Liz,
Thank you for your fantastic review! We are so pleased to hear you found our pricing good and that your delivery was on time. We really appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi David,
Thank you for your great feedback! We are so glad to hear that your order arrived quickly. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Competitive price for the item that I…
Competitive price for the item that I ordered.
Well packaged and arrived quickly.
7 september 2026
Antwoord van Chalkys
Hi Debbie,
Thank you for your fantastic review! We are thrilled to hear you had such a positive experience. We really appreciate you taking the time to share your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Terrible service
Absolutely terrible Service Have ordered a vinyl almost 2 weeks ago still hasn’t arrived no new updates absolutely shocking very disappointed with this
21 september 2026
Review zonder uitnodiging
Antwoord van Chalkys
Good morning,
I am sorry for the confusion.
I can see that we have order from you for Olivia Dean - The Art Of Loving (Silver HSM) [VINYL].
This item is a pre-sale item, as shown in the description, due for release on the 25th of September.
We dispatch all pre-sale items within two days of the release date, barring a supplier issue. Therefore, this can only be dispatched on Wednesday, 23rd of September at the earliest.
Please accept my apologies.
Kind regards
Ryan
Customer Service Manager
An excellent new discovery for me
An excellent new discovery for me - well packaged prompt service will definitely use again
4 september 2026
Antwoord van Chalkys
Hi Brian,
Thank you for the fantastic review! We are thrilled you had such a positive experience. We look forward to serving you again soon!
Kind regards
Rachael
Assistant Customer Service Manager
Received CDs in a prompt time and in…
Received CDs in a prompt time and in perfect condition,will definitely recommend this seller and would use again in the future.Many thanks for your excellent service.
4 september 2026
Antwoord van Chalkys
Hi Andrew,
Thank you so much for your fantastic review! We are thrilled to hear that your CDs arrived promptly and in perfect condition. We truly appreciate your recommendation and look forward to serving you again in the future!
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hello,
Thank you for the great feedback! We really appreciate you taking the time to leave a review.
Kind regards
Rachael
Assistant Customer Service Manager
Great exprience
I bought the Wim Wenders bluray set during a promotion, but forgot to add the discount code at checkout. The customer service were quick to help, applying the discount even before the payment gateway debited my card. Plus, the box set arrived very quickly, and carefully packed. Recommended.
4 september 2026
Antwoord van Chalkys
Hello,
Thank you so much for this fantastic review! We are really happy we could sort out the discount for you quickly and that your Wim Wenders Blu-ray set arrived fast and well-packed. We appreciate you recommending us!
Kind regards
Rachael
Assistant Customer Service Manager
Great service
Great service, as usual, Roxy music Avalon shm cd. Excellent. Many thanks.
3 september 2026
Antwoord van Chalkys
Hi Robert,
Thank you so much for your continued support and for the great review. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Tina,
Thank you for your positive review! We really appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
All good
All good, very happy with the CD. Good price, and delivery was fine. Thank you!
4 september 2026
Antwoord van Chalkys
Hi Amanda,
Thank you for your fantastic review! We are so glad you are happy with your CD, the price, and the delivery. Thank you for taking the time to leave a review!
Kind regards
Rachael
Assistant Customer Service Manager
Excellent service
Excellent service, great price, very well packaged. What more could you ask for!
11 september 2026
Antwoord van Chalkys
Hi Mick,
Thank you so much for the wonderful review! We are thrilled to hear you had such a positive experience with our service. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Excellent service Fast Reliable highly…
Excellent service Fast Reliable highly recommend package arrived in perfect condition at a great price I have used them many times before one of the best in the business I order mainly CD'S and I live in Canada
11 september 2026
Antwoord van Chalkys
Hi Paul,
Thank you for your fantastic review! We really appreciate your kind words and continued support, especially all the way from Canada. It's great to know your CDs are arriving safely. Thank you for being such a loyal customer!
Kind regards
Rachael
Assistant Customer Service Manager
Item packed well
Item packed well. Took a little longer to be delivered than I expected
4 september 2026
Antwoord van Chalkys
Hi Natasha,
Thank you for your feedback! We are glad to hear the item was packed well. Apologies for the delivery taking longer than expected. We are always working to improve our shipping times.
Kind regards
Rachael
Assistant Customer Service Manager
I use Chalkys because I detest Amazon…
I use Chalkys because I detest Amazon and I noticed that you are a supplier to Amazon. I have no problem waiting for my delivery and have never been disappointed in your service. Thank-you and keep up the good work.
4 september 2026
Antwoord van Chalkys
Hi Gordon,
Thank you for your honest feedback and for choosing Chalkys. We are glad to hear that you have consistently been happy with our service, and we appreciate your understanding regarding delivery times. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
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