I've nothing but compliments about the service from Chalkies and no complaints whatsoever... All good from a customer point of view, all the items I ordered were in stock plus posted out to me very qu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great price, fast delivery so received my cd the day before it's official release but sent in thin plastic envelope which had a cut in it from the post office, luckily no damage to cd itself bit they... Toon meer
Bedrijf heeft geantwoord
Chalkys stocked the product, it was a reasonable price, postage free. They deliver at time of release (new products) and asap for existing releases. As someone who shops regularly for cds I am impress... Toon meer
Bedrijf heeft geantwoord
I bought the Wim Wenders bluray set during a promotion, but forgot to add the discount code at checkout. The customer service were quick to help, applying the discount even before the payment gateway... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1987, Chalkys.com has spent nearly four decades at the heart of British music and film retail. We're based in Banbury, Oxfordshire, where our team handles every order with the kind of care you won't find at the big automated warehouses. We sell vinyl records, CDs, DVDs and music merch online — a trusted, human alternative in a world of nameless giants. Chalkys.com blends modern efficiency with the personal touch of a local shop, giving you service you can actually talk to. This is our promise: the scale of a major retailer with the soul of an independent. Big enough to deliver, small enough to care. From the music that soundtracks your life to the films that bring the family together, every order is handled by a team that cares as much about your passions as you do. We offer free shipping across the UK, with competitive rates for orders further afield, so wherever you are, getting your next favourite record or film to your door is easy.
Contactgegevens
Verenigd Koninkrijk
- help@chalkys.com
- www.chalkys.com
4,7
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I use Chalkys because I detest Amazon…
I use Chalkys because I detest Amazon and I noticed that you are a supplier to Amazon. I have no problem waiting for my delivery and have never been disappointed in your service. Thank-you and keep up the good work.
4 september 2026
Antwoord van Chalkys
Hi Gordon,
Thank you for your honest feedback and for choosing Chalkys. We are glad to hear that you have consistently been happy with our service, and we appreciate your understanding regarding delivery times. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi John,
Thank you for your fantastic review! We really appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Pleasant Surprise
You’re never quite sure what you’re getting with a new online supplier but I needn’t have feared. Excellent service, competitive pricing what more could you want?
3 september 2026
Antwoord van Chalkys
Hello,
Thank you for your fantastic review! We are pleased that we could exceed your expectations. It is wonderful to hear that you found our service excellent and our pricing competitive. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
excellent service.
10 september 2026
Antwoord van Chalkys
Hi John,
Thank you for your fantastic review! We really appreciate your business.
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Glenn,
Thank you for your wonderful review! Your feedback means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
First time using chalkys
First time using chalkys, excellent service from start to finish
10 september 2026
Antwoord van Chalkys
Hi John,
Thank you for the fantastic review! We are so glad you had an excellent first experience. We look forward to serving you again!
Kind regards
Rachael
Assistant Customer Service Manager
Great company
I ordered from Chalkys many times before and never had any issues. Fast delivery and very well packed. Also the price for the records I ordered this time were cheapest I could find.
10 september 2026
Antwoord van Chalkys
Hi Boris,
Thank you so much for your continued support! We are really happy to hear that you've consistently had positive experiences with us. We truly appreciate your loyalty!
Kind regards
Rachael
Assistant Customer Service Manager
I highly recommend Chalkys!
I love buying from Chalkys!
Their prices are very competitive and they are super quick in sending orders out.
Highly recommend!
9 september 2026
Antwoord van Chalkys
Hi Lisa,
Thank you so much for your fantastic review! We truly appreciate your recommendation and are grateful that you took the time to share your feedback with us. Your support means a lot to us.
Kind regards
Rachael
Assistant Customer Service Manager
Great service and pricing
3 september 2026
Antwoord van Chalkys
Hello,
Thank you for your review! We really appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
As always great service from Chalkys
As always great service from Chalkys. The book I ordered arrived promptly and well packaged to avoid any damage in transit. Also I purchased the book at a great price so no hesitation in awarding five stars for all round service.
1 september 2026
Antwoord van Chalkys
Hi Ray,
Thank you so much for your continued support and for leaving such a fantastic review! We are thrilled to hear that you consistently receive great service. We truly appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hello,
Thank you for your wonderful review! Your feedback means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hello,
Thank you for your fantastic review! We are so pleased to hear you found our pricing good and that your delivery was on time. We really appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
Went above and beyond to put right a…
Went above and beyond to put right a issue which wasn't their fault.
Unbelievable service from team chalkys.
Shout out to representative, Rachael.
She was nothing but kind and helpful.
Highly recommend.
Thank you x
16 september 2026
Review zonder uitnodiging
Antwoord van Chalkys
Hi Darren,
Thank you so much for your incredibly kind words! We are pleased to hear that you had such a positive experience, and it means a lot to us that we were able to resolve the issue to your satisfaction. It was a pleasure assisting you, and we truly appreciate your recommendation and support.
Kind regards,
Rachael
Assistant Customer Service Manager
Excellent service
Excellent service, quick delivery and securely packaged! Can't fault ordering from Chalky's ⭐⭐🌟⭐⭐
8 september 2026
Antwoord van Chalkys
Hi Vicki,
Thank you so much for the fantastic review! We are thrilled to hear that you received excellent service and quick delivery. We really appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Great prices and fast delivery
First time using Chalkys and have been very impressed, delivery was fast and they have some great prices.
I will definitely be using them again
8 september 2026
Antwoord van Chalkys
Hi Carlos,
We are so happy to hear that you had such a positive first experience! It is fantastic to know you were impressed with our fast delivery and prices. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Excellent service arrived on time well…
Excellent service arrived on time well packaged thank you
8 september 2026
Antwoord van Chalkys
Hi Philip,
Thank you for your fantastic review! We are so glad to hear that your order arrived on time and was well packaged. Thank you for the kind words!
Kind regards
Rachael
Assistant Customer Service Manager
envoi vinyle
Emballage parfait,estimation de la date de livraison respectée,vinyle sous cellophane sans marque,comment faire mieux..
1 september 2026
Antwoord van Chalkys
Bonjour Dominique,
Merci pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que tout, de l'emballage à la livraison en passant par le produit lui-même, a parfaitement répondu à vos attentes. Nous vous remercions sincèrement de votre confiance.
Cordialement,
Rachael, Responsable adjointe du service client
Antwoord van Chalkys
Hi David,
Thank you for the great feedback! We are so glad to hear your order arrived quickly.
Kind regards
Rachael
Assistant Customer Service Manager
The Animals cd took me back to when I…
The Animals cd took me back to when I was 10, loved the group, now getting things that was uable to afford one advantage of being old
8 september 2026
Antwoord van Chalkys
Hi Philip,
Thank you for your fantastic review! We are pleased that our CDs can bring back such wonderful memories. It’s great to hear that you can now enjoy the music you loved as a child. Thank you for sharing your experience!
Kind regards,
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Anthony,
Thank you so much for your fantastic review! We are thrilled to hear you're happy with your order and that everything was just what you wanted. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
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