Very helpful agent; explained arrangements clearly. Everything arranged over the phone quickly and efficiently with a real person who has a name. Follow up emails with relevant information. Any probl... Toon meer
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Lees wat reviewers zeggen
Listened to our requirements and preferences. Being elderly we needed a walk in shower and access to public transport. We were extremely happy with the selection and choice of hotel. with assurances... Toon meer
Booking with Tasha(Starkin) made booking a holiday for our Golden Wedding anniversary very easy A very nice young lady - nothing was too much trouble for her -resulting in us booking
Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Toon meer
Bedrijfsgegevens
- Touroperator
- Bed & Breakfast
- Boutique hotel
- Culturele rondleidingen
- Hotel
- Organisator van sightseeingtours
Geschreven door het bedrijf
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Contactgegevens
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Verenigd Koninkrijk
- 01293 765055
- holidays@citalia.com
- www.citalia.com
4,9
Uitstekend
983 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wonderful help from Lucy
30 juni 2026
A wonderful experience massive thanks…
A wonderful experience massive thanks to Romina for booking our holiday to Sardinia
29 juni 2026
Very helpfull and informative
27 juni 2026
Romina was excellent in helping us…
Romina was excellent in helping us choose our holiday package & making all the arrangements
Excellent service!
25 juni 2026
Excellent service fromTasha she was very professional
Tasha was very professional and communication via email was excellent with quotes. eventually we booked and my telephone conversation was very professional and holiday was booked. the booking process is excellent, albeit the brochure/website is for reference only as you need to email for the live availability
26 juni 2026
Customer service was second to none
Customer service was second to none, Katie was very polite, patient, and extremely helpful. She spoke directly to our hotel re a couple of special requests and organised wheelchair assistance through the airport. Many thanks for all your help.
23 juni 2026
citalia maintained its outstanding…
citalia maintained its outstanding commitment to service and superb options for our potential booking. Tasha communicated well and gave tremendous help and information about our booking.
22 juni 2026
Very good thanks.
19 juni 2026
Wonderful service and great holidays
Wonderful service and extremely helpful staff. A good choice of holidays and options for flights.
We can't wait to go on our trip in 2027.
19 juni 2026
5STAR!!
This is the second time we have used Citalia,and we find their service to be second to none.Everything is spot on from the minute we land to the minute we leave.Definitely 5Star!!
25 mei 2026
Mr. William Thomas
Pleasant and helpful young lady who could not have
been more helpful.
18 juni 2026
Lucy and Sharon were both so helpful…
Lucy and Sharon were both so helpful and very efficient
18 juni 2026
Perfect booking process
Lucia has just booked our holiday for next year after she booked this years holiday which was perfect. She explains everything so thoroughly, thanks again Lucia for all your help.
18 juni 2026
I received a very good service with…
I received a very good service with help to find exactly the right details for us on our holiday.
17 juni 2026
Excellent customer service from Katie
Excellent customer service from Katie. Great care and attention throughout
17 juni 2026
Very helpful staff
15 juni 2026
My experience with booking my trip to…
My experience with booking my trip to Maggiore ,was a very pleasant experience. Helped By Artan at every step of the booking stage. He was very knowledgeable, courteous, he also went the extra mile to find us what we wanted from the booking . I will have no hesitation using this service again.
15 juni 2026
Great service.
A very quick, efficient and friendly response to our request for a multi location holiday in Sicily with provision of private transfers.
9 juni 2026
Very helpfull and well informed staff…
Very helpfull and well informed staff member. Provided just what we wanted.
9 juni 2026
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