I initially raised important ethical concerns with Chrysalis last month. I am still waiting for a substantive response. They do not seem concerned about the safety of clients working with their tr... Toon meer
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Lees wat reviewers zeggen
There are many positives about chrysalis, the flexibility of the course is really helpful when working full time and the price is not extortionate. The student experience largely depends on how goo... Toon meer
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Without Karl I don’t know if I would’ve had the courage to continue my studies. He’s been my motivation throughout and the perfect balance of brutal honesty and dad jokes, he’s been a massive comfor... Toon meer
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Hands down the best part of this course for me so far is the experienced, assured and guiding force of Sarah Treagus our wonderful tutor. She has made this all worthwhile. The course and its mat... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.
What you can expect
Geschreven door het bedrijf
- Support at every stage
- From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.
Our Support Promise
Support throughout your training
From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.
Contactgegevens
30 Angel Crescent, TA6 3EW, Bridgwater, Verenigd Koninkrijk
- 01278 420572
- info@chrysaliscourses.ac.uk
- www.chrysaliscourses.ac.uk
Start Your Counselling Journey
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Highly recommend this course
Highly recommend this course. I was unsure about hypnotherapy to start with, however Mark is a great tutor and now, at the end of the year, I am very much looking forward to using my skills and becoming a professional hypnotherapist. 😀
30 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for your review. We are pleased to read you enjoyed the Hypnotherapy course. We wish you the best with developing your Hypnotherapy career.
Our tutor was extremely welcoming and…
Our tutor was extremely welcoming and informative. It was great to have the benefit of his wisdom. The course is extremely robust and has high expectations. Moodle has everything you need once you get used to it.
30 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for your review. I am pleased to hear your tutor is knowledgeable. If you need any support with moodle please do not hesitate to contact our student support team.
Great journey with chrysalis
My journey with chrysalis was great, I had the opportunity the study with very good tutors, the student support was very beneficial. Thank for everyone one
30 november 2025
Antwoord van Chrysalis Courses
Thank you so much for your kind review. I am so pleased to hear you have enjoyed your Chrysalis journey and that you had support from your tutor and the team. Good luck in your future endeavours.
Disappointing Support and Inconsistent Placement Guidance
Chrysalis offers only a basic overview of pluralistic counselling, and the support promised around placements is largely missing. There was no real help in finding a placement, and when I found one myself, Chrysalis said it wasn’t suitable and required extra training—yet similar placements were approved for other students simply because they were already on Chrysalis’ list.
This inconsistency, combined with generally unhelpful guidance, made the experience frustrating. Overall, the course content is limited and the lack of consistent support, especially with placements, was very disappointing.
30 november 2025
Antwoord van Chrysalis Courses
Dear Mrs Drake,
Thank you for taking the time to share your feedback.
We are sorry to hear of your disappointment in relation to the support and placement guidance.
You would have been provided with a placement guide mid-way through your year 2/Level 4 studies which provides all the guidance needed along with a checklist to ensure you are seeking a suitable setting to complete your studies. Alongside this there is the Student Support/Placements Team which are available for you to contact anytime with any questions you may have. To assist you in your search you would have been provided with a link to our online e-directory which has over 450 approved placement settings who have accepted Chrysalis students in the past.
The placement brochure and checklist does clearly state that if you are looking to complete your placement with specific client groups, for example children and young people, that specialist training is required. This training could be delivered in house by the placement provider directly, or by completion of an external course such as the Chrysalis Level 5 Certificate in Working with Children and Young People. It is our responsibility to ensure that when appropriate, specialist training is completed prior to commencing any work with clients and no student should be working with clients without their placement forms being authorised by the Placements Team.
We do believe you have been in contact with our placements team recently and that your placement has now been authorised.
