Clearview are a great company, they provide top quality windows and doors, with experienced Fitters. The aftercare is amazing, we had our windows and doors replaced a few years ago, but when we’ve h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used Clearview for many years as I have replaced windows and doors. This time I needed a new front door for my very cold porch. The door is excellent quality and has made all the difference. It... Toon meer
Bedrijf heeft geantwoord
The man from Clearview was very helpful and offered a couple of tips on how to close the Patio door efficiently. He also assisted with a small issue with a window that he didn't need to do. Excellent... Toon meer
Bedrijf heeft geantwoord
Great customer service with timely appointment for engineers to come and repair our bifold doors. Speedy repair and left everything spotless. Thank you 🤩
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Aannemersbedrijf
- ook in
- Bouwbedrijf
- Dakdekker
- Dubbelglaszetter
- PVC-ramen leverancier
- Serre-leverancier en -installateur
Over Clearview Home Improvements
Geschreven door het bedrijf
Clearview Home Improvements is the UK's number-one installer (as independently judged by the G-Awards panel of glass and glazing experts) of contemporary extensions, conservatories, orangeries, roof replacements, windows and doors.
We’ve learnt a lot about home improvements in our 20 years in the industry and would be delighted to help you along your way to realising your dream home.
Deciding to invest in your home is a big decision. So too is choosing the right people to undertake the work. At Clearview, we have built an enviable reputation as being the region’s very best.
We’ve achieved that by delivering excellence with every installation.
Contactgegevens
5 Peregrine Place, PR25 3EY, Preston, Verenigd Koninkrijk
- 01772 452225
- enquiries@clearviewhome.co.uk
- www.clearviewhome.co.uk
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt response to a leaking gutter…
Prompt response to a leaking gutter following conservatory roof replacement . The employee who fixed the problem was pleasant and efficient and gave an explanation of how he would fix it.
7 oktober 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Howard,
Thank you for your feedback. We’re pleased to hear that following your conservatory roof replacement, we were able to respond promptly to the leaking gutter and resolve the issue. It’s great to know that our employee was pleasant and efficient and took the time to explain the repair. We appreciate you sharing your experience!
Kind Regards,
The Customer Service Team.
Shambles - stay clear and don’t sign. They do not care one bit once you’ve signed.
Where do I start with this shambles of a company. Today, I am sitting at home waiting for my bi-folds to be fitted, three months late I add, to be told at 8.24am that they haven’t arrived in. I’ve taken two days off work for this. We ordered the bi-folds back in May. After numerous issues with the original order (wrong colour recorded etc) we were told August will be the date. It’s now October. I have tried on numerous occasions to speak to someone senior at Clearview as I wanted to cancel the order after chasing for a fitting date since August but no-one has had the basic courtesy to call back. I spoke to the head office at Leyland, nothing, I was told Gary, head of sales would call, nothing. I did have communication with Amy from fitting who said she just looked after fitting so not her department to sort out a complaint - nothing like a joined up business.
They come into your house, sell you their many awards, tell you about British manufacture (6 months to make??) get you to sign and then wash their hands of it. Two decent people so far both called Paul. The Paul who measures up and the Paul who fits (or not in this case). So, don’t fall for the’British, local family company who care’ as it’s a pile of sales rubbish. Go elsewhere and stay clear.
I have asked them to contact me again but sadly I know they won’t.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Michael,
We are very sorry for the repeated delays and the frustration and inconvenience this has caused, particularly given the time you have taken off work to accommodate the installation. We understand how disappointing it is to experience further changes after already waiting considerably longer than anticipated.
Unfortunately, the latest change to the installation date, now scheduled for 22 October 2026, is due to our supplier revising the delivery date for the glass required for your bi-fold doors. We appreciate that this explanation does not lessen the impact on you, and we sincerely apologise for the disruption caused.
We also recognise your concerns regarding communication and the difficulty you have experienced in obtaining a response from senior management. We are sorry that your experience has fallen short of the service you expected from Clearview, and we appreciate you taking the time to share your feedback.
