I've nothing but compliments about the service from Chalkies and no complaints whatsoever... All good from a customer point of view, all the items I ordered were in stock plus posted out to me very qu... Toon meer
Bedrijf heeft geantwoord
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We live in Melbourne, Australia, and we ordered Evolution (presented by Chris Packham) on Blu ray. Price was very reasonable, and email responses to our queries were very prompt and clear. The Blu R... Toon meer
Bedrijf heeft geantwoord
Great price, fast delivery so received my cd the day before it's official release but sent in thin plastic envelope which had a cut in it from the post office, luckily no damage to cd itself bit they... Toon meer
Bedrijf heeft geantwoord
Chalkys stocked the product, it was a reasonable price, postage free. They deliver at time of release (new products) and asap for existing releases. As someone who shops regularly for cds I am impress... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1987, Chalkys.com has spent nearly four decades at the heart of British music and film retail. We're based in Banbury, Oxfordshire, where our team handles every order with the kind of care you won't find at the big automated warehouses. We sell vinyl records, CDs, DVDs and music merch online — a trusted, human alternative in a world of nameless giants. Chalkys.com blends modern efficiency with the personal touch of a local shop, giving you service you can actually talk to. This is our promise: the scale of a major retailer with the soul of an independent. Big enough to deliver, small enough to care. From the music that soundtracks your life to the films that bring the family together, every order is handled by a team that cares as much about your passions as you do. We offer free shipping across the UK, with competitive rates for orders further afield, so wherever you are, getting your next favourite record or film to your door is easy.
Contactgegevens
Verenigd Koninkrijk
- help@chalkys.com
- www.chalkys.com
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Have used Chalkys a few times now
Have used Chalkys a few times now, always excellent service
3 september 2026
Antwoord van Chalkys
Hi Valerie,
Thank you for your fantastic review! We really appreciate your continued business and are so glad you have consistently received excellent service from us. Thank you for sharing your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
The delivery time was very good and in…
The delivery time was very good and in strong packaging. Very pleased
3 september 2026
Antwoord van Chalkys
Hi Diane,
Thank you for your review! We are really happy to hear that you were pleased with both our delivery time and the strength of our packaging. We appreciate your feedback!
Kind regards
Rachael
Assistant Customer Service Manager
On time and worth the money and wait
On time and worth the money and wait. A superb album.
26 augustus 2026
Antwoord van Chalkys
Hi Barrie,
Thank you so much for your review! We are thrilled to hear that you are enjoying the album and that it was worth the wait. We really appreciate your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
brilliant service and price
26 augustus 2026
Antwoord van Chalkys
Hi Steve,
Thank you so much for your wonderful review! We really appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Great service and quick delivery
26 augustus 2026
Antwoord van Chalkys
Hi Susan,
Thank you for your fantastic review. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Always good
I have used Chalkys quite a few times.
Always been good so far and at a competitive price. CD arrived on time.
1 september 2026
Antwoord van Chalkys
Hi Tim,
Thank you for your fantastic review! We are so glad you have had consistently good experiences with us and that your CDs have arrived on time. We really appreciate you taking the time to share your positive feedback.
Kind regards
Rachael
Assistant Customer Service Manager
Excellent and speedy service
Excellent and speedy service. Item exactly as described and keenly priced.
1 september 2026
Antwoord van Chalkys
Hi Ian,
Thank you for your review! We are thrilled to hear you received excellent and speedy service, and that your item was exactly as described. We truly appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
Arrived on time and in perfect…
Arrived on time and in perfect condition. Excellent service. Thank you.
26 augustus 2026
Antwoord van Chalkys
Hi John,
Thank you for the fantastic review! We are so glad to hear your order arrived on time and in perfect condition. We truly appreciate your kind words.
Kind regards,
Rachael
Assistant Customer Service Manager
Delivered as expected, good offer
Delivered as expected, good communication on delivery, fair price & free postage so good offer.
2 september 2026
Antwoord van Chalkys
Hi Chris,
Thank you for your fantastic review! We really appreciate the great feedback.
Kind regards,
Rachael
Assistant Customer Service Manager
Delivered when they said they would.
26 augustus 2026
Antwoord van Chalkys
Hi Mario,
Thank you for your review! We are glad to hear your order was delivered exactly when we said it would be.
Kind regards
Rachael
Assistant Customer Service Manager
10% off for your birthday
10% off for your birthday ? How could I refuse ? With a fast delivery and wide choice !
1 september 2026
Antwoord van Chalkys
Hi David,
Thank you for your fantastic review. We are so happy you enjoyed your birthday discount and found our delivery fast with a wide choice of products! Thank you for the great review!
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Terry,
Thank you for the fantastic feedback! We are pleased to hear you appreciated our great service, best prices, and smart delivery.
Kind regards
Rachael
Assistant Customer Service Manager
This music seller had exactly what I…
This music seller had exactly what I wanted. It was dispatched quickly and arrived in excellent condition.
25 augustus 2026
Antwoord van Chalkys
Hi Richard,
Thank you for your fantastic review. We are thrilled to hear you found exactly what you were looking for and that it arrived quickly and in excellent condition! Thank you for sharing your positive experience.
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Mark,
Thank you for your fantastic review. We are so glad to hear you had a great experience. We truly appreciate your business,
Kind regards,
Rachael
Assistant Customer Service Manager
Very easy to order the CD on the…
Very easy to order the CD on the website and it was dispatched timeously and well packaged.
1 september 2026
Antwoord van Chalkys
Hi David,
Thank you so much for your review! We are really pleased to hear you found our website easy to use and that your CD was dispatched quickly and arrived well packaged.
Kind regards
Rachael
Assistant Customer Service Manager
Antwoord van Chalkys
Hi Adam,
Thank you for your feedback! We are very happy to hear you appreciate our variety of vinyl!
Kind regards
Rachael
Assistant Customer Service Manager
Excellent customer service.
Excellent customer service.
My queries were dealt with vet promptly and very polite communication.
Top marks for a great supplier.
Thanks
1 september 2026
Antwoord van Chalkys
Hi Philip,
Thank you for your fantastic feedback! We are so glad to hear you had an excellent experience with our customer service! Thank you for your kind words!
Kind regards
Rachael
Assistant Customer Service Manager
Great service every time I order.
Great service every time I order.
Arriving quickly and well packaged.
With competitive pricing 5 🌟
25 augustus 2026
Antwoord van Chalkys
Hi Stuart,
Thank you so much for your fantastic review! We truly value your feedback, and we appreciate your business.
Kind regards,
Rachael
Assistant Customer Service Manager
GREAT PLACE TO DEAL WITH
Points , free postage , great deals and well packed . What more could I want ?
1 september 2026
Antwoord van Chalkys
Hi Roger,
We are thrilled to hear you are happy with your order! Your positive feedback means a lot to us!
Kind regards
Rachael
Assistant Customer Service Manager
Great service as usual.
1 september 2026
Antwoord van Chalkys
Hi David,
Thank you so much for your wonderful review! We really appreciate your feedback.
Kind regards
Rachael
Assistant Customer Service Manager
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