I signed up for the hynotherapy one…
I signed up for the hynotherapy one year course leading to counselling. I didn't want counselling but a full on hypno course.The course delivery, format and material is poor, but you don't know this until the second lesson. You cannot access anything until you finish a 'module' and then there's a hidden module 6 which is not mentioned. Don't even think you are getting much practical. At the second in class lesson i asked about practical and was shrugged off by the a
lacklustre teacher who wanted to talk about herself all the time. She wasn't demonstrating anything which is how you learn hypnotherapy, in fact she was just parroting the lesson paperwork which you have printed and read. I then requested withdrawal. First Chrysalis tried to charge me in full and then when I presented evidence of failings, they said no more payments due. I had received 2 poor lessons, paid for my own class materials and felt that I should get a refund for what I had not had. I offered a fair payment and requested a fair refund. They refused. Next step Money claim online and highlighting this situation on social media-I advise everyone who has been scammed to do the same
10 augustus 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for your review, we are sorry to hear your experience did not meet your expectations and we take your comments seriously.
Our online platform does restrict access to all materials from the start. This is in place to ensure students progress as they attend classes to pull on their learning and to assist in not falling behind or going ahead of the course delivery.
Without specific details of the location/class you attended we cannot advise and investigate further the comments in relation to the delivery of the course by the tutor. We would therefore like to invite you to contact the office and share specific details regarding your class so that we can provide you with a full response.
Upon enrolment to the course you would have signed and agreed to a Personal Training Agreement. Within here the refunds policy is fully details and also the timeframes/cooling off period applicable.
In order to look further into your comments please do contact us on info@chrysaliscourses.ac.uk
Into my final year and I had a little…
Into my final year and I had a little nightmare regarding placement! But! Chrysalis support and tutor have been super supportive in every aspect!
30 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for your review. I am pleased you have felt supported by the team and your tutor.
Improved feedback and support .
Improved feedback and support .
Feel the sessions need more collaboration for needs of the students with assignments also
So
Time allotted for discussion.
I also feel
Funding needs to be available for supervision costs on placement as this has been very challenging for le personally.
27 november 2025
Antwoord van Chrysalis Courses
Hi Rebecca
Thank you for taking the time to leave your review.
I can see that you have some points of feedback that you would like to share with us. I would like to invite you to email in to Student Support at info@chrysaliscourses.ac.uk so that we can go through your points together.
Antwoord van Chrysalis Courses
Thank you for the lovely feedback and recommendation. We are pleased to hear you are enjoying the course.
After a somewhat rocky start with a…
After a somewhat rocky start with a tutor leaving and moodle going through an upgrade things improved greatly. I love that my studies fit in around working full time. I have complete faith in my tutor that she knows her stuff and will ensure we have everything we need to succeed.
27 november 2025
Antwoord van Chrysalis Courses
Hi Linda,
Thank you for taking the time to leave your review.
I can appreciate that it can be difficult for students when tutors leave prior to completing the course but I am so pleased that you have found your new tutor knowledgeable and supportive to help you succeed.
If there is any additional support you require you can always contact us in Student Support, we will be able to assist you should you need any support navigating Moodle after the upgrade.
Good luck with the rest of your studies!
Good, but not great
I initially signed up for the counselling level 5 course, but was told I needed to do the hypnotherapy level 3 course as well. I did it, and as interesting as it was, it just seemed like a money grabbing scheme. I am now in my 3rd year of studies and am doing my placement. Placement was easy enough to find, however their directory is not helpful. I informed them that some of the placements in my area was closed, and they did nothing about updating their system, in fact they were still on there the last time I checked. I chose a placement with children, because I want to become a child counsellor, and I was told that I couldn’t unless the placement had substantial training, which I did the training and it took me nearly 2 days complete! It was very comprehensive! I informed Chrysalis, and they told me the training I did was not enough to work with children, and that I would be required to attend their own training if I wanted to continue my placement and work with children. So I did, the course was in Manchester, over 4 hours away from my home, and in the middle of the week, so I had to take time off work for it, not to mention the extortionate amount of money they wanted for the 3 day course. I did it, because I was felt I was given no other option, only to find that the course had less information in it than the 2 day training I did with my placement. So yet again, another money grabbing scheme.
The counselling course itself, once you pass your first year, is good. It’s interesting and has a lot of information and I’ve taken important life and counselling skills away from it. The let down is the money grabbing side of things.