Kind Regards,
The Customer Care Team
Excellent service all round.
8 oktober 2026
Antwoord van Clearview Home Improvements
Hello Mark,
Thank you for your lovely feedback! We’re delighted to hear you were pleased with the service you received. We really appreciate you taking the time to leave us a review!
Warmest Regards,
The Customer Service Team.
Antwoord van Clearview Home Improvements
Good morning,
Thank you for your lovely review! We’re delighted to hear you received quick, efficient service and that our team took good care of you. We really appreciate your feedback and support!
Warm Regards,
The Customer Care Team.
Quality products and excellent service
I have used Clearview for many years as I have replaced windows and doors. This time I needed a new front door for my very cold porch. The door is excellent quality and has made all the difference. It is much admired. As usual from choosing the door to its fitting all went well.
8 oktober 2026
Antwoord van Clearview Home Improvements
Dear Sue,
Thank you for your continued trust in Clearview! We’re delighted to hear that your new front door has made such a difference to your porch and that you’re pleased with the quality and finish. It’s great to know that everything went smoothly from choosing your door through to installation. We really appreciate your loyalty and kind feedback!
Many Thanks,
The Customer Care Team.
Great customer service with timely…
Great customer service with timely appointment for engineers to come and repair our bifold doors. Speedy repair and left everything spotless. Thank you 🤩
1 oktober 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Hello Sue,
Thank you for your lovely review! We’re delighted that our team arranged a timely appointment and that the engineers carried out the repair quickly and left everything spotless. We really appreciate your feedback and are pleased we could help!
Kindest Regards,
The Customer Care Team.
Excellent
Excellent, professional service from start to finish. High quality workmanship, can highly recommend this company.
2 oktober 2026
Antwoord van Clearview Home Improvements
Hello Carole,
Thank you for your excellent review. We’re delighted to hear you were pleased with the professional service and quality of workmanship from start to finish. We really appreciate your recommendation!
Kind Regards,
The Customer Care Team.
Gavin good clean worker quick worker
9 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Annette,
Thank you for your review. We’re delighted to hear that you were pleased with Gavin’s work and found him to be clean, efficient and hardworking. We’ll be sure to pass on your kind comments!
Many Thanks,
The Customer Care Team.
Great overall experience with Clearview Home Improvements
Clearview are a great company, they provide top quality windows and doors, with experienced Fitters.
The aftercare is amazing, we had our windows and doors replaced a few years ago, but when we’ve had any problems there is no argument, they come straight out and resolve any issue with experienced Engineers. The aftercare they offer, gives you 100% peace of mind.
We would definitely recommend Clearview, if you’re thinking of doing any home improvements.
23 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Sally,
Thank you for such a fantastic review and for recommending Clearview. We’re delighted to hear that you’ve been so pleased with the quality of your windows and doors, our fitting teams and, particularly, the aftercare you’ve received. It’s great to know that our ongoing support gives you complete peace of mind. We really appreciate your continued trust and kind words!
Warm Regards,
The Customer Care Team.
The man from Clearview was very helpful…
The man from Clearview was very helpful and offered a couple of tips on how to close the Patio door efficiently. He also assisted with a small issue with a window that he didn't need to do. Excellent service that you rarely receive these days.
14 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Ann,
Thank you for your fantastic review. We’re delighted to hear that our team member was so helpful and took the time to assist with both your patio door and window. We really appreciate your kind comments about the service and will be sure to pass them on!
Kind Regards,
The Customer Care Team.
Such a wonderfully professional company…
Such a wonderfully professional company to deal with. Having had all my windows, doors and conservatory fitted by Clearview, I cannot recommend them more! Such fantastic workmanship, great aftercare and a sense of wholesome satisfaction at a job really well done. My house looks fabulous all thanks to the great team at Clearview. 👍🥰
17 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Hello Dawn,
Thank you for such a wonderful review. We’re delighted to hear that you’ve been so pleased with your windows, doors and conservatory, as well as the workmanship and aftercare you’ve received.
