Clearsearch Reviews 

I accidentally entered the wrong email address when purchasing a subscription. Since then, I have repeatedly contacted support, explained that I do not have access to that email address, and provided proof of payment confirming that I am the person who paid for the subscription.

Unfortunately, every response I received was the same automated template telling me to log into the account or check the inbox of an email address that I have already explained I cannot access.

I also tried to follow their instructions, but the website repeatedly displayed an “Internal server error”, making it impossible to access the account or manage the subscription. I even sent screenshots of the error, but my issue still was not addressed.

At no point did I receive a meaningful response from a human representative or a practical solution. I simply wanted my subscription to be canceled, but the support process has been extremely frustrating.

Based on my experience, customer support relies heavily on automated replies and did not resolve my problem despite repeated explanations and supporting evidence.

SCAM! I paid 1€ for number search, due to poor results they refunded 1€ immediately after results by themselves. After week they charged me 29.99€ (TWICE!! so..they stole from me nearly 60€ for nothing!!) for subscription what I never agreed and never wanted!
They told me it's non-refund even when I never ordered/agreed with their subscription.
I contacted my bank and processing refund.

Customer service is bot only.
Impossible to cancel subscription what I never ordered. I take down my card..

Edit: Big thanks to Revolut! They did everything for chargeback (for both transactions) and I have all money back after 5 days.

"Scam site, support is a bot, impossible to cancel subscription"

On 3 May 2026 I purchased what was advertised as a $1 trial via Apple Pay. On 10 May 2026, after exactly 7 days, my card was charged €29.99 for a recurring subscription. The auto-renewal terms were not clearly and prominently disclosed at the point of purchase.

The service does not function as advertised. Despite an active paid subscription and available lookup credits, the search functionality does not execute lookups — the search button does not return results. I reproduced this on multiple queries and dates and recorded a screen capture demonstrating the defect.

I filed a refund request directly with their support team under Section 3.5 ("Technical Errors") of their own published Refund and Cancellation Policy, which states verbatim that "refunds for technical issues may be considered within 30 days of purchase, on a case-by-case basis" upon submission of device info, reproduction steps, and a screenshot or screen recording. I submitted all of these materials.

The merchant replied within approximately 60 seconds with a generic automated message that ignored Section 3.5 entirely and cited a generic non-refundability clause. I escalated, citing the policy text directly. A second reply arrived within approximately 120 seconds, again automated, again ignoring Section 3.5, again repeating the same non-refundability boilerplate. No case reference, no human reviewer signature, no acknowledgement that the screen recording was reviewed.

The merchant publishes a refund pathway they do not operationally honor, despite advertising 24/7 support. Reviews on the merchant's own domain are self-hosted and not independently verified.

I have filed a chargeback with my card issuer and submitted a complaint to Apple Pay regarding misuse of Apple Pay for misleading subscription practices.

Subscription cancelled 10 May 2026.