So, if you’ve got the money to spare, go for it! If you’re on a budget, be weary
Edit to reply:
Thank you for reaching out Chrysalis, it is appreciated. However, I was the only person in my class to be asked to do this course, when several others were also working with CYP. The training I did with my placement was more comprehensive and informative than the course you required me to attend, so forgive me for thinking that this was a potential money grabbing opportunity. Almost everyone in my course who had done their training with their placement felt as though the additional chrysalis course was not required as they had already learnt it on their placement training. Now, don’t get me wrong, having the certificate will be a bonus, but the fact that I had already learnt 99% of the course with my placement did not sit well with me. My placement had even explained that they had a review meeting with Chrysalis to talk about this, but I was still informed I needed to go.
I have an open heart and mind to almost everything, and I am a hard worker who loves to learn new things, but being told I need to go to a course, that is very expensive, far from my home, and less informative than my placement training, when literally no other person in my class had to (and around 60% of my class are working with children). Not good at all. I have considered asking for at least some of my money back, because this just doesn’t seem fair.
27 november 2025
Antwoord van Chrysalis Courses
Dear Steph,
I am pleased that you have taken so much from the course, have found it interesting and have learnt important skills from your time studying with us.
As the Level 5 Professional Diploma in Psychotherapeutic Counselling Practice course focuses on counselling adults and does not specialise in Child and Young Person (CYP) counselling, we do require students who wish to work on placement with this client group attend additional training before we can sign off on a CYP placement. The requirements for external CYP training can be found on the Placement Checklist which is part of the Placements Brochure you would have received half way through Year 2 in readiness for Year 3. I understand that you had undertaken training with your placement provider, however it is essential that before we sign off on a CYP placement that we are assured that you have learnt the skills needed. Our 3 day Level 5 Certificate in Working with Children and Young People has been written and designed to meet the requirements of this. If you provided the details of the training you had undertaken on placement but the content did not match our requirements then yes, you would have been asked to complete this course prior to starting placement. To confirm, this is not a money-grabbing scheme but is how we can assure that the trainee counsellors working with a CYP client group are competent and ethically ready to practice. I am sorry to hear that this has been a source of upset for you, as we have a dedicated Placement Administrator within our Student Support Team, who is there to support and guide you through the process as needed.
To confirm, Year 1 of our 3 year course, the Level 3 Diploma in Hypnotherapy and Introduction to Counselling Skills, is required for students who do not already possess a Level 3 qualification in counselling skills. This course provides not only the foundational learning to complete Years 2 and 3, but also a route to becoming a qualified hypnotherapist. This means that by the end of Year 1 you can start your professional practice and gain a source of income while you complete your counselling training.
Thank you for taking the time to leave your feedback Steph.
Wishing you the best with your next steps.
Chrysalis support team
I’ve found the Chrysalis support team (especially Tanya) to be wonderfully attentive and genuinely helpful. Whenever I’ve needed clarification, their responses have been clear, timely, and supportive, which has made my experience feel truly valued
15 oktober 2025
Antwoord van Chrysalis Courses
Thank you for feedback about the support team. We will ensure your feedback is passed across to Tania and the team. We are glad they have been there to support you through your studies.
Great tutor and thoughtful assignments
Great tutor and thoughtful assignments which facilitate thought, exploration and meaning.
27 november 2025
Antwoord van Chrysalis Courses
Thank you for your review. It is great to read how the course is benefitting you. We will ensure your tutor is made aware of your positive feedback.
Overall I love the course
Overall I love the course. My tutor is amazing and very helpful. The course is a lot of hard work but the support is great. My only Nigel is having to put in a reasonable request for a table to sit at during class.
27 november 2025
Antwoord van Chrysalis Courses
Hi Karen,
Thank you for taking the time to leave your feedback.
It is lovely to read your comments about the course, your tutor and the support you have received.
In terms of the classroom layout, chairs are set up in a U-Shape around the room with a top-table at the front for the tutor. Before your class you will have been given access on Moodle to all of the learning materials you will need for the day ahead, including videos and class notes so that you don't need to take notes during the day. We opt for this layout as tables can be a barrier between yourself, your tutor and your classmates which can be counter-productive when fostering relationships.
With this being said, should you, or any student, require a table or have other additional needs then Student Support can provide you with a Reasonable Adjustment Form to complete and will then look to ensure that adjustments are made as appropriate.
I hope this has provided some clarity.
Good luck with your next steps Karen!