It’s fantastic to know that you’re so happy with the finished result and that your home looks fabulous. We really appreciate your recommendation and your continued trust in Clearview.
Many Thanks,
The Customer Care Team.
The engineer was very capable and did a…
The engineer was very capable and did a great job
9 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Hello Dave,
Thank you for your kind review. We’re pleased to hear that you found our engineer capable and that you were happy with the work carried out. We really appreciate you taking the time to share your feedback.
Kind Regards,
The Customer Care Team.
Star rating 5
Star rating 5. Excellent service from everyone - efficient, professional, courteous dealing with calls reporting issues about windows, kept fully informed about date and time, wonderful fitting team. We are delighted with Clearview - highly recommended.
Thank you John & Dawn Lancashire
3 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Good afternoon Dawn,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you found everyone efficient, professional and courteous, and that you were kept fully informed throughout. It’s also wonderful to hear such positive feedback about our fitting team and that you’re delighted with the finished result. Thank you for choosing Clearview and for highly recommending us!
Warm Regards,
The Customer Care Team.
Conservatory redesign
Our twenty year old conservatory was in need of replacement, we visited a few different businesses and following a meeting with Lawence in the Clearview sales team we decided they were the right people to redesign our conservatory space and add a solid roof.
Steve was our project manager and organised installers, plasterers and electricians who all turned up on time.
The odd niggles we had along the way were resolved.
We are thoroughly enjoying our new living space and would definitely recommend Clearview.
24 juli 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Alison,
Thank you for taking the time to share such a lovely review. We’re delighted that you chose Clearview to redesign your conservatory and create a new living space with a solid roof. It’s great to hear that Lawrence and Steve, along with the installation team and trades, kept everything organised and on schedule, and that any niggles along the way were resolved. Most importantly, we’re pleased to hear how much you’re enjoying your new space. Thank you for recommending Clearview!
Warmest Regards,
The Customer Care Team.
Perfectly managed project
28 augustus 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Gary,
Thank you for your review! We’re delighted to hear that your project was perfectly managed and that you were happy with the overall experience. We really appreciate your feedback and support.
Kindest Regards,
The Customer Care Team.
Aftercare Customer Service
Recently I had an issue with one of my windows I had fitted 5 years ago. Under warranty I phoned after care customers service who arranged an appointment quickly for the engineers to attend. Both engineers were friendly & polite. Respected my home & quickly & efficiently repaired my window. Great customer care service from start to finish.
1 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Amy,
Thank you for your lovely review. We’re delighted to hear that our aftercare team arranged the appointment quickly and that our engineers were friendly, respectful and efficient in resolving the issue with your window. It’s great to know you received excellent customer care from start to finish.
We really appreciate your feedback!
The Customer Care Team.
Didn't give up
We have used Clearview for all our windows, doors and conservatory products over many years. We needed replacement glass panels in two windows under warranty, the replacements initially supplied didn't match as the original glass supplier had gone out of business, but we are very impressed that Clearview didn't give up and finally sourced matching products. The fitters and customer service staff were always pleasant, understanding and professional. Well done
27 augustus 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Hello Dave,
Thank you for your fantastic review and for continuing to choose Clearview for your windows, doors and conservatory products over the years. We’re especially pleased that our team persevered in finding a suitable match for your replacement glass and that you were happy with the service from both our fitters and customer service team. We really appreciate your loyalty and kind words!
Many Thanks, The Customer Care Team.
Absolute disgrace
Ill you this. We had a quote today for a lean to style conservatory with a dwarf wall, tiled roof, 2.5 metres sq.
My wife was the person dealing with the salesman, they had the conversation etc and he advised my wife that the side which faces next doors conservatory HAD to be a solid brick wall. Absolute rubbish. And to top it off the quote they came back with is £37,000. Absolute extortion, Ive no idea how you have so many positive reviews. Imagine trying to charge someone nearly 2.5 times more than what the job should be. Youre an absolute disgrace.
9 september 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Hello Robert,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were unhappy with the quotation and the information provided during your visit.