I have been a student with chrysalis…
I have been a student with chrysalis for nearly 2 years
The course offers so much however, trying to find a placement was very difficult and when I asked for help I was just given a list of places that were no where near me and just told to look at the list.
There should be more help with this because I almost gave up with my studies because I was so stressed about it.
27 november 2025
Antwoord van Chrysalis Courses
Hi Linda,
Thank you for taking the time to share your feedback.
I am sorry to read that you have found finding a placement hard. While the onus is on you to find and secure your placement, our Student Support Team are there to help. I believe the list that you were given was a link to our placements e-directory which details local and national placement providers around the UK who we have built relationships with, and are therefore happy to work with Chrysalis students. We always suggest that this is a good starting point for students who are looking to secure a placement as there is currently around 450 organisations listed. We also share on the e-directory adverts that are provided directly from placement providers who are recruiting for trainee counsellors. Adverts are also shared in our student newsletter.
With this being said, your feedback is always welcome as we strive to improve and I will therefore share your comments with our Student Team Manager.
My Tutor Nicola has been incredibly…
My Tutor Nicola has been incredibly supportive throughout my experience at Chrysalis. Guidance was always provided and support was always available. Nicola was very thorough with all of her teaching.
16 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for providing your review. We are delighted to learn that you have found the tutor and guidance to be supportive.
I’m really enjoying studying with…
I’m really enjoying studying with Chrysalis. The support from our tutor has been amazing. The content has been interesting and the amount of self growth that this course has promoted has surprised me. Would definitely recommend.
16 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for taking the time to provide us with your review. We are pleased to read that the course content is interesting and that this has prompted self growth. Thank you for your comments about your tutor.
Interesting course
Really enjoyed this course. Leant so much. Fitted in around my work and family life. Our tutor Nicola was very helpful, knowledgeable and supportive.
16 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Thank you for your review. We are pleased to read that you enjoyed the course, and that the structure fitted yours and your families needs. We are pleased to read your feedback about your tutor.
Disappointed
I like the information on the website and Moodle. The tutor is very supportive and knowledgeable.
I had an issue with starting my placement. One person said I could start before module 8 and sent all my paperwork. It was very unprofessional explaining to my placement Chrysalis has messed up.
15 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Hi Nicky,
Thank you for taking the time to leave your review.
It is lovely to read your comments about our online platforms and about your supportive and knowledgeable tutor.
I am sorry to hear that there had been a miscommunication regarding your placement hours. I have had a look into this and can see that management has already addressed this with the team member concerned to ensure this doesn't happen again. Thank you for your patience with us, I can appreciate that this may have caused confusion with your placement provider as well. We will happily reach out to your placement organisation directly to confirm any details and apologise for the original confusion. Please do email Student Support if you would like us to do this.
Good luck with your placement and with finishing your studies!
I decided that one day per month was…
I decided that one day per month was not substantial enough. I also felt the cost each month quite extensive. I have recently moved house and feel this is too much of a financial burden.
13 november 2025
Review zonder uitnodiging
Antwoord van Chrysalis Courses
Hi H Armstrong,
Thank you for taking the time to leave your review.
Our classes are held once a month as we offer part-time study routes to becoming a qualified counsellor and hypnotherapist. While this will be a more desired route for many students, I can appreciate that it may not be for all. With classes held once a month, students are expected to complete assignments, read class and course notes, watch videos on Moodle and practice skills learnt between each class. In your final year you will also be required to undertake 100 hours of clinical placement in addition to attending your monthly class.
I am sorry to hear that you have felt that your monthly course fees have been a monthly burden. Our 'pay monthly' payment plans are in place to help students who do not wish to pay the full course fee upon initial enrolment.
Don't forget our Student Support Team is available between 9-5 Monday to Friday. Should you wish to seek guidance and support with your next steps please do reach out to them, they would be happy to talk things through with you.
Course application was online and very straightforward
A very good experience so far (Year 1 )
The programme tutor is excellent. She manages to keep the class fully engaged during our monthly all-day study sessions.
10 november 2025
Antwoord van Chrysalis Courses
Thank you for this review and great to hear you have had a good experience so far. Wishing you all the best for your continued studies.
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