In relation to the wall you refer to, without having all of the details of the proposed structure and its specification, it would not be appropriate for us to comment on the specific design. However, if the lean-to conservatory being discussed was to have a solid/tiled roof, Building Control requirements can mean that a suitable solid wall is required to provide the necessary fire protection and compliance. This is dependent on the individual design and specification rather than simply being a requirement for every lean-to conservatory.
We appreciate that the quotation did not meet your expectations, but pricing reflects the individual specification, materials, structural requirements and works included within a project and can vary considerably between quotations.
We’re sorry that your experience has left you dissatisfied and would always be happy to clarify the specification and reasoning behind a quotation where a customer has questions.
Kindest Regards,
The Customer Care Team.
Failing at the final hurdle
My extension was going really well. Every contractor I had worked really hard and the project management seemed to be going really well with everyone turning up when they should and the work progressed really fast and very smoothly, but the extension is now supposed to be finished but I have some elements that aren’t finished. I contacted the project manager over a month ago to let him know that the flashing hadn’t been cemented in and finished off and that some of the soil which is above the damp course still needs removing. I got a response to my messages a week ago saying the work would be booked in but still no one has been in touch and we now have torrential rain and I have big gaps in by brickwork where the rain is getting in!
Update 14.09.26 - unfortunately since my last review the guttering came away from the front of the extension when it rained, where it hadn't been attached properly. The team who had previously been introduced to me as the cleaning team were sent out to come and put some waterproof sealant around the flashing and they re-affixed the guttering. As the waterproof sealant was being applied cement was coming away and falling onto the roof. All the brickwork needs looking at as it's not up to standard and there are still gaps and irregularities all over the place. The soil issue still hasn't been addressed.
28 juli 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Dear Fiona,
We’re very sorry that these outstanding items have not yet been addressed, particularly as you raised them with the Project Manager over a month ago and were subsequently advised that the work would be booked in.
We fully appreciate how frustrating it must be to now be experiencing heavy rain with gaps in the brickwork, and we apologise for the additional concern and inconvenience this has caused.
We have raised this directly with the Project Manager and asked that the outstanding issues, including the unfinished flashing and soil above the damp course, are addressed as a priority. We will ensure this is followed up so that arrangements are made to complete the necessary works as soon as possible.
Once again, please accept our sincere apologies for the delay and for the fact that you have had to chase this.
Warmest Regards,
The Customer Care Team.
Excellent company with aftersales service second to none
In 2019 I had doors, windows and roofing products installed. I was very pleased with the quality and workmanship.
After about 5 years I noticed that about 20% of a door panel had started to lose its shine and the colour was fading. It gradually got worse, so I decided to contact Clearview early June to enquire if this would be covered under warranty.
On 9th June 2026 I sent them, as requested, two photos to show the extent of the issue. The next day I was advised that a new panel had been ordered. A date of 27th August 2026 was given for its fitting and a few days before I received a phone call to confirm that it would be a morning visit.
On the day, the fitter gave me a ring to say he was on his way. He duly replaced the panel and advised me that the keep (lock recess) was damaged, and a new one would need to be fitted. This was done on 12th August 2026 after I again received a phone call a few days before to confirm it would be a morning visit.
I have been extremely satisfied with Clearview and the way they dealt with my warranty repair work. They are very well organised, use quality products and their aftersales service is excellent, keeping you in the loop at all times. I would thoroughly recommend them.
RTM, Warrington
9 juni 2026
Review zonder uitnodiging
Antwoord van Clearview Home Improvements
Hello Roy,
Thank you very much for taking the time to share such a detailed and positive review. We’re delighted to hear that you were so pleased with the quality of your doors, windows and roofing products, both when they were originally installed and with the warranty service you received more recently.
It’s particularly pleasing to hear that the replacement panel was dealt with promptly and that we kept you informed throughout the process. We’re sorry that the issue occurred in the first place, but we’re pleased we were able to resolve it for you quickly and efficiently.
Thank you again for your kind comments regarding our organisation, communication and aftersales service, and for your recommendation. It’s greatly appreciated by the whole team.
Warmest Regards,
The Customer Care